Wedding Shoppe

Loved my experience here, felt very homey and sweet. All the bridal consultants seemed to care about all the brides being fitted. And i got my dress for a great deal!

I went to the wedding Shoppe to go b it my dress. Experience picking out the dress was nice the woman who helped me was very friendly help me find everything I wanted picked dresses that I would normally not chose but looked great. The rooms are fairly small and it wasn’t as intimate as you would normally see at a lot of wedding shops. Getting my dress altered on the other hand was a horrible experience. We went there for plus times each time when I try on the dress I got worse and worse and worse I would not recommend going there to get alterations.

I had an awful experience with this vendor. I ordered shoes for my wedding and they came shipped with no invoice at all. The shoes were suppose to be silver and were literally purple. When I contacted the company to ask how I could return them, I was told that they could not be returned, as they were dyed, despite being completely the wrong color that I ordered! Customer service was very poor. What an incredibly disappointing experience and waste of money!

So I got to spend 2 hours at The Wedding Shoppe today. Very frustrating experience.
My bridesmaid dresses were a mess, based on their expertise they told each girl what size dress to order. When dresses came in all of them were at least 2 sizes too big.
They had all of the girls come back in to look at the dresses. First gal was very condesending and kept talking down to us. Then after some back and forth they said they would alter the busts free of charge but it would cost $ 50 for waist. You cannot alter one without the other. Then a woman came in to pin the dresses, the dress line was pinned crooked and seems were not even.
Although they said they would do all alterations free of charge after speaking with a manager, I do not trust the work to be completed well based on how bad the pinning of the dresses were.
Very bad experience and I would not recommend them to anyone.

I had a decent experience buying my wedding dress here, but the alterations dept needs a lot of work when it comes to customer service.
Problem #1: Seamstresses with attitude. After my dress came in, I made an appointment for a fitting. When I showed up, the seamstress rudely corrected me, saying I was there for a «try on, not a fitting.» When I said I thought they were the same thing, she condescendingly explained that a «try on» is where I only «try on» the dress. If I wanted a fitting, I’d have to make another appointment. Since I completed the try on in 10 minutes, I asked if I could just do a fitting. The answer was no. This leads me to…
Problem #2: Aggressive seamstresses. The Try On is really for them to push you to buy accessories like jewelry, shoes, veils, etc. And they were really aggressive about it. I told them I didn’t need to buy anything which brought on more attitude. Which leads me to…
Problem #3: Exorbitant alteration fees. They quoted me $ 400 for my alterations. I’m guessing that since I wasn’t buying any accessories, they just gave me a really high quote on my alterations. When I asked the seamstress to break down the cost of each alteration, she said she couldn’t do it. When I told her I might not get all of them, she took out a piece of scrap paper and broke it down, but it was clear she was making up the numbers. I’m no seamstress, but $ 175 for hemming and $ 75 for a bustle seem out of whack. Having said this, even if the quote was more reasonable, I’d probably still go elsewhere since the two seamstresses I dealt with were less than pleasant.
Problem #4: Shady policies. The Wedding Shoppe will NOT allow you to take your dress to show another tailor to get an estimate on alterations. If you take the dress off the premises, you are no longer allowed to get alterations there. They also give you only one week to make your decision. Even though they tell you that you’re more than welcome to get another quote, their policies are obviously designed to prevent you from doing that. I left my dress there for one week and called a bunch of tailors who have experience with wedding dresses and got good Unilocal reviews. The guy I settled for said — at the most — it would cost me $ 150 for the alterations I needed (not $ 400!). I went back and got my dress a week later. The girls at the counter gave me a bit of an attitude, which only confirmed I made the right decision. I couldn’t imagine having to deal with them every time I went in for a fitting.

The Alteration Department of The Wedding Shoppe is a very different animal than the bridal shop itself.
Apparently, since you’ve already paid the big bucks for the dress, this is an opportunity to.. . make you pay more big bucks!
I went in for a fitting, which entailed a lot of waiting, pushiness and a lack of effective communication.
They wrote up $ 360 worth of alterations. I took the dress to my aunt and it literally took her 10 minutes to pin tuck the straps and the bustle was sewn in 5 minutes before the ceremony (we forgot about it). Otherwise it fit perfectly.
I think they were really trying to up-​charge on alterations – what a load of hooey.

I had a somewhat different experience with The Wedding Shoppe’s alterations department than I did with the Shoppe itself. And not in a good way.
First off, it took several fittings before my dress was completed. This in and of itself I do not have a problem with. However, the issue was always the same: the bodice did not fit properly. How many times does it take to get it right? The answer is three, which seems a little ridiculous considering I did not fluctuate in size whatsoever between said fittings (despite my concerted efforts). And this is not counting the final fitting or the «fitting» where I just picked up the dress to take home.
Also, the first hemming left the bottom of the dress crooked and that also had to be redone. All of these redos totaled more than $ 400! I wish I had gone elsewhere, but it seemed to so convenient to have the dress altered right across the street, so I didn’t bother shopping around. Big mistake.
Another issue is the customer service. The seamstresses are really hit or miss. The first woman I had was absolutely wonderful. Genuinely warm and sweet. Another woman handled the subsequent fittings, and she was, in a word, SALTY. The first thing she did was criticize my undergarments and insist I buy one of their fugly (and expensive) bustiers. No thanks, lady. She also scolded me for not having the exact shoes I was going to wear, even though I assured her the heel height would be exactly the same.
The young ladies working the counter were also a bit condescending, although they probably wouldn’t have bothered me as much if the seamstress had been more pleasant.
One last rant, although it’s more of a tip: As they will happily inform you on the phone, booking appointments is a pain in the ass as they are consistently scheduled weeks in advance. So book way ahead of time and save yourself the headache (especially since you may need additional fittings, if your experience is anything like mine).

Pretentiousness makes me n-​e-​r-​v-​o-​u-​s.
Fortunately we live in a city that is sort of known for being ultra-​casual without all that glitz and glam. Despite this fact, every once in awhile I find myself in situations where pretentiousness attempts to rear its ugly head and make me feel like I might break out in hives.
Unfortunately, planning a wedding has a tendency to sway into the category of the ostentatious so when I find places that I expect to be rampant with pompous windbags that AREN’T, I get giddy and happy.
Thank you Alterations Department at The Wedding Shoppe in St. Paul for being super cool!
I don’t know what it is. Maybe it’s the energy? Maybe it’s all the excitement and the starry-​eyed brightness that all those hopeful soon-​to-​be brides are giving off. But everybody who works here is crazy friendly. And genuinely nice (which I know we all know means much, much, MUCH more than Minnesota nice).
I’ve met with a couple seamstresses over the course of my fittings and decided that they are shining examples of what my fiancé calls «the St. Paul Woman.»
The St. Paul Woman is no nonsense. She loves animals, children and watching the sun set over a body of water. She knows dressing up doesn’t «make» a woman. She doesn’t mince words and tells it like it is. She’s sort of a pessimist: especially were ice and bugs are concerned. And when she is an old woman, she will wear purple.
Seriously, these ladies don’t mess around. They do a damn good job and when they tell you that you look beautiful, you’d better believe them because this is strictly a NO LIP SERVICE kind of place and genuine compliments demand gratitude.