Killian Milnar & Associates

Up until recently, I was happy going here. Never had any issues with any of the staff. There was even a few cases where I had to wait due to other procedures that the dentists had to address longer than expected which caused me to wait longer than expected… Resulting in them sending me a gift card to Starbucks. Totally not something they had to do at all, very nice gesture.
However, I moved out of state and starting having tooth pain near a place that less than a year i had root canals performed. Come to find out that both of these teeth had infections. Choices… do a 2^nd root canal or have them pulled. I opted for a 2^nd root canal on both. Save the teeth if you can, right? Not to mention is a 3 – 4 thousand dollar difference for each tooth.
First one went rather smooth. The crown was still in good condition and was able to be saved from being redone. Fingers crossed that this one holds. There is a chance that a root canal can fail the first, usually 5%. I get that. I just so happened to be one of the unlucky ones.
Second one (that wasn’t giving me pain) showed an infection on one of the roots on the x-​rays. It was only a matter of time that this one was going to get real bad too. After x-​rays were taken, they seen something abnormal in one of the roots. A short straight line at an angle. Come to find out, during the last procedure, the dentist here was using a titanium file to clean out the root and a piece of it broke off. «Excuse me?» I said. «Did you just say that a piece of a tool broke off and they just left it in there?» Yup… She sure did.
I asked them if this is common and would they have known that part of it broke off or is there a chance that they were unaware? No and absolutely not. Its very rare to have a tool broken off and no way that they stuck a tool in there and pulled it out shorter than it was when it went in, and not notice. Was I told that this happened? Ahh, no. Not at all. I would maybe be a little more copacetic had he fessed up to it right away, regardless if he was able to get it out or not. Accidents happen. I get that, but to knowingly leave it in there and keep it from me? No… That’s not acceptable, at all. On top of it, they do x-​rays after they empty out the root canal to be sure they got everything. So it had to have shown up on there, no way they didn’t know.
Fortunately for me, being that normally during a procedure like this, the area is sterile. As long as all of the root was removed and cleaned, I should be ok if they couldn’t remove it. Where it’s lodged is at a curved part, so the dentist here wasn’t able to see it to grab and remove it. Unfortunately if there is an issue due to where its lodged down the line, it’s a rather invasive procedure to try and get at it, which could result in removing it all together.
She cleaned around it and sterilized the entire area, after finding an entire root that was missed completely. Yeah, they missed an entire root all together. Like what? How do you completely miss an entire root?
On top of this, the ring where the crown meets the existing tooth on the inside was discolored, meaning that the bond between the two is compromised. Now the crown has to be completely removed and a new one put on. It wasn’t sealed properly when attached.
I’m so disgusted with the situation. 2 failed root canals, a missed root and part of a tool broken off and left in there. Not to mention its costing me well over a grand (with great insurance, I might add) to have these redone.
Only reason they get 2 stars is because up until this point, it had been a good dental experience. Not anymore.
Find another place. You do not want something like this to happen to you.

I’ve been coming here for years, and the only thing keeping me there is the hygienist, Sue. She’s awesome. Great bedside manner, excellent hygienist, fast and good.
Why I only gave it 3 stars? The front desk staff are NOT friendly at all, and I hate checking in. The dentists are always pushing for braces and don’t provide great medical advice, IMO.
My husband left this place 2 years ago… and I’ll soon follow suit… It’s really just Sue holding me there!

Do any two Unilocalers go to the same dentist or chiropractor? Both mine are practically around the corner from each other. Been coming here ever since I became a Minnesotan.Dr. Milnar’s father was my husband’s family doctor, so we’re lucky he decided to go into dentistry. He’s very gentle with a needle. Always on the cutting edge of everything. I like that they are back to using the Brite Smile whitening system. I’ve always had good experiences with his hygienists. I think he’s had the same awesome assistant since day one. He’s good with children, too. I love the smell of the office.