Hamline Terrace Apartments

I have lived in HT for 2years now and feel the one star review is out of line. Yes this is an older complex not a new luxury high rise but I have never had to wait for a maintenance issue to be fixed. I call in am tell them they can key in while I am work and problem is fixed when I arrive home. The neighborhood is quiet and management does not put up with any noise or partying. The manager Anna is lovely and always helpful. I have never seen a bug in this place other than ants outside on patio which they spayed for same day. Not even many spiders. The hallway and air freshener is a bit of an issue… But it does NOT smell like urine. It is a closed entrance hallway so now and then their are cooking smells. The common areas are cleaned thoroughly each week as I have seen them vacuum. I think 1 star review was an angry tenant. There are some issues due to age of building. The rent is creeping up year to year but I have been a renter for 15 years and this is my favorite apartment. Large for cost of rent and area is safe and like living in country with all the convenience of city. Would have given a 5 but would like to see some updates if rent is going to go up higher. Decks would look cooler painted for instance.

I recently moved out of Hamline Terrace and it couldn’t have been soon enough. The only reason I lived there as long as I did is because it is very close to the office building I work at.
This is the only complex I’ve lived in in which I’ve had to ask more than once to have a maintenance issue addressed. At Hamline Terrace, I had to ask at least FIVE TIMES to have maintenance issues addressed. Once a maintenance person would address the issue, it would usually be a half-​hearted effort and the issue would remain. For example, my toilet ran the entire time I lived there. Also, the wall beneath the air conditioner was deteriorating because there was no insulation around the unit. I could literally see outside right through the wall. This issue still had not been fixed properly when I moved out.
The building is old and smells like urine in most of the hallways. Instead of finding and cleaning the urine stains, they simply try to mask the odor with air freshener which only makes it worse.
There are many bugs throughout the building as well. I routinely saw large ants, spiders and some kind of tiny little black leach like bugs I could not identify. When I brought this up to management, my concern was dismissed.
These apartments are also incredibly overpriced relative to their quality and the service/​treatment you receive from management. I highly recommend shopping around before settling for this subpar facility.