Chick-fil-A

If you’re used to a stand alone or mall based chick fil a stay away from this location. Service was sub par, employees did not say my pleasure. Had a #4, spicy chicken deluxe sandwich and it was very soggy. Seems like they pre make some of the items and let them sit hoping that a customer will order it. Was only given one sauce packet for the two and half meals that I had purchased for my group. Overall, visit was not up to par with what we have come to expect at a Chick-​Fil-​A

I can’t think of a time that I didn’t walk away from Chick-​Fil-​A happy with the purchase and this spot was no different. Located in the C concourse in MSP, it’s the one spot here where there is consistently a line. That said, THEY ARE REALLY FAST HERE!
We ordered for us and the kiddos and the food was up before I’d paid. Extra stars for the efficiency here! They’ve got both grilled and classic options, but unfortunately didn’t have any breakfast options. C’est La Vie!
Hearts for Chick-​Fil-​A!

When I first got there, there was some confusion on where to line up and where to pick up food. Would have been helpful if someone had helped organize the masses waiting.
But other than that, this was a solid Chick-​fil-​A. I always have a good, fresh meal from this chain and this one was no exception.

Before I even take out my wallet to pay, the food is at hand. Talk about speedy service. Holy cow 5stars for sure

Terrible service, the cashier was super rude. Seemed that she didnt want to be there, I only got 1 sauce for my chicken. My Chicken sandwich only had 1 stupid pickle on it. F– stay away…

This location is consistent with others. The menu is simple and the service is quick and friendly. The food tasted good and similar to other locations.

I like that they have the grilled nuggets, but their attitude could use an adjustment. They also need to update their point of sale equipment, it would seem. They indicated they sometimes are able to scan Discover cards, and sometimes can’t. Didn’t bother them at all to require a different payment rather than addressing their issues. Not the sort of thing a tired traveller lugging bags from one end of the airport to the other really wants to encounter. At the very least, the staff could act like they care that their equipment is causing a bit more inconvenience. Oh, and certainly don’t expect a friendly response if you have the nerve to ask for dipping sauce. Apparently friendliness requires an up-​charge.

Their chicken burger is quite good: crispy and juicy! Also plenty of veggies in it, I like it!
Excellent service too. I accidentally ordered and paid for the spicy chicken sandwich. Then I found out there’s a deluxe version and wanted to switch. They didn’t figure out a way but quickly decided to offer me the upgrade without charge. While I don’t care about the money, but I do appreciate that they try to save my time for all the hassle.

I love being able to grab some Chick-​Fil-​A between flights. On a recent cross country journey from NYC to San Diego, Delta (of course) routed me through MSP. I had a 6:00 am flight out of JFK and so a tired, disoriented and coffee-​less Bill stumbled out of the plane a few hours later, cranky and hungry.
But what to my wondering eyes did appear, this Chick-​Fil-​A! They were still serving breakfast and for a moment I was disappointed, but then I saw they had spicy chicken biscuits with little hash browns and I was sold! Everything was delicious (I had two biscuits, oink, oink) and the lady couldn’t have been sweeter. I love the Midwest and I’m a fan of this Chick-​Fil-​A!

I made an unfortunate stop here while I was waiting for my flight. That was a huge mistake! I wish I hadn’t. This is probably some of the worst customer service and food quality that I’ve ever seen in my life.
The woman who took my order was beyond rude. She had a horrible tone to her voice, and she said some of the rudest things I’ve heard from anyone in the food industry. Then I had to wait ten minutes for my food.
During those ten minutes, I was overhearing a couple employees use homophobic slurs towards the GLBT community. One of them went as far as criticizing passer-​byers they thought were gay and using homophobic slurs against them too. The employees didn’t think anyone could hear them, but I could. I complained to the manager about this, but he didn’t believe. He walked away while I was talking (I was polite about the whole thing, and I did not once raise my voice).
When I finally got my food after waiting ten minutes, the food was cold. I only ate a few fries before throwing the rest away.
When I’m at the airport in the future, I will make sure to avoid this place at all costs! I don’t want to live through this catastrophe again.

This is the Chick-​fil-​A location inside the third level of hell that is the Minnesota-​St. Paul Airport (see review).
This is another standard CFA location. Since we were having such a great time on our layover (sarcasm alert), we decided to grab some chicken sandwiches. All the employees were very kind and helpful. Even though there was a line both times I was here, they moved through it fairly quickly.
I guess the reason I’m only giving it 3 stars is the price. Yes, I know it is inside an airport. I don’t care. Two drinks and two sandwiches should not have to cost a person nearly $ 14. I paid it though. Mainly because I have no idea when I will next have the opportunity to enjoy one of those yummy sandwiches. Oh well, what are ya gonna do?
so yea.
3 stars is what this feels like to me.
It is what it is (tasty as hell) but since it is in the airport, you WILL pay for it!

The chicken biscuit had an undercooked/​gummy piece of chicken and an overcooked/​dry biscuit. Four of our fries, from a large order of waffle fries, were blighted and inedible.
Fast and friendly service, but horrible food.

I know this place is awesome… But they were closed??? I totally forgot they are closed in Sunday’s :(so sadly I went chicken less that day at the airport

After moving from the south to Canada, I miss my regular dose of Chick Fil A. On a recent trip, I was excited to learn that there was a Chick Fil A in the Minneapolis airport.
Other than the unsalted fries being cold, the sandwich did taste like a Chick Fil A sandwich and the coke was a coke.
The terrible thing here is the slow, apathetic service. With no one in line (now maybe I know why), it took a couple of minutes for the server (who looked bored to death to be there) to turn around to get a sandwich for me. The rest of the servers did not lift a finger to help each other. The whole place seemed like it was a management mess of sorts.
Everyone who loves Chick Fil A (myself included) often goes to great lengths to sing the praises of the place far more than necessary and say how Chick Fil A is far better than (fill in name of hated fast food chain here). However, to make too much of this place would be extremely disingenuous at best. The service here would not be tolerated at McDonald’s.

Huge Chick-​Fil-​A fan, but this HMS airport franchise is an embarrassment. None of the front line staff appear as if they want to be there. Their language skills are subpar (even considering it’s airport fast food).
The food is absolutely terrible. Not cooked to the standards you would expect from Chick-​Fil-​A.
Any brand takes a gamble handing off their franchise to airport vendors, sadly Chick-​Fil-​A lost on this one. They need some serious TLC at this location.

I love Chick fil A and will give the food **** stars, but for the love… PLEASE have more then 1 person… Who btw moves like molasses working!!! It’s the airport and we all are in a hurry!
MN will be adding more locations… Maple Grove, Apple Valley, Blaine, and one more (sorry cannot remember the last location, but let’s hope western burbs).

I am a huge fan of Chick fil A. I have eaten at this chain across the country. One thing you can always count on is that they are consistantly good.
However, I found an exception to the rule. This is the only Chick fil A that I have ever been at that was bad!!! Overcooked, over breaded, just over period. Will never eat at this location again.
Stay away from this location. It really is bad and has to be an anomaly.

Great service, tasty food. Staff is very friendly.
I waited only 3 min for my food and the Manager was very apologetic and gave me a free brownie. Very unexpected and a pleasant surprise. Great for a quick meal at MSP

Shocked and amazed that a Chick-​fil-​A was finally in MN (rumors have it though that there is one on the U of M campus, which i still need to go in search of). So of course every time I decided to venture off on a new adventure out of town I decided to grab a quick bite to eat. The only issue is the location of the Chick-​fil-​A within the airport. For some reason my flight always departs from a gate or two furthest from it, oh well guess the extra walking after all those calories is useful.
It’s your standard Chick-​fil-​A restaurant with the usual menu items. Staff seems to be friendly, seating area is always clean and plenty of space to sit and you get the bonus of the airport people watching as you dig into your delicious sandwich :)

Seriously? No reviews!!! Eeek!
First off, i love chickfila. Second, i can’t get it in Northern California without borrowing a car and driving all the way to San Jose or Fairfield! So loveloveloveeee it when I’m laying over in MSP! (yay Delta!)
This chickfila is a pitstop i refuse to forego! The employees here are slightly less nice than what I’m used to from Chickfila’s in North Carolina, but the food is still super noms and the sweet tea is still the same… aside from the fact that the lemonade is a bit more pulpy. Meeps.
I always get the spicy chicken sandwich! And ask for Chickfila sauce! yummmm. I put that on the sandwich and use it w/​my fries. For drink, I get an arnold palmer with sweet tea. In my humble opinion, this is the best combination! :)
Helpful tip: This is located a bit out of the way in Concourse C. Literally, next to gate C12. Wheee! Love!