Affinity Plus Federal Credit Union

I’ve been a member with Affinity Plus for over two years now and I haven’t yet had a bad experience. The tellers, as well as loan representatives, are very personable and very responsive to member needs/​inquiries. I am moving out to the suburbs where there are no Affinity branches which is a bummer but the e-​deposit through their mobile app is slick & comes fee-​free!
My one (and only) gripe is that their lobby isn’t open longer hours. Even if it was just until 6pm on weekdays I’d be ok with that. Sometimes I need to see a teller rather than going through drive-​up or the ATM (i.e. quarters to feed to my apartments washing machines…) but I can NEVER get in to see them since they are only open the exact hours that I work. *sad face*

We refinanced a mortgage away from a «too big to fail» bank (which constantly lost our paperwork and wanted to charge us for their mistakes), to Affinity Plus Federal Credit Union.
1) Their closing costs were very low. (They’re higher now, but they’re still pretty low.)
2) We secured a good interest rate.
3) One Affinity Plus employee personally guided us every step of the way, from the first online chat through closing. She consulted colleagues for their expertise whenever we had difficult questions. However, she never handed us off to someone else.
4) Affinity Plus Federal Credit Union services its own mortgage loans. This means our mortgage servicing comes with the same diligent care from one attentive, easy-​to-​reach person that we received during the loan application process.
We can’t begin to describe how delighted we are with the way Affinity Plus does business.

I am so happy to be a member of the credit union. Big banks SUCK. They are in it for the profit. The credit union is in it for its members. As their slogan goes, «People, Not Profiit.»
This location is Affinity’s main office. The same friendly, can-​do service provided here is also available at their branch offices. This location is nice because they have a speedy drive through lane and lots of staff on hand to answer questions.