Tj Maxx

Remember when TJ Maxx always used to be over 50% off regular retail? I do. Prices have raised, service has gotten worse, majority of products are damaged; not simply last season. The othet day, I was helped by a woman named Victoria, who is extremely rude. I’ve had my fair share of encounters with TJ Maxx employees, but she really took it too far. Starred me down, didn’t reply when I said hello, snapped at me, asking if I was «going to swipe my card» when I had been holding out cash for several seconds. Actually grabbed it from me. Messed up the change. Didn’t hand me my bag. I had to separate her terribly done bagging from the unused bags as she didnt bother to separate them. Didn’t wrap the mirror I purchased, (which is usually done at TJ Maxx/​Home Goods for delicate items) and I didn’t bother asking her to as I obviously did something to bother her. It shattered on the way home. I’ve been shopping here multiple times a week since it opened, and I’m getting really sick of the people at check out. Generally people in the dressing rooms/​women at the jewelry counter are great. I just am so tired of the attitude I inevitably have to face when making a purchase.

This store has a lot of really nice brands but the mens section is always thin. They do have a great ladies departmebt absinthe housewares are pretty good as well. I wish there was a more stocked guys section for myself but for now, I’ll just be holding the bags for my wife.

I am always satisfied with my experience at this TJ Maxx. Sometimes, these kinds of stores can be messy, scattered, and overall not worth it, but this one is a favorite of mine. I always find a good selection of clothes at good prices, and have never found the store to be overly messy or disorganized. The staff has always been friendly and attentive as well. It is probably my favorite TJX store in the area!

I’m posting my review here for the professionalism of ANA Pelez. I’m not sure if she is a manager or supervising employee, but she was classy, elegant, and understanding of an issue I had with an article of clothing I had previously bought which pilled upon wearing, because of the acrylic. I’m not rating the rest of the store with 5 stars, because I actually think some of the employees have attitudes and act entitled, but will certainly give Ana a great review.

The size and selection at this TJ Maxx blew my mind.
The fitting room attendant is super nice and helpful.
My main reason to go to TJ Maxx or Marshall’s is for the discount Yankee candles. They didn’t have a huge selection of the Yankee brand but they had enough and plenty of other beautiful candles to check out too.

I have had no problems with experience at the St. Davids TJ Maxx until recently. There were two incidents that have occurred in the past few months when the manager was rude and unprofessional. Returning an item for credit with a receipt should not have ANY issues whatsoever. The manager kept insisting that the item was not purchased at that TJ Maxx, because the description of the item did not match the actual item being returned. The serial numbers on both the receipt and attached tag matched, the brand name matched, and the receipt was present. I was appalled to hear that this was not enough, and not to mention the staff were beyond rude in saying «Go back to where you got this from…» And, if there was an error in description, why should the customer be punished for the lack of accuracy regarding the management/staff’s responsibilities. No efforts were shown to investigate or help resolve the situation. It was very clear that the manager had NO desire to help the customer at hand. I don’t write reviews usually, but I believe sharing my experience will shine light on one of the worst experiences I’ve had at a retail store, and a man, in a managerial position, that definitely did not handle the encountered situation with professionalism and moral behavior.

This is my favorite TJX store in the area. It is so well stocked compared to others (I.e. broomall.) and has a great variety of decent clothing at very low prices, despite the fact they also have a designer section and seem to carry more higher end merchandise than other stores. They have the best variety of leather handbags, compared to the other tjmaxx’s around which seem to have mostly lower end purses. Always find something decent at a great price here.
Funny there is an issue at the jewelry counter though, I read a review below and have witnessed the same rude behavior by the jewelry counter clerks as another poster described. They will not offer any assistance, and I saw one clerk get in a little tiff with a customer about him not being next to be served, when she wasnt even serving anyone to begin with. Kind of strange others have noticed the same thing! But other than that this is one of the best stores stores around for better purses, clothing and shoes.

I forgot how cool this store is. I’m always reminded when I come back though… Great selection of handbags, jewelry, guy’s clothes, designer clothes for the ladies, and lots of other things like luggage, dishes, etc. I agree with Danan, they have a great selection of creams and perfumes. I would say that the shoes are kind of a fail and I don’t usually bother looking through the clothes, but this is a fun place to waste time. There’s lots of things that you probably don’t need, but might want!

I love TJ Maxx and this particular one is very good with the exception of customer service. I have been shopping at TJ Maxx for many years and it is always a pleasant experience except for this particular one in St. Davids PA.
The staff is really rude for no apparent reason. I kept trying to get some service at the jewelry counter and was bluntly ignored for good 5 minutes. There were two women at the counter and neither one lifted her head as I was calling out. Finally they did react to me, one saying that she was already helping a customer and the other one didn’t say anything and didn’t appear to do any work at all. Unless, of course, her job was thinking.
So I apologized an didn’t know she was helping a customer (she was just standing there, looking for something on one of the shelves, of all I know she could have been just organizing stuff). So her reply was a sarcastic «uh-​huh» as if I knew she was helping a customer but still had the nerve to call out to a very busy salesperson.
I said there was no need to start anything since I really didn’t know. Her and the other salesperson proceeded to make sarcastic remarks about me in front of me and other customers standing near by.
I can’t describe the degree of humiliation. And that was not the first time it happened. The last time I have been there similar thing happened. I wonder if previous reviewer was referring to the same sales people I have dealt with.
From my knowledge jewelry counter normally has one person and not two, and if two are there they are both usb helping customers and not just standing around ignoring them. Also other TJ Maxx stores have much better customer service, Abington one in particular. I NEVER had a problem in any other location.
it’s a shame thought, because the store does have a good selection of merchandise and is in a good location. Although I never spent much money there because they make shopping experience so unpleasant

They have a great Runway section and a fantastic collection of designer bags. If you are in the market for an iPad case or iHome, you can find a bunch here, all at great prices. I was able to get a silver leather Michael Kors iPad case for $ 35! The shoes section is decent, as is the jewelry. They do have a very very nice inventory of designer perfumes and creams, though. Most of the staff are very helpful and pleasant, with the exception of one or two. Overall, a great department store to find accessories and creams. The clothing selection is on par with those at most TJ Maxx stores, with plenty of RL and Max Studio.