Pleasureland Rv Center

I don’t think that its often when people come out of a vehicle or RV purchase and actually feel like they haven’t been taken to the cleaners.
However, my family purchased a used RV from Pleasureland, and I brought it home yesterday. The whole process went smoothly, the deal was fair, the walk through was through, the pressure to buy anything was non-​existent.
My salesperson was Craig Hiltner, I would recommend him 100% to anyone considering purchasing an RV.
I was have been so happy with my experience with pleasure land that I will absolutely consider giving them my future business.

Brainerd/​Baxter location. On Saturday July 26^th we went up to pleasureland RV in Brainerd Minnesota to purchase a camper They did not have what I wanted in stock so they showed me a similar model. It wasn’t really what I wanted it was too big and I was worried our truck wouldn’t pull it but my husband assured me that it would. It wasn’t the color model that I wanted but the salesman told me thats all they had in stock so I agreed. We went ahead with financing which didn’t take long at all but the salesman named blah wanted to have this sold by the 31^st. Of course, end of month sales. My husband is an OTR truck driver and usually comes home Friday night but because the end of the month was on a Thursday night the salesman wanted me pick it up on Thursday. I felt uncomfortable towing this camper by myself but I was assured that it would be simple and on Thursday night they would put all the necessary equipment on our truck and give me a walk me a walk through. It didn’t get that far. I did some research on Pleasureland RV and found out that they have been reported 10 times in last 3 years to the Better Business Bureau. I was shocked! even though 8 out of the 10 had been resolved this made me nervous. And so I called right away Monday morning to cancel my order for this camper. We had put a small deposit on this camper and I was told by the salesmen this cash deposit should be returned. «Come in and we can give you your money back.» I was given such the run-​around for the next two hours it was ridiculous. I called the st. Cloud office and told them the information about the cash deposit being returned to me in a check. I am glad I looked online for reviews and I’m thankful to Unilocal for the other review and adding this one. I won’t be back!!! I am giving ONE star for the finance officer’s fast return.

Very disappointed. Scheduled a warranty service appointment… earliest appt was out 3 weeks.OK.we waited and brought in the rig on the date agreed .
We also talked with the wash guy and scheduled a wash during the rigs 10 day stay. When we picked up the rig. no wash.road dirty and we were told by service guy that we were a low priority. 100 rigs were sold and we were at the bottom of the list. No call. No apology. just tough luck for having a one year old rig and need a wash. Poor scheduling on their part. plus 100 sold in 10 days /​at one location/​seriously? Recession is not that over…
Also they skipped the big problem … Didn’t look at the black water drainage issue… will not be going back. message we received… you are not important and be happy we fixed what we did!