This office relocated to 1600 Woodstone, Saint Charles MO63304. I thought the«old» spot was awful– terrible RUDE customer service, too small a location, congested parking in the strip center I had to drop off a pkg– the NEW location has approx customer 12 parking spots — and the inside is still TOO small, One counter employee working at 3PM, a line of 12 – 14 people backing up to the new doors, almost out the door !! On top of that, the postal workers took Mail Carts and proceded to turn them upside down in parking spaces that may be for official vehicles(NOSIGNAGE). This caused a GIANT traffic mess with cars trying to turn around the lot — then double parking or driving around the lot looking for parking spot. What a MESS! I thought the idea of the NEW location was to IMPROVE customer service. I think this lowered their overhead because now this location shares the building with the County Distribution Center. Great Idea, but too small of a retail counter space, no self– service kiosks, little parking, rude service. UGH!!! AVOID if possible!!!
Douglas K.
Tu valoración: 1 Tacoma, WA
So I would avoid this post office if given a choice for mailing packages. The office is very small and you cannot get to the counter to address your package very easily. Then you have to work your way against the line of people again to get in line. Once at the counter I was greeted by an employee that thought sarcasm was polite and his jokes were funny. I will go to the larger post office next time and use a machine… at least it would have better manners.