Lowes Home Improvement Warehouse of St Charles

After using the St Charles Lowe’s flooring department which was exceptional, I assumed all departments were equal. I couldn’t have been more wrong!!! In the door department many of the consultants seem disinterested, and have limited knowledge of products they sell. It’s been over a month since I paid to have Lowe’s door measurements done at my home, and still no doors. In the cabinet and countertop department, they have descent knowledge of the products but their ability to execute a customers request is extremely limited to whom they subcontract out too. At this point, if you need flooring I highly recommend, for everything else you could probably get better results on Angie’s List or a simple web search.

I stopped in here on the way home from a bike ride to buy light bulbs for the kitchen, basement, and porch. (we have a few bulbs out around the house!)
I never expected to spend $ 93 on light bulbs, but that’s what my bill came to. (crazy!)
The 3 star rating isn’t a reflection of the prices though. I bought roughly 25 bulbs, so I cannot complain too much.
The 3 stars is more because of the fact that I never use this place. It’s hard to rate a place based only on a major light bulb purchase. However, as easy a purchase as it should have been, I spent a long while looking at bulbs and trying to find the bulbs I needed. I never did find the bulbs I wanted, partially because the selection was so large that I couldn’t decipher the differences between them all. I wanted a simple 75 or 100 watt equivalent ecobulb, but only found the 60 watt versions. After ten minutes of NOT finding what I wanted, I picked up the 60 watt bulbs and headed out. They will serve their purpose, but they weren’t what I wanted.

The best thing I can say about Lowe’s is that it’s close to home. The benefit to that is that we can buy large items, and put them in the trunk to take home without going on the highway.
Other than that, unless you know what you’re looking for, the help here is pretty worthless. I wanted to stain my deck for the first time, so I asked the guy working in the paint and stain department. He walked me over to the area and said, «Let’s read the can…» I could do that myself! I wanted an expert to help me choose. Fortunately, I decided to go to Home Depot and the person there gave me great help — almost as if he’d stained his own deck with everything in the department!
Second story — we wanted to buy a shed. The shed at Lowe’s were flimsy and expensive and nobody there knew a thing about them. I was asked to call a shed salesperson on her phone for information. Really?
Anyway, it’s close to home!

Lowe’s or Home Depot… Home Depot or Lowe’s…that is the question.
When you look for a big box home improvement store in St. Charles, these are the two behemoths you end up choosing between. While each location provides you with a myriad of employee attitudes and knowledge levels, you can always count on wandering around looking for what you need far longer than it takes to pick it out when you finally get there. That aside, here is my opinion:
1) Lowe’s has a better tool section.
2) Lowe’s has a better overall layout.
3) Lowe’s has a better kitchen area/​appliance area.
4) Lowe’s has had better customer service most of the time.
5) Lowe’s has a better grill and outdoor equipment selection.
6) Lowe’s has a better generator selection.
While on the other hand:
1) The Home Depot usually has slightly better pricing.
2) The Home Depot has a better selection of fencing, fans and exterior lighting.
3) The Home Depot has had better wood 5 out of 9 times so far.
4) The Home Depot has a better softener salt selection/​availability.
5) The Home Depot has a better outdoors section.
Now these are my opinions firsthand. I always go to both before I purchase at whichever one I think is better for that particular reason.
I will continue to play home improvement ping pong always looking for the better of deals.
Thanks for listening!

I really like this Lowes location. I have purchased two refrigerators from them and used their delivery service. The guys who delivered it to my new home were super nice and they took extra care not to bump anything or scratch anything. We chatted with them about moving out here and how to get the ice maker thingy working in the fridge. On a repeat trip back to the store, we saw the same guys who delivered our fridge weeks later and they inquired about how we were doing our new home. Pretty cool that they remembered us.
The staff here has always been helpful and friendly. We’ve bought numerous items in this store, from fixtures to appliances, from patio furniture to Christmas décor. In the spring, I plan to come back to check out their selection of plants and seeds for my garden. I think Sean also got some wood here for really cheap. I also bought my inspection equipment for work here (mirror and flashlights.) Every so often you can get 10% off coupons and it’s great that they combine discounts with current promotions so you can save max $.
They also don’t mind if you bring your dog in here as long as he/​she is on a leash, which really surprised me as most places only allow service animals inside.
If you shop at Lowes a lot, you should definitely get the MyLowes card as it is free and they use it to track purchases so if you lose a receipt, and decide you want to return something later on, you just take the item to customer service and they scan the card and it’s pretty easy! We returned a shower head because it cracked after one use, and it was totally hassle-​free.
This Lowes is only a few miles from my home, so I bet we will be back again and again!