Aquascape Designs

These guys are some of the best in the business. They are innovators and their creativity is nothing short of awesome. I purchase products from Aquascape and love seeing the amazing ponds and water features that this team comes up with. Why not trust the best in the business? I can’t wait to install a water feature in my yard this season! Thank you Aquascapes!

We have had our water feature installed for a week now and I have been contemplating what superlatives I can come up with to describe my experience and the workmanship that went into the project. It took a couple of months from the time I contracted with them and they came for the install. So if you are in a rush you may have to realize great results are worth the wait. They worked the project as if they were installing it on their own residence. Not until every rock, waterfall, and stone was in place were they satisfied. If a boulder did not look right they spent the time and energy to install it where they felt it would be most beneficial in the landscape. After the work was completed and a day later, a maintenance man came by to clean up. The next day another individual came by as the maintenance man told them that the transformer for the pump seemed to be running hot. Without any input from me they installed a new pump. I would recommend Aquascape to anyone and I’m having a ball showing this feature off to our neighbors.

Hands down the most talented individuals in the country at building water features. I’m a landscape architect, and have dealt with hundreds of contractors and companies. Never have I been so impressed with the quality of someone’s work. Definitely check out their facility, you will not regret

We were hesitant to call on Aquascape because someone on Angie’s List wrote a review saying they had called several times about their backyard pond troubles and once they made it clear they weren’t interested in upgrading to a new pond, they couldn’t get anyone to respond to their messages.
However, we inherited a pond, or «water feature,» as I guess you’re supposed to call them now, with our new house last summer, and the thing has been nothing but a headache ever since. First two neighborhood kids clogged the pump by throwing stones in the pond, then the pond itself started draining mysteriously — and rapidly. We called Aquascape no less than three times, and like the couple on Angie’s List, couldn’t get anyone to return our calls (saying we had a «small pond» must have been our downfall because I’m sure if we had thousands of dollars worth of repairs we would have gotten a callback lickity split).
Anyway, we’re done trying with Aquascape, and I would recommend you try someone else too. Poor customer service from the get-​go is never a good sign.
Update: the day I posted this review — actually, within two hours of posting — someone from Aquascape called and left a message saying they would be «happy» to help us with our pond issues. Three weeks and nobody bothers to call, but post a negative review on Unilocal and you hear back within two hours. Amazing.