Whataburger

I have given this location plenty of chances and each time, I’m disappointed. Each time, the wait is horrible, my order is wrong, and the staff is clueless. I only have 1 star because I had to give a rating in order to leave a comment. Don’t go here unless you have 30 minutes to wait in the drive thru!

Bad Service!!! Went for a late meal and cashier Eric was very rude… never going back again… to bad because I really like the food.

I like Whataburger, but this is the worst one I’ve been to. I’ve been to this restaurant a few times since it’s close to my office. Every time, they’re understaffed, the restaurant is dirty, portion sizes are small, and service is super slow. That was my last visit to this one.

My daughters chicken strips were refried. Fries were old, burger patties tasted really stale.

I agree with the first review. Food is not anywhere near as good compared to other locations.
Employees are extremely loud and don’t seem very well managed.

I love Whataburger, and usually I give each location I visit a 3 to 4 star rating.
I mean, what’s not to love? The burgers are Texas big and tasty and the fries are delicious (when warm). Plus that signature ketchup in the little dipping bowl? Genius.
Unfortunately, this location wasn’t as good today as others.
The burger was fine (Whataburger with cheese), but my fries were a bit stale and un-​warm (not cold, but not hot and fresh either).
If that was the only issue I would have given them 3 stars, but the way that the employees were acting while I was there dragged them down to 2.
Ok, I’m fine with employees lounging around and having casual conversations to each other (especially if it’s not too busy, which it was at the time). But at least act some what professional about it when there are customers in the dining area.
These people were very loud (sometimes talking to each other from across the lobby). And the conversation was fairly inappropriate (they were going into detail about another associates criminal record, and acting amazed that person was being promoted at another location).
I was wondering when a manager was going to step in, but instead he decided to join in the conversation (and was just as loud).
It was interesting to witness and listen to, but I would personally dislike my co-​workers airing my dirty laundry to total strangers (or to others in my workplace) like that.
Maybe someone in charge will read this and have a talk with the associates (and managers apparently) about their behavior because I’m pretty sure this would be unacceptable anywhere else.