Walmart Supercenter

This is the worst Walmart ever! Horrible customer service, especially the staff in pharmacy pickup. They act like they don’t want to be bothered! Awful! Walmart staff needs to remember who is paying their salaries — CUSTOMERS! I am taking my prescriptions to CVS on Boat Club Road a place where they roll out the red carpet for their customers.

I live near this WalMart and have shopped here for almost a year. Thankfully we have found a much better place to shop (see my review on Winco).
I have to agree that a lot of things are out of stock much of the time, but even that is not the most annoying thing about shopping here. We have never really noticed it to be excessively clean or dirty. So I guess I would put that in the plus column.
The employees, when you can find one, are usually less than helpful. This is even true of the deli. We have walked up to the counter only to be ignored by multiple employees doing whatever was more than important than a paying customer. On more than one occasion the service was bad enough at the deli we took the time to walk up front and complain as the service was that horrible.
The prices are nothing to rave about, that is for sure. Yeah, they are cheaper than some of their competitors but not enough to endure horrid customer service.
The carts are mostly in disrepair. Finding one that pushes anywhere near smooth is a task in itself. I can’t blame the store solely for that. However, they should pay a bit more attention to them as it makes a trip there even worse fighting a cart through the store.
I must warn everyone of the parking lot. This is the first place you will notice a sad truth about a majority of the patrons here. People zoom around with no regard for pedestrians and act like you are not supposed to be walking where they want to drive. On the flip side of this coin, some pedestrian meander about like they are in their back yard and are wondering why you would care to drive in their personal space.
The parking lot, as bad as it is, is minor to the way people act inside the store. This is not aimed at all the patrons. A good many lack even the simplest social graces. If my wife and I are going down an aisle and we pass in front of someone, we excuse ourselves. We don’t just barrel by and act like the other person is crazy for taking a moment to look at their choices to find the item they want. We have had many occasions where braindead patrons stop in the center of the aisle then stand on one side of their cart completely blocking everyone else. They then act offended when you politely ask to go by. I will stop here on this subject as I could write a book on the many different encounters we have had.
Finally, the checkouts… I did see another comment here about not enough open. Severe understatement. As for the level of service at the checkout? This has varied from pretty good to «Are you kidding me?» Cashiers are the last chance to WOW a customer. If your checkout experience is good, it tends to nullify a lot of other little things. We have had cashiers put toilet cleaning products in with deli items. Yes, I know they are sealed. Seriously, do you want toilet bowl cleaner in with your $ 6 a pound meat or cheese? If you do, I will forego a sandwich from your kitchen, thank you.
In summary, we won’t shop here unless it is something we need that we cannot get at a better place for a comparable price. To the CEO of Walmart: You really have to step up your game or disappear to companies that are willing to provide customer service and good pricing. To the patrons: Act like human beings. I am sure 90% of you go to church. How about utilizing the good will you are supposedly taught there towards all people and stop acting so self entitled. I have never been so appalled by human behavior in my life.

I rarely go to this Walmart for 2 reasons. The first is I need to cross over 2 train tracks and it never fails I get stopped by at least one train each way. The other reason is it is never stocked. I have attempted to food shop here and the never have anything but basics. However it is always clean and the staff are always friendly.

This isn’t the only WalMart I’ve had continuous bad experiences at for sure! But today Meredith the cashier really got me going. And I tell ya it’s everytime I walk in there someone is pissed off and not happy with their job. I need a beer in me just to get through the checkout process… geez

It’s a walmart. So the stars compare it to other WalMart. This is the main store that we shop at. The only beef I have is that, they fight you to do price matches… every friggin time. Example, also has bananas it says 99cents per 3 pound bag, then below it says 33 cents per pound. They won’t match it. Now I had about 15 things they would not match. Called a register supervisor. a csm or CSS or something, who verified that they won’t match it. Saw an add when I got home saying they match everything, called to complain. Spoke to a manager who asked for names and said he would personally re train them. Next week, same exact cashier, refuses to match. Called csm, same thing Gave the managers name. «He’s not here. Sorry.» Yeah. So I buy veggies and fruit at also and the rest at WalMart. And the savings catcher, caught that for a while, then they stopped matching produce. Made it pointless and a waste of time to use.

2014: I was riding with my old friends to someone they knew, when I walked inside this Walmart, it barely had any items I wanted in stock and it was a mess.
As I was checking out my items at the cashier, the cashier gave me a mean look for some reason and I responded by «what?». She wasn’t even carefully putting down my items carefully, I was scared to be honest that I would not hold myself back from yelling at her or flipping her off. I WANTED TO LEAVE LIKE IMMEDIATELY after what happened.
This is why I rather shop at Target back at home in Irving. In the first place, I should of stayed inside the car to avoid this place, I hated the area too.

It’s WalMart. What else is there to say? If you can find a worker to help you with something, they will. The prices are so far lower than anywhere else they have our business even if we wanted to go somewhere else.

Hate this location. They never have enough lanes open — especially on weekdays around 5pm when everyone is getting off work and stopping by on their way home… Prepare to wait a while. The produce isn’t fresh, the meat selection sucks, and many times the shelves are not stocked. Especially on a Monday and Tuesday — they must get really pillaged on the weekends because there’s never anything left — especially not the staples like milk and bread. The store just has a dirty feel to it. I avoid it if I can.

These oil and lube guys are idiots .took my wife’s car for a simple oil change and I get it back to her and they turned the auto lights off messed with auto review mirrors that adjust as you reverse. Also the doors would chime when you opened them and now nothing .do not recommend these guys for oil changes at all… then again shame on me for taking it to Walmart to get anything done right.

Packed like crazy on the weekends. I had to call a department just today to see if my online order has arrived. I was transferred all over the store. I finally hung up. When I calmed down and called back I was finally able to reach another department that went above and beyond to help. When I went there all the staff seemed really personable and helpful.

The worst Walmart in the area! They never honor price matching. Every time I bring something in there, it’s some new rule they have as to why they can’t do it! Drive 10 more minutes and go to beach street!

This one never has shelves stocked!

This is my hometown Wal-​Mart for the past 7 years. It is clean, but stay away on Sunday when practically all of Saginaw and the surrounding area comes to shop. Lines are 20 – 30 minutes long! This Wal-​Mart is like many others but it manages to keep a pretty good stockpile of the things I need and want. They even sell appliances now.