Wells Fargo Bank

Been coming here for a decade. The customer service is by far the best out of any bank or any Wells Fargo branch out there. Everyone working there genuinely seems like they’re in a good mood, and not the fake smiles that you see everywhere else at the department store. Service is generally pretty quick, and helpful bankers are even serving to open doors for customers. Gosh, why can’t all banks be like this? I know I can use the ATM to deposit checks, but I always walk in there to get that personal touch that is absent in so many industries nowadays. Whatever training that is happening there, I say kudos and keep up the good work.

Went to get pre qualify my buyer for mortgage. Met with loan officer by name Hunter. Worst experience ever. Do not recommend this person to anyone. Complete Uneducated and prejudiced behavior. Did not even spend a minute to listen to my buyer.

Fast and speedy bank near my house. I usually stop here to just pay my bill monthly and roughly only takes about 10 minutes total. Friendly staff and always customer orientated.

My dad put me on his account a while ago and today I went here to make my very first deposit. Chase being my first personal bank ever, I didn’t know how different Wells Fargo was. I walked in to a big building with many doors. It’s intimidating but you can’t get lost. I immediately went to get a deposit slip (what you need to fill out at Chase) but couldn’t find any. Having no other option I stood in the line. When it was my turn, I told my teller I didn’t find a deposit slip. She told me Wells Fargo doesn’t use them anymore so she asked for my Debit Card instead. I didn’t have one because I left it at home (hey! You don’t need your debit card to deposit at Chase) But I did have my Credit Card. My teller, Kelly, was really nice & helpful! I’ll be coming here again!

This branch made me switch from a credit union, it was that great! I have NEVER had bad customer service at this location, they serve me coffee in line, and have always opened the door for me. For me, I am a loyal customer based on the service I received, and they keep showing me that loyalty is appreciated.

I have to say that I’ve had an account with Wells Fargo in the past for a short time. It was through the branch at sunrise mall. I closed it because there was a mix up over my direct deposits. At that time I was not one to tolerate much so I left Wells Fargo. My wife and I chose Wells Fargo because Chase my bank of over four years refused to add her to my already established account. We went to this at Arden Fair mall and we were greeted with respect. It only took a few minutes and we were with a personal banker discussing our banking needs. The lady that was helping us is named Roeda Batta. I recommend her to anybody that is in need of a personal banker. I also recommend this Wells Fargo branch to anyone especially if you’ve had less than perfect experiences with any bank in the past. I think it will change your minds on what is expected when it comes to in branch customer care.
Thank you Wells Fargo
Brandon

The staff at this location’s great; they’re FAST, friendly, knowledgeable and appreciates banking customers.
Four specific Wells Fargo branches have left strong, negative impressions on me. I have considered changing banks because I was tired of dealing with incompetent, rude, slow and unprofessional tellers and personal bankers.

This WF is awesome. Lines can get a little long but the service is great.
I come here often to get cash for our business. We generally need change in odd increments and the tellers never give us any fuss. They are on the ball!
The sales people are nice as well, they are all very hospitable and easy to approach. The manager does good job as well.

I do business banking for my company here. The staff is friendly, quick and organized. I never mind doing business here. The only complaint if I had one at all is the line for a teller can be a 7 – 8 minute wait in the afternoons. I’d love to see another or two opened. Otherwise a friendly establishment that I’m definitely satisfied with.

Best Wells Fargo I have ever been to. Great staff. Everyone knows there stuff. Stefani is a wonderful lead teller. I look forward to banking with them and they make the experience pleasant every time. And who doesn’t love dum dums. Amazing job! Thanks Wells Fargo on Arden!

Love them!

You know why I like this place?
Two reasons…
#1 Its on my way home (convenience)
#2 I have never had to wait in line for the ATM… EVER! (fast)
Shortest-​review-​EVER!