Student Movers

Michelle is awesome. She was extremely helpful, and was committed to make sure that move was taking care of. Thanks for everything!

WORST SERVICE EVER!!! DO NOT USE THIS GARBAGE COMPANY!!! It made what was suppose to be an easy move the most stressful and worst experience of my life, I have never been so disrespected and stressed out as I was with this company and it «owner». I’m only giving it the one start because I have to, I wish negative stars were possible! I scheduled my move online and on the day of, right after they start my move I get a phone call with a lady immediately yelling at me, as I ask who I’m speaking with she says she’s the «owner». She is yelling at me because the movers had a truck, which I spoke to a gentleman the day before and said it would be fine because I did not see the part of ‘no truck included’ he said he would just charge me an extra hour and double drive time as usual. She is EXTREMELY rude, starts yelling at me like I’m her child for having a truck, which the guy said was ok but she said she «owns them and everyone working so its not up to them», as I tell her I agreed to this once I scheduled and now that the move has started she wants to up the price an additional $ 60 an hour MORE! As I tell her «I’m a paying customer so please do not speak to me so rudely you do not ‘own’ me» –she corrected me to how she does bc I’m under contract with her — NEVER TELL A CUSTOMER YOU ‘OWN’ THEM! I tell her I am not satisfied with that and will not be doing the move with her company then, then she threatens to call the cops on us (she has no legal ground to do so) but she tried to bully me for half an hour on the phone to «accept her price or I’m screwed.» She also tried to threaten the movers, who actually do not work for her whatsoever they were awesome guys on loan from another company she reaches out to when she doesn’t have the manning. The movers had an issue with their truck so they were a few hours late but I was ok with it, life happens, she then stated that was a lie like she was there and would «go after them» as well. I felt bad for those guys having to thoroughly explain their truck issues to her. I repeatedly said that I just want to go with canceling and would find another way to move, and she yelled and me even more. She has no professionalism whatsoever! She continued to threaten me with legal action for a move «that’s contracted» no matter how many times I told her I just want to pay the cancelation fee, as she threatens legal action for my canceling move. As i had to continuously say «CANCEL MY MOVE» she then was trying to kiss my ass and beg for my service with her company because «no one has better service or prices than she has”– WHICH IS BULL! They over charge, she is the worst person to deal with in a business world, please save yourself and stay far away from this company which I hope some day in the near future will have to shut down and teach her she cannot treat people like she «owns» them!
*********To add to my review since i am now seeing how this company attacks people who don’t give 5 star review:
Yes my bank was told the specific amount you are allowed to charge and you added the $ 10 fee before telling me so yes they will decline because they deemed it ‘suspicious’. there is no slander in this message because as you do so your ‘calls are recorded’ and you can hear how rudely i was treated unless that is what you call ‘normal customer service’ then you would see how wrong it is! I did not move with your company on the contracted day of Thursday the 18^th. Even worse to see all truthful reviews for this company those people get attacked, you can see it with all the reviews on Unilocal as i am having to see now, i wish i had seen the Unilocal reviews before i went with the company.

Horrible customer service!!! Horrible!!! I supposedly spoke with the owner who told me she can refuse service to anyone! Don’t waste your time with this company!!!

Very rude lady working the phones, she was actually nasty. The two movers were nice guys but they did not have any supplies at all. I had to provide them with tape so that they did not bang up my walls or furniture. I could deal with them but what really upset me was the rude customer service. I would not recommend these people or ever use them again.

This Company is very unprofessional!
coniveing people The very RUDE lady that wouldnt give me her name talking very fast yelling on the phone telling me I won’t get a deal like there’s their the best ever I I called on Thursday, I wanted to be move on Saturday or Sunday she yelled and ask me why in the world would I call at the last «minute» I told her can I talk to someone else she asked why I told her you are so Rude she said no I’m relative too the owner of the company I said cancel my reservation she still tryed to keep me on phone horrible!?! Very Very crazy lady!!!
Well she did me favor I found a company much cheaper she told me $ 360.00 & I was just moving 5 blocks away I talk to two other companies that she said are much higher I saved $ 100.00 she made my day bad now I’m happy… I wish I wouldhv read reviews first:

I had my scheduled move for 2 men labor at 12pm. At 11:50 am I received a call from Daniel who said that his tyre ran flat, will have to reschedule for 1:30pm to 2pm. Ok sure I said. Then at 1:20pm another guy Nate said he couldn’t make it because he had something schedule a week ago for today. I was like why are you telling me this? This is something that you should communicate with your company. –_–
At 2pm Daniel sent a text saying his boss is sending someone else to help me move. Just keeps me wondering why did his boss not send someone over earlier when he knew Daniel couldn’t make it in time? You need 2 hours to make this decision? Logic
Sigh, really frustrating.
Update!
Got a new crew coming in 20mins. Response was much faster after the Unilocal review! Thank you Unilocal!At least I got the move done. Thank you

Three-​hour move cost me $ 600. I called another moving company to inquire about Student Movers and was told they have a deal with Penske Truck Rental – they ALWAYS rent that huge truck because they get it for $ 50 a day. Student Movers pay their movers $ 10 per hour ($ 20×3 hours = $ 60), so Student Movers made $ 500 profit on my move. This company is dirty and I will tell everyone I know not use their services.

I’ll never know how good the movers actually are, because the lady who answers the phone number for this business is ABSOLUTELY INSANE and should never, EVER be allowed to interact with the public for any reason.
I called Student Movers to confirm my online booking. The lady who answered started somewhat irritably, but everything was okay up until the point I had the nerve to say, «When I booked my move, I didn’t see anywhere to enter my Groupon number.» Oh boy, did things go downhill. She started to rant about Groupon and how they only sold a limited number, how she knows how many are out there, how Groupon was SUPER LUCKY to have their business, and how I need to contact Groupon for a refund. Confused, because on the Groupon it said that it doesn’t expire until August and I know it wasn’t used, I said, «So you’re saying that I can’t use my Groupon?»
ALL HELL BROKE LOOSE. You’d think I personally insulted her mother, her children, and God. She started to scream at me (not exaggerating) about how I was «WASTING HER TIME!» and that I needed to call Groupon about it. She then went on to say that I had some nerve calling her twice in the last 30 minutes (I didn’t) because phone calls are recorded and SHE KNOWS I CALLED HER TWICE. When I said that I hadn’t, she said, «Well then your friend or WHOEVER must have called, because someone just called about this exact same thing.» I said that even if I had called earlier, which I didn’t, that I was allowed to call a business’ customer service line twice in the same day. She said that their business has the right to refuse service for any reason and that she can, in fact, tell me that I’m not allowed to call twice. That’s when I said that if phone calls are recorded, she could be a little bit nicer to me and I determined that I never, ever wanted to deal with these people again.
I will never understand what caused that kind of overreaction. Stay far away from this business. Clearly they don’t give a fig how their customers are treated.

Nick and (Nate I think) were the guys who moved me from Clarksburg to Sacramento in February 2015. They were awesome. They were on time, polite, professional and took great care of my belongings. They impressed me so much that I am referring them to everyone I know who moves. In fact, today I met a couple who bought something from me on Craigslist — they are getting ready to move to their new house and I referred them too. Use them, you won’t regret it.

Very bad phone customer service. I found and booked these movers online. I called them the Saturday morning of my scheduled 1 pm move to confirm the time. It turned out to be the worst customer service experience of my life. The woman who answered at first firmly informed me that I should expect a 2 or 3 or maybe even 4 hour window for the movers to arrive and that this is a similar wait experience as the cable company or gas company. To which I responded that I was not informed of that when I booked the move. That’s when she started raising her voice, yelling and scolding me that this is common practice and that they are busy and have lots of moves scheduled for that day. When I told her that there is no need to yell, she raised her voice much higher and proceeded to rant about my rudeness. I told her that she was the one being rude for yelling at me, her customer. She then threatened me that if I don’t apologize quickly, she will cancel my appointment. That she is the mother of the owner and that they don’t need my money!!! I could not believe my ears and the only thing I was able to say was «I have never…» to which she quickly said «don’t you dare tell me I have never» and that I need to apologize again for that remark! She further threatened me that she has my information so I better think twice about what I say! After minutes of continued yelling and ranting, I finally hung up the phone in total shock and disbelief. I had a friend call same number later that afternoon and she was told that the appointment has been cancelled. Thank God because I will never ever do business with this company. I do not know of their service quality but I am positive no one should ever be talked to again this way by this woman ever again. I feel sorry for her owner son whose business will certainly suffer from anyone dealing with this woman.

If you ever need moving services please call this company! Nick and Ernest were so prompt, professional, and funny! They made a stressful situation so much better. They moved my furniture and belongings with so much care. I would definitely recommend them to anyone needing moving services! Thanks again guys!
Yolanda S.

I hired Student Movers to help with labor to pack up a PODS for my move to Denver! Nick and Nate did an excellent job packing it efficiently and everything was packed tight so it won’t shift during the drive! I had booked 3 hour of time, however they finished everything in only 1 hour! It was awesome! I would definitely recommend Student Movers!

Thank you Carlos and Lee for an outstanding job on my recent move! Despite one minor hiccup with dispatch/​headquarters, this move was pain & worry free! Carlos called me the night before to confirm and kept me updated throughout the whole process, even sending me pictures of their progress. They were very conscientious of my hardwood floors, even bringing with them the felt movers to protect from scratches. Before placing anything against the walls, they asked for towels to protect them. The poor guys had to move in the rain and were very careful not to track anything inside! They even stayed a little longer to help me unwrap my couch to make up for the previously mentioned miscommunication with their dispatch! I would definitely recommend Carlos and Lee for a moving crew! Thanks again guys!

Nick and David were on time to show up for my move! they made me feel at ease and settled my nerves! Both Nick and David were very careful and conscious of my furniture taking their time to fit things carefully in the van… They were also very trustworthy and I did not have to feel like I was worried about my belongings… They both worked consistently and timely to pack up the van and then followed me to my new to a sure I was safe in the van! I am so glad that I used This company! I was reluctant to hire a service since in the past I have had some nightmares of a deal, but this one was just perfect; all of my furniture made it safe to my new place! Thank you guys!

They were really friendly and very efficient. I would highly recommend. Thank you Student Movers for your hard work in moving our office furniture.

I never write reviews but I really felt compelled to write one after my experience with Student Movers. This was my first time using a moving company and I chose Student Movers based off a Groupon discount I found online. Scheduling was an easy process and the movers even showed up five minutes early to start working. Unfortunately, we had a series of events that were out of our control and caused a pretty major hiccup in the process. However, once things were back on track both Junior and Lyvin, my movers for the day, worked VERY quickly and handled my items with care all the while remaining courteous and respectful. Minus the initial bumps in the beginning it was a pretty painless process and I would definitely recommend them to others looking to relocate. Ask for Junior and Lyvin, they were excellent!

This company has caused me so much frustration and continues to ignore my simple request for a transaction receipt. They will not respond to your requests after your move or «load» is complete and they will not follow through on their promises. DO NOT USE if your looking for a smooth moving experience.

Nick, Junior, and Carlos with Students Movers were AWESOME, PHENOMENAL, HEAVEN SENT, AMAZING, PROFESSIONAL, MANNERABLE, FUN ETC… I can go on and on about how great this company and crew was. They called me the night before, called when they were on the way, and showed up on time. They were extremely professional, friendly, and quick and efficient movers. It was like watching art being made. I highly recommend this company and the NJC crew Nick, Junior, and Carlos.
My husband is in the military and we have moved several times and NEVER had such a great experience with movers. None of our items were damaged. They asked where we wanted the items placed and even offered to unroll our rugs. We could not have gotten through our move w/​o Student Movers and the NJC Crew– Nick, Junior, and Carlos!
As long as you do your part which is being packed and organized! Student Movers will not disappoint!
Thanks again!

Wow, I hate to put a one star review out there, so I’m going to preface it a bit…
This is a review purely for the pre-​moving customer service, which I hope isn’t an issue for other people.
We were looking for a moving company and my girlfriend spoke with someone at Student Movers. After going back and forth on a different price, my girlfriend wanted help filling out a form to get a price quote. Five minutes later, she was told that she had entered into a contract, for which there would be a change/​cancellation fee to alter.
Turns out «helping fill out the forms» meant «inducing her into signing something that would be binding.» Well, the customer service rep started yelling (yes, yelling) and my girlfriend was… quite upset. I tried to speak with the rep, but she was stubborn, rude and laughed in my face. I’m a pretty even-​keeled guy, but that was enough for me to come out of my Unilocal!hiatus and fire up the old one-​star review.

Today Carlos and Jason helped us move. They were very nice and professional. They carefully moved all of our furniture and equipment, including a heavy 64″ TV. They were awesome! I will definitely use their service next time I move, and I highly recommend them. Thanks again guys!