I was trying to make an appointment and the man answering the phone was so rude that I hung up. Seems like new patients are just a burden to them. I called the next dental office on my list and had a completely different experience and I have an appointment in two days. Should have checked the Unilocal reviews first I guess. It seems I am not alone.
Elena C.
Tu valoración: 1 Riverside, CA
If you are some who frequently needs dental care, this is NOT a good dentist. I believe being caring, being gentle, being affordable and receiving proper explanations of dental procedures and costs are the most important aspects of an amazing dentist. David Sorensen and his assistant/receptionist did not meet any of these standards. The work I received was very rough, painful, and all around horrible. I did not get proper explanations of the process. One day of work was drawn out to three visits. I feel that I was taken advantage of because of how young I am and how little I know about dentistry. I was charged very much for again, one procedure. And the outcome was very poor, I had a new tooth put in and now my tooth is brighter than my other teeth. It sicks out, doesn’t match whatsoever and just doesn’t blend. I often look a Unilocal and see negative comments about little things. how long the wait was, how nice the receptionist was, etc. In my opinion none of that matters, the most important aspect of rating a dentist is the quality of service. I received terrible quality of service with Dr. David Sorensen and I will never go back.
Kathie E.
Tu valoración: 1 Galt, CA
Only get answering machine and NO call back. Sign of the times as usual. I say give your Receptionist’s job to someone else!
Dale L.
Tu valoración: 1 Sacramento, CA
I have left several messages on their voice mail last week and no call back.
Cherrie B.
Tu valoración: 2 Davis, CA
Whoever I talked to on the phone in this office was not very polite and cut me off several times. They inmediately asked me for my insurance ID and tried to book me an appointment after saying«uhh well their not going to cover it» without answering my questions. I said I’d like to think about it and they said«ok great» and hung up…
Ingrid S.
Tu valoración: 4 West Sacramento, CA
Very nice office staff, but not enough! There was no one at the reception desk. Which added to my anxiety of seeing the dentist! Dr. Sorensen was very nice. For the first time in my life I have a cavity! I’m in shock! Any way he was very through and explained what was going on with my tooth at present, then what to expect. He had to refer me out to a specialist, wah! But over all the visit was pleasant!