Smooth Transitions

Beware of Smooth Transitions of Sacramento, owned by Connie James, who advertise themselves as a SENIOR moving company. I paid this company $ 2500, not to exceed price, to move all of our possessions locally, 15 minutes from where I live as well as pack and unpack. I am nearly 69 years old with health problems. On the day of the move, most things were moved, except for personal items like my entire office (with medical records; my business papers, etc.); my and my daughter’s bathrooms, including ALL of our bath towels and personal items; my daughter’s entire room; a spare bedroom with All of our Christmas stuff; and a garage full of items that needed to be gone through. Even a box (I packed) with our family home videos, was left behind. While this company packed most things, they just left all of the above behind and told me to get a friend to move it all. I had to be out of this house in a certain amount of time. I was told by Connie that «she was working for free» after the move and anything left was up to me except for estate dispersal. She told me she was «running a business and had other clients.» My daughter managed to get a friend with a huge trailer, yes trailer, to move the rest of our things over to our new place. It took the better part of the day. Now, I am unable to remove the rest of the things left behind in only a 3 day window as my body is in such bad shape. Some senior moving company.
I urge you to look around because I believe this Senior Moving is not what it seems.
December, 2015
It has taken me, at almost 69 years old, to unpack and put my things away which is what this so-​called Senior Mover was suppose to do. SO many things are missing — furniture is scratched and has gouges in it. For instance, I have an expensive pair of Steve Madden shoes — only one shoe left (that was on the truck). And, I texted this scam place because she has my house key. I asked her to return it. She has ignored this request and retains my house key.
It goes without saying that I am initiating a lawsuit. This woman is no professional because the truck she contracted for my things — 30 years worth of belongings she was supposed to downsize — wasn’t big enough for our things. That’s why the gouges in the furniture. No covers or padding as they crammed it in the too small truck.
MANY sentimental things are gone! Forever. Things she was supposed to downsize and and move. I had to hire a hauling company for a hefty amount to clear out the old house since Connie James said «we’re done» and breached the contract in spite of paying her all of the money.
Do not hire this company for your move of any kind!