River Pointe Apartments

Avoid this place like the plague. They are very unreasonable as far as rent goes. Rent due on the first then is considered late on the second? How is that even legal? And don’t get me started on the rent increase, charging upwards of $ 300 more is far too much for this place. Very bad bug problems, half way gated which makes no sense. Thankfully we’ve had no security problems here but I would feel so much safer with a full and proper gate installed. Just change the rent policy and lower it. They are thinking a bit too highly. Maybe I better stop typing before they say I damaged something because of this review lol. The grass is well kept though. That one star is for the landscapers.

Be careful of this complex, they are overpriced for what they have to offer. I lived here for two years and always had an issue with maintenance not being taken care of and when they do decided to come fix the issue, its a crappy job (for an example, partial of my carpet needed to be replace being that when I had moved in, it was tearing and when they did come fix it, he cut small pieces here and there and just added them in, later the pieces started rising again and vacuum would tear the pieces up off the glue that they used to fix the issue), mold all over the apartment (one of the biggest reasons why I moved out), almost everyone smokes marijuana in the complex, the water in the bathroom smells so harsh, the dishwasher I had fell out all the way, and when Informed them of the issue, the maintenance guy came and screwed it back on, which fell back out a couple weeks later. The pools, you have to constantly keep asking them to clean. So during my move-​out walk through, the staff informed me my apartments was in bad condition, mind you I am a CLEAN freak! nothing was torn or damaged, just minor nail holes here and there, however they also charged me for the carpet that THEY were suppose to fix! Then after I moved out, they sent me a bill for a different larger amount! Then their CTL management collections team sent me a different amount! Which I had paid, but when I had applied for another apartment complex and they did a reference check, they were informed by River Pointe Apartments that I owed, which denied my application!!! SO then I called River Pointe, and they informed me «it shows you have a balance, but this may not be true, you can call the 1 – 800 number for collections and they can assist you»!! So why tell the reference check that called that I owed you guys!!! The staff here is okay, a few people are not bad at all, but majority of them are VERY RUDE! I always had to speak to the property manager (Kenoi) to resolve my issues! If you can go somewhere else, I would go! I am not the type to go online and write a review about anyone but I just had to with this complex after all the trouble they made me go through! If you do decide to move here, MAKE SURE YOU TAKE PICTURES AND SAVE ALL COMPLAINTS AND ISSUES!

it’s okay just the huge roaches and the old stove are problems. Also the ants but that’s only when there’s a crumb or something that has fell on the floor… it is very pricy ass well. Gym is a plus. Washer & dryer inside the unit is a plus as well. parking is tight but you do get at least one reserved spot.

I lived here 7 months. Paid 990 for deposit didn’t even get half back. When I called to get the charges explained they couldn’t answer me. On move in my washing machine didn’t work and the bedroom door did not open. Later on the apartment started to get mold and cockroaches. I was disgusted when I called about the cockroaches they said they sprayed but they still came. These apartments are extremely out dated and disgusting. Pay the extra and live somewhere else!

I have no idea where to begin with. There are several issues with this apartment complex that everyone should know about. The staff working in the office, the apartment conditions, and the neighborhood.
Office Staff:
— As you can see by reading more of these reviews, you will find that many people have had negative experiences with the office staff. They are rude, incompetent and don’t take the time to make sure you are satisfied. The property manager, Katina, always looks like she is miserable, even when she talks to you. She did not smile once when she did the initial walk through with us for our apartment. There is this little short latina girl there that does not give you the time of day. She as well is rude and does not take the time to make sure you are satisfied with your visit to the office. She doesn’t take the time to actually try and find things for you. Instead she rushes and sends you on your way. She never smiles, always has a serious look on her face and just looks like she hates her job. The male staff are all a pleasure to work with. If you go in there, talk to the guys. They actually want to talk with you.
Apartment Conditions:
— Too expensive, very run down, and very cheap amenities. Paying almost $ 1100 a month for a refrigerator with mold on the seal, stoves from the 1950’s and a dishwasher with a shot out spring. I asked to get my refrigerator replaced because of the mold and they simply bent the door a little and called it good. There is mold all over the walls that face the main street where all of the outside water pools up. Roaches are also a big issue with this complex. be careful.
Neighborhood:
— Recently, a lot of cops have been by the area. A lot of domestic disputes happen, bums all over the trash cans, forced entries into apartments, stolen bikes and definitely stolen cars. Multiple people have had their car stolen here. The parking sucks and the trashcans are always too full for anything else.
Hope this helped out a bit. I would say try finding a better place to live as there are better places out there.

Just moved in here a few months ago and I am not impressed. They charge way to much for old run down apartments. I pay $ 1100 and have all old appliances, police are here all the time, homeless people going through the dumpsters at all hours of the night, several times I’v been woke up in the middle of the night or some ungodly hour by domestic disturbances. I wwas told they had security I saw them them the first month and have never seen them again! Constantly having to call maintence to fix things because they dont actually fix them! Not to mentiom usually when they do come they end up breaking something else so I have to call them again. Living in the back of the complex welcomes gunshot sounds, perverts that will constantly cst call you and scumbags! The staff are not helpful at all every time I have to talk to them. Saving to move like the convenience of the location its just not safe and they want way to much for their apartments that are in very poor condition.

Thank you so much Katina for your great service she help me out and took care of the issue I’ll definitely be back from looking for an apartment you guys are great especially Katina and she help me out to get my deposit back thank you so much for your great customer service

Do not trust these people! They will be nice to you and tell you everything you want to hear just to get you in. After that they could care less and the office staff have bad attitudes. The place is not safe at all, security is nonexistent and anyone can just walk right into the place and do whatever they please. Also had several nights where I was woken up to weird people outside either making noise or just being loud. And the people in the office could careless. Washer and dryer in the apt HA, more like clothes eating machines. Had so many clothes torn and destroyed and all they would do is come out say it was fixed and the next week something else would get ripped. Park is also a complete failure, when you have 6 people in a 2 bedroom and they all have cars good luck finding a parking. They will also raise your rent ridicules amounts when the place is falling apart. Do your self a favor and please look else where to live, this place is not worth it.
To make matters worse, when you leave they try to charge you for stuff that isn’t even true and they will keep your deposit and try to get more then that. Of all the apts I leaved in these guys are the absolute worse. Do not move here. Moved out in 2014 and they are still trying to charge me for stuff. We left that place spotless just like every other apt we’ve lived in and they still came at us with a list of «issues» and a $ 400 charge. Straight thieves, we took pictures of the whole place before we left and you can be damn sure I’ll be talking to my lawyers.

My mom has been staying here for over 2 years now. This place is tucked off and out of the way of the main street almost in a secret little corner. I love it. It isn’t a locked gated community but it is very safe. I have never seen or heard of any once dents happening here. Plenty of parking for guest. No bugs. Maintenence always responds so FAST ! They have a couple pools and gym. It’s a very quite community. It’s right by a trail so you can walk by this little River pond to the park. The rates have gone up what my mom pays for a 2 bed is now the 1 bedroom rate. 1 covered parking, carpet floors, heat/​air, patio upstairs have Fire places. Pet friendly. Safe. Alot of family. A big complex but I never here my neighbors ever and I’m downstairs. Highly recommend this place. Washer and dryer in unit

Horrible place to live!!! I lived here for almost 2 years, made a several complaints about several issues, but nothing was done about it. The management is a complete joke. They don’t care about tenants and will not do anything about it. Also, if you decide to move to the River Point apartments make sure you record all the conversations as well as the time and the date you called in (i am glad i did!!!)

I’m happy to say that the manager let me out of the lease. Now I’m scrambling to find something else.

The most disgusting, cheap apartments I’ve ever had the misfortune of living in. The carpet is so thin and cheap, I can feel the carpet tack strip nails. The cabinets are extremely old and grimy, and they weren’t cleaned before we moved in so there was hair all over the inside of the bathroom cabinets. I can’t wait until I’m out. If it weren’t for work sending us here for a few months, there’s no way on God’s green earth I would EVER actually willingly choose to live here.

Safe, pretty, affordable. The walls are very thin. I can hear everything my upstairs neighbors do. I’ve lived here for 2 years. I jog on the bike path at night, never experienced a problem. I would consider renewing my lease in 9 months. I do not like they raise my rent every time I renew my lease.

I just read some of the reviews that others have left over the last year and I felt compelled to review this place myself since my experience was very different.
My husband and I lived in this apartment from early 2012 through June of 2013. My husband was working in Roseville and I was going to school at UC Davis — we chose the place because the location could not have been more ideal and it was in our budget. It is literally minutes from most of the major freeways in Sacramento. That being said, the location is tucked away nicely right next to the river. Also, it was one of the only apartment complexes we could find that had inexpensive 2 bedrooms and was NOT ghetto (2 bedrooms meant I could have an office while going to school). We lived there for a year and it EXCEEDED our expectations.
First of all, the rent was literally cheap. Two bedrooms for around $ 800 is an amazing deal. We later moved to Roseville and paid almost double this for a two bedroom apartment. Now we are looking at places in the Bay Area and paying such little rent seems like a dream. The apartment was small and had old appliances, but we took very good care of it and after adding our furniture and decorations it was actually super cute and it really felt like home. The community wasn’t exactly quiet, but I didn’t have too many issues living upstairs. Obviously, if I were looking for silence, I wouldn’t move to an APARTMENT where there are thousands of people living in a small place. If you want to live in silence, move to the woods or something.
Another thing about this place is that it is located right off of the Sacramento River. I spent many evenings walking my dog along the river and feeling so thankful that I didn’t have to drive far for some beautiful scenery. I also loved the fact that it was walking distance to Chevys on the River. I would often have a couple of drinks with friends and then walk back to my apartment.
Upon moving out of this apartment, there was literally zero hassle with getting my deposit back. They charged for cleaning the carpets (which was expected) and a couple of slices on the kitchen counter that were actually there before we moved in but we didn’t mark on the move-​in inspection sheet because we were young and stupid. In the grand scheme of things, we got way more back than expected. Another small note is that the office staff there was pleasant and always treated us with respect.
The cons of the place were that parking was absolutely ridiculous and we had several minor maintenance issues. And the insulation sucked which meant the air conditioner ran constantly in the summer. But those are all issues that are VERY common regardless of the apartment complex that you live in. I paid $ 1300 for an apartment in Roseville and literally had about 5x as many maintenance issues with a less responsive maintenance team.
Ultimately, this place had a lot of value for the extremely reasonable renting rates. If I were paying to live In luxury apartments and had the same experience — yes, I would have something to complain about. But for $ 800 and a 2 bedroom that is 10 minutes from downtown Sac, I felt very fortunate.

My boyfriend and myself have lived here for 2 years and it’s been nothing but problems.
When we moved in to the apartment in 2012 there was numerous things we had to call maintenance about the first night we were there. Out sliding glass door didn’t lock and the wall on the porch was loose and shook if you leaned against it to look out off the porch. Within weeks of bring here out entire kitchen flooded due to the garbage disposal breaking while we were at work. Don’t even get me started on the fact that I had to call at least 10 times about out refrigerator not getting cold and good going bad. Then to top it all off the mold on the walls in the bathroom is unbelievable and unsanitary even with the fan on. AND THESE ARE JUST A FEW THINGS THAT I REMEMBER!
Over all I would NEVER recommend this apartment to a friend or foe!!!

I spent 2 long years in this complex. My husband and I started off in a one bedroom, one bath for the first year. Highlights:
Close to parking. This made it easy to get things to and from the car, as well as a quick getaway to work or school, etc.
That’s it. So, for the first apartment, the washer had to be replaced twice, the walls had cracks and botched paint, and there were bugs in the cupboards. Stubborn black mold crept up the walls in the bathroom, regardless of the fan. The neighbors, for the most part, were loud and always fighting in the parking lot or with their windows open. Children running around without supervision and the cops made regular visits. The appliances would regularly stop working. Maintenance came over and when I told them about the washer literally breaking apart, he had said «well you should learn how to use it then.» This was the first apartment. Then, we decided to transfer to a 2 bed/​2 bath. When we spent over 24 hours cleaning the old apartment, we expected to some d the deposit back. WE GOT $ 25 dollars back.
When we were shown the apartment we would be moving in to, it had updated appliances and less mistakes in the paint and carpeting. Lo and behold, when moving day came, we were told that we didn’t get that specific apartment, and the one we got had the old appliances, mold already in the bathroom, and gouges in the floors! Legitimate stab marks in the countertop and kitchen floor. The washer was replaced 3 times, and had 2 more visits from maintenance. I don’t even want to finish this review. If you can’t tell, it’s not the place to call home. We moved out this past month and have found pure happiness in the Pocket area instead. If you value where you call home, spend the few extra bucks for something nicer, and safer.

Have lived here for over a year and have had no issues. Maintenance was quick to help out and it had been surprisingly pleasant here. Like anywhere else you cannot pick your neighbors but they are cool too.

So my family has been living here for about 3 months now so I think I can finally write a (somewhat) objective review. So far it has been a typical apartment living experience — dog poop all over, water/​sewer bill much higher than initially expected, terrible parking, etc. Oh, and the biggest negative — the place was disgustingly dirty when we moved in — I don’t think it had been cleaned at all.
However, there is one really positive thing — it’s cheap!!! I searched all over the natomas area for a place to live and this place is at least $ 200 less then anything else we looked at! As this is a temporary arrangement I can deal with all the negatives in order to save the money.

I have lived here nearly three years without incident. Always a gracious office staff that was very helpful with whatever I needed. Then, at somepoint recently they got a new on-​site property manager, Kanoi (sp?). Thanks to her, I have no choice but to find a new place to live.
Back in May (2012) I asked that my AC be looked at because it looked and sounded like it wasn’t working properly. Maintenance came out and replaced a filter. Come June/​July and the 105degree heat (keep in mind I am also 8 months pregnant) I try to use my AC and if I don’t put it down as LOW as it can go, it doesn’t work. So, you can imagine my frustration, especially when my energy bill came and it was nearly triple what it used to be. I go to the office and ask for this situation to be escalated to the manager (Kanoi), along with copies of my bill (which I had made relatively clear, this wasn’t about paying for my bill… I just wanted my AC fixed) to show as an indication that I think there may be a bigger problem with the AC.
TWO WEEKS (of 100 deg + weather and an ever-​growing belly) go by and Kanoi has not only NOT called or acknowledged the issue, but maintenance had not come out either. So I go to the main property manager and let them know of the issue. Kanoi somehow manages to find it in her busy schedule to call me and let me know that 1) «Didn’t you just call a couple of days ago?» (No, actually I called two WEEKS ago)
2) «Maintenance looked at your AC, it’s fine, and we won’t be compensating you for your bill» (My AC is NOT fine, and no one asked for compensation, I just wanted my AC fixed)
Keep in mind: my AC unit is one of the oldest at the property, plants are growing out of it and it appears the back of the AC is held together with ZIP TIES.
Another week (of ridiculous heat and a HOT apartment) or so goes by, and Kanoi calls me again. This time informing me that IF I sign another 12 month lease, only THEN will my AC be replaced with a new, working unit.
She also dubbs this a «compromise»…so basically, I do what they tell me to do (in regards to my lease) and then I Can get a properly working AC? I don’t think so. If it’s bad enough to be replaced if I re-​sign my lease, shouldn’t it be bad enough to replace regardless? Apparently not.
In my OPINION, this has become a crappy place to live with CRAPPY management by Kanoi and she should be ashamed of herself for the «compromise» she came up with. I look forward to getting the HECK out of here the second my lease is up. Keep looking, my friends. Sacramento is a big city and there are many places out there that probably actually CARE about their residents.

This apartment complex was alright when I lived here. Parking was a pain in the ass, especially when they started doing construction. The walls here are very thin. I could usually hear the guy living in the apartment behind me talking on his cellphone, sometimes around 1−2am when I was trying to sleep. Some of the neighbors and/​or their guests would be extremely loud in the parking lot, bumpin their music VERY loud (aka destroying their ear drums) or talking extremely loudly late at night. You would always have your occasional days/​nights of kids playing loudly in the parking lot but then again kids will be kids. The appliances in the apartment were pretty old and out-​dated but they did work, so no real complaints there. The apartment itself was pretty small in comparison with the one I have now and I pay less than I did for this place!
Overall, the apartment is pretty decent with your occasional loud neighbors. The walls are pretty thin so you can hear pretty much any activity taking place in other apartments. The apartments do have washer & dryers, which are always a plus; however, they aren’t that great. This place does offer some pools, a tennis court, and a workout facility which is pretty convenient.