Public Storage

Tammy was GREAT! She was professional and knowledgeable. She was also very patient with me as I had my 2 year old with me. The facility is very clean and well lit. There’s a lot of room between buildings for large trucks etc. We’ve rented with Public Storage before but never at this facility. Highly recommend.

The property is beautiful and clean. They make the units very accessible inside the storage facility with elevators and Dolly’s. The security is great and the units are clean and temperature controlled. Tammy is very kind and easy to work with.

Received fantastic customer service from Deanna and Sharon today. I am glad we left the other storage company and moved our stuff. Excellent prices online and if you pay for the year you can lock in the same great rate. Hoping for the same great service throughout my rental period. Thank you again Deanna and Sharon.

Went in to setup a unit rental. I was in and out fast. Daniel was extremely efficient and helpful. I would definitely recommend this place to anyone looking for a good storage facility!

Absolutely recommend this location if you want patient, responsible, caring staff to help you with your storage needs! Sharon was extremely helpful and the facility was easy to use, clean, always secure and we didn’t have one problem while are belongings were there. I would definitely suggest using this location — the drive up open parking was a breeze and they always had carts available whether i went in the day or night. Can not say enough about the ease and affordability of this site. I will have no hesitation to use them again if need be!

Great staff. Easy to get settled in. Clean. Isaah was a big help with everything. Very friendly. Great price.

Sharon is the greatest!!! She’s so understanding and helpful! Also, I know my belongings are safe and I love that the units are temperature controlled and so clean! I’d recommend this facility to anyone!!! 2 thumbs up!

Great people working there — especially Sharon. She’s been very helpful, gave us a follow up call when we moved in to make sure everything was clean. They found a ring that my son was missing and called us right away to let us know. Thank you very much!

I have visited this location twice and on both occasions I dealt with Sharon. The first time Sharon showed me the two units I was interested in. Because of Sharon’s professionalism, the cleanliness of not only the units but the entire facility, I chose one of the units. Sharon was only too happy to answer my questions. When I came back to set up my account and pay my first month’s rent, it was a bit busy at the facility, but Sharon was able to see to her customers’ needs quickly and to their satisfaction. She set up my account, showed me how to lock and unlock my unit, and finally explained how to access the facility by using the code on the card. What more can I say, Sharon is the best!!!

Great experience with Ashlie and Sharon. Both very friendly. Ashlie was very informative about everything. Storage was very clean. Sharon gave a follow up call on how everything was going. Very friendly and professional.

What a nice facility. It’s clean, secure, conveniently located, the prices aren’t bad, and the customer service is up to part. Sharon and Ashley were so warm and helpful. I would definitely recommend!

I came in simply looking for packing supplies so I could begin the long process of packing. Christina was very helpful in getting me all of the correct box sizes and materials. She was happy and has amazing customer service skills! Its very rare to find that these days. I most certainly didn’t expect to find it there! :)

Went into Public Storage looking for a couple large boxes to ship an item via UPS. Trisha greeted us as we entered the door and offered to help. We were in and out in less then 10 minutes with what we needed. We had just come from Wal Mart across the street and while both places had the boxes we needed Trisha explained the difference in the quality of the cardboard and we felt much better getting these. You do not find customer service this good very much anymore… This is our second experience with this manager… thank you Trisha!

Great Property and very clean! Sharron and Kae in the office are incredible and very organized! This is one of the best storage sites I have done business with!
Keep up the great work!!!

Michelle at public storage was so helpfull!, she is very knowledgeable about the entire process of getting a storage unit. She has great customer service skills. She made a very stressful decesion become a non stress issue! I highly recommend Michelle and public storage as a facility

We’ve rented storage space each year for about 4 – 5 months while working out of the Country. For the past four years, we’ve rented from Expo Self Storage (Exposition & Business 80) for convenience to our home. This year, we happened upon an ad for Public Storage and decided to check it out. We found the Antelope location to have temperature-​controlled units and went to check ‘em out.
Once on site, we were offered a deal we couldn’t refuse. After sleeping on it, we booked online, the rate was locked in, and we took possession immediately. Public Storage offered us insurance on the spot, which was also convenient. Though we needed more coverage, their insurance would suffice until we could put a larger policy in place.
We did have one billing snag that needed the assistance of the regional manager, but he couldn’t have been more helpful. That matter was instantly resolved, and we’re still at Public Storage today.
I don’t hand out referrals too easily, but this Public Storage facility has been grand. Go check ‘em out if you need a place to store your life’s treasures.

I had such a disappointing experience with Public Storage today. When I paid the bill for this month’s rent, there is an increase of $ 5. I had only been with them for barely 5months, and there is already an increase!!! Such a rip-​off! From previous experience with storage companies, increases show up after 6 month, 8, 10 or 12 month’s stay. I did call the customer service but a request for a discount or reprieve was denied. Yes, I will be looking for another place. The clerks here are wonderfuland super friendly, and they keep the premises clean. But I cannot stay here with increases coming up every few months! I understand a new owner or management took over in October.

The women in the office are the best! Customer service is a+. I would highly recommend !

So having recently lost my job, I’ve been forced to make a few compromises to account for the substantial loss in cash flow. One of which was to come to the decison to rent out my house.
In order to accomplish this however, I needed a storage space for all my furniture and other larger items that I could not possibly stuff into my parent’s house. Having explored both the locations, reputation, and afforability of various storage options in the nearby Roseville/​Sacramento area, I finally came to the decision to try this location as it was only about 9 miles away from my house and had a fairly competitive pricing option ($ 92.15 monthly for a 10X15’ storage space).
I arrived at the facility around 9:45am on Sunday and they opened their doors at 10am sharp. The storge space itself is accessable via gate everyday from 6am to 9pm and the office hours are something around the tune of Mon-​Sat 9:30am-6pm and Sun from 10a-​2p.
I had made reservations in advance online but did not realize that what I had reserved was a parking space (bah.not a storage space! GRRR). But Eliz (sp?) was very accomodating and immediately offered an alternative of either a 10X10, a 10X12.5, or a 10X15 space. Not entirely sure which would be the better decision, she immediately offered to show us the storage lots so we could see for ourselves how big they really were.
After taking a look and weighing it against the price, we initially opted for a 10X10 space at $ 74.10 monthly and also rented a 10′ Budget truck at the time to transport all of my furniture in. After loading everything into the truck however, I then realized, much to my dismay, that all the stuff would take a lot more space than I had realized. I quickly called Eliz (?) up and asked if it was possible to swap to the 10X15 space. She was more than accomodating and swapped me over without any additional charges.
I was very impressed by their level of customer service and the facility itself is well lit, spaciously, easily accessible, clean, and has 24hr camera surviellence.
I would definately recommend Public Storage (or at least this location) for anyone looking for a storage solution.