Premium Heating and Air Conditioning, Inc.

They tried to replace a motherboard to our hole air cleaning unit. It never worked and they still charged over $ 400 for a faulty product.
Don’t use their service!

This company saved us so much money by them being so honest. I called another company that came out at night and they ended up quoting me almost $ 3,000. Premium Heating & Air Conditioning, came out as I wanted a second opinion. They were able to fix it for $ 459. The other company was trying to get us to replace things that weren’t broken! Call them next time you need great service!

So happy we called. The owner (must be Mike) came through early the same day! Basic tune-​up, reasonable cost. Very honest! So happy, we are cold now!

Our HVAC went out right after I installed a new thermostat. Mike came out and after a quick review, turns out it was the capacitor and not my install. Mike was fast, friendly and knowledgeable. Premium will be my go to for HVAC needs from now on!

Called Premium Heating and Air this morning at 7am. My furnace was not working and
it was very cold in the house. Mike arrived around 9:30am. He checked my thermostat
and informed me it was okay. Then we went upstairs to my attic. Mike noticed there
was heat coming from the furnace but the blower wasn’t working. Mike did some test
and discovered that the blower to the furnace was unplugged. Mike got it working
in no time. I would like to say that Mik e is honest and trustworthy. He could have told me anything and I would have believed him. However, Mike only charged me for
the service call. I will definitely use Premium for my heating and air again. If Mike
is indicative of how the owners are… its a no brainer. Touché” to Mike.

Called back the same day I left a message (a holiday at that). Came right on time and found the problem– got the part for nothing as he also found it was till under warrenty. Very professional service. We will keep him on file!

Mike showed up very quickly after we called this morning with an inoperative heat pump at our home. He diagnosed it and had it fixed (new capacitor) within an hour. He was very friendly and explained exactly what was wrong and the repair he performed. The new part he installed has a much better warranty than the old part. Very satisfied with this service call today.

After 10+ years of complaining about the loud fan on my air handler and multiple visits by various other companies, Mike figured out it was set to the wrong tonnage and I can finally run my unit without it sounding like I’m standing next to a 747. OH and it’s warm too. THANK YOU!

My heat went out, i called Premium and they came out the next day. I just knew it was gonna cost me big bucks. I cant remember what his name was (i feel bad) but he had to get up on my roof to look at the unit and it had just started raining. After about 10 mins he came down and said he had rigged it to work but it needed a part. He said the cost for the call to come out, part and labor, $ 210. I was pleasently surprised and very comfortable with the cost. I have a 2 yr old son and i didnt wanna go another cold night without heat.
Within 2 hours they called me and said they had the part and were on their way to put it on.
I would and did refer them to my best friend.

Contacted Premium based on the Unilocal reviews. Needed a routine service tune up on a heating and ac unit on a home I had just purchased and was remodeling. I had never dealt with anything, but new construction so this was a first for me. I knew my system was old, but after having a full certified home inspection, I was ensured that it had plenty of life left on it.
After spending $ 300.00 plus dollars to have my unit serviced in an effort to ensure that it would work great for the pending summer and winter, I thought I was set. Now in fairness, we had an electrical panel issue which caused the tech to be unable to complete the ac checking portion of the inspection. So he completed all the tuning and agreed to send the owner back for the final check once the switch in the panel was replaced the following week. The owner came back at no additional charge to complete the ac inspection once the panel error was fixed. Once the panel was fixed, all was well and the ac pumped cold air all summer. Just as I expected for the over 300.00 spent in «tune up costs.»
Fast forward to the first epic cold day of winter. I turn the heat on and nothing happens. I struggle thru the house being 56 degrees and survive until another company could arrive in the morning. I dare not call back to the company that already took me for over 300.00 for a heating and ac tune up that what was now not working.
Sierra Heating and Air came right out, confirmed that the heating element was never serviced. Did a quick fix to get the flame going and adjust things to perfection. Confirmed that I had a partially new unit in some of the components and encouraged me to get as much life out of the unit as possible. Furthermore, their service was so great, they are giving me a bid this week so I can take advantage of replacing the unit before prices change at the first of the year. And as the icing on the cake, after the tech asked what I paid for the prior tune up, HE REFUSED to charge me for the visit. His 20min tweak was free of charge. Fantastic customer service.
Premium was well meaning, but missed the mark on price and efficiency. In this instance I needed them to be more thorough. Or to have told me from the moment they found the electrical issue, that I should reschedule. They didn’t do that and in the end it cost me much more with them than it should have. For that I am disappointed.

I can not say enough about Bob Jeffery. He is knows is stuff. My unit had been a mystery to two different company. I was told it was old and needed replaced by one. The other company said it could be a bad compressor. The replacement cost ran from $ 600 for compressor to $ 5,000 for a new unit. Bob spent 30 minutes and fixed it. He said the unit had a safety part that was defective. It was a flaw in the design. It was not need as the thermostat did the same thing. The company that designed it has since changed the design. He by passed it and save me so much money. You will not be sorry if you call Bob and his team. They are not in the business of ripping people off.

Excellent service. Mike repaired our a/​c ducts with a one hour labor charge. Other Sac companies gave us repair estimates in the thousands and thousands of dollars. Mike is honest, hard working and Premium will be the only a/​c company we call in the future.

I discovered some soggy carpet next to the closet to the AC unit and thought, «good morning». After some calls, the folks at Premium were great! Erik and I scheduled a time to meet and he was a few minutes early. He clearly explained what was going on and what he had to do to fix the problem. 5 stars for Erik!

Great service on my AC that went out. Ended up being a minor issue, but they called me back after hours and responded promptly. They installed our system 6 years ago. I very much appreciate prompt customer service. Thanks folks

Mike was fantastic! He arrived within 2 hours of my call. He was fast and efficient in fixing the problem with my heater and advising me on my HEPA filtration system. He provided me with filter part ID’s, which is very helpful so I don’t have to climb up in the attic. He offered to order them for me if I needed, but was not pushy in any way. He was extremely knowledgeable and the price to fix my heater was very affordable. I will definitely use them again if I require any type of HVAC service.

These guys did an amazing job moving our noisy AC units to the other side of our house including new ductwork and tuning up our whole system. Now we can use pool without loud loud AC noise! Took them 2 days because of how complicated our house is (custom by previous owner who did a lot of weird stuff). Highly recommended!

In the second day of this current, HORRIBLE heat wave in Sac, our AC went out at 2:45 pm and it was already 103. What the heck was I supposed to do??? I went on Unilocal and found this guy. I swear to all that’s holy, he actually called me back in ten minutes and was here in 15. He fixed it in 20 minutes and it worked perfectly. I feel like I won the lotto.

Honest, fast, reliable, Mike did a great job, explained the issue clearly. Fair price. I highly recommended Premium Hearing and Air!

Very polite and professional! I know nothing about AC and when our tenants called to say it wasnt working right I was a bit apprehensive about calling a place I wasn’t familiar with. I had a very pleasant experience as they came out, got it checked out and fixed it In no time! The price was totally reasonable and I was able to pay over the phone.
Hopefully I won’t ever need to call them again :), but if the heating or AC ever gives our tenants trouble again, I will be sure to give them a call!

My renters told me the heater was making a funny sound. Oh no, I thought. So, I started looking around for a HVAC person. Called some friends, asked for recommendations and other than the big local companies (who I find impersonal and may not be as invested in doing a good job), I called Bob.
As a smart woman, I am always weary of asking for repair work to be done thinking that I will get duped out of money for people perceiving me as not as knowledgeable. This was not the case. Professional, courteous, honest and helpful. Bob helped me out with my heater at my rental, answered every question and did a great job.
Bob also was honest with me about possibly scheduling the repair at a time when the warehouse where he may need to get a part may be closed. I appreciated that, and scheduled a different time to not have to make him come out to my house twice.
He did a great job with the repair, and after my researching several companies on the internet for HVAC work including other sites besides Unilocal,I’m happy to have chosen Premium Heating and Air, and would call on them again if needed in the future. And, I will recommend him to friends beyond just Unilocal.
Thanks, Bob!