PetSmart

Have been here several times the past few years… primarily to get the prescription food for my cat (cheaper than purchasing it at the vet office).
— lots of parking available
— easy to find this store
— check for deals/​sales to get better prices
(my go to place is Pet Club in Elk Grove for best deals on cat litter, toys, treats, etc. and other cat foods)
— staff available to help and courteous, on my recent visit I had three folks ask if I was finding everything OK.
— haven’t used the vet services
— haven’t tried the doggie grooming services, but it’s always busy and if i had a dog, i might give it a try since the folks I see leaving with their leashed babies seem very pleased.
— they have pretty much everything for your pet here
— only down side is that the prices can sometimes be on the high side. But, they always have sales going on for various products, the trick is to be there when the item you need is on sale. They do have their PETPERKS program where you’ll get coupons emailed to you every so often.
Am a regular shopper here and will continue to be —
Oh, did I mention you can bring your leashed dog in? As for Cats, haven’t see anyone bring their cat in… but cats have staff to do their shopping for them, right?

Love coming here watching my dog get a haircut although I have to say the stuff here is very expensive I only Come so they give her a haircut but not to buy here

If I could give the grooming department no stars, I would. Took my puppy here to get groomed, I specifically told the lady not to shave his body hair, come back two hrs later to find my puppy completely shaved of his hair! Poor guy was shivering when I got there and clearly frightened. When questioning the woman she claimed that she couldn’t brush some tangles out, I brush my puppies hair every day so clearly she either found some that she didn’t feel like brushing out or she was lying. The workers seem to not want to do the heavy lifting so maybe shaving him would just be easier and quicker smh. Regardless she should have called me in and showed me before shaving him completely. There was also skin taken off his nose, clearly they are not very careful when dealing with animals. Also on my way out she told me my puppy had «issues» I was appalled. When we called to complain the assistant manager was of no help and very defensive and rude. We decided to then call corporate. It is not okay to do something an owner clearly tells them not too and then behave in this way. My poor puppy is traumatized since he got home. Also every time Ive been there Ive asked for the puppy package which is around 17 $ on their website, every time got charged for little add ons that come to find a few visits later those «add ons» are already included in the package. So they try to charge you more maybe to pocket some extra money as a tip, I will not be bring my little boy back here to get groomed and I would warn others to be cautious when dealing with their grooming department.

Took my dog here for a bath. It took over two hours and when I picked him up he was still wet. I realize he’s a lab and they take a while to dry but the whole reason of having someone else bathe him was so that I didn’t have to enjoy the wet dog smell. Not really worth the money if you have to bring your dog home and dry him yourself. It also irked me that they wrote the wrong name on his «report card.» I’m a stickler for details and if you aren’t keeping your dogs straight it worries me what else you aren’t paying attention to.

The staff here are pretty helpful. I mostly go for crickets for my bearded dragon. Have found a few other things I needed for a decent price.
I usually get my cat food here because they always have it in stock and it’s on sale with the pet perks program a lot.
I don’t usually get litter here as they tend to have a better deal at costco but in a pinch they always have my brand in stock.
I like this location over some over the others in the area. It has a huge parking lot comparatively and isn’t ever really super busy that I’ve seen. Some of the other locations seem to be less staffed than this one. I haven’t had any trouble finding help if I needed it.

Love this store and its staff I’ve been coming her for over a year and always receive the best care. New to writing reviews but love this store so much I couldn’t not share my thoughts!

I took my maltese in today (03/​18/​2015 @ 7:00pm)for nails and ear cleaning. The guy told me that the puppy is to young for ear plucking… my puppy is 11weeks and 5 days… To myself. LIKE HELLO, that was the reason why i paid for the service because i had long nails and was not able to get into the tight areas… i came home and research if there was an age range to start plucking the hair. I had also contacted a different petsmart to confirmed if there was an age range for ear plucking for maltese… and forsure… that guy was either lazy or don’t know what he’s doing… he also tried to charge me more for the service… i guess at 4 months. you pay a different price… lucky i had called in advance to make sure i was able to bring him there. and also, i had proof of my shot record. and he still was saying that he was 4months!!! The groomer cannot do the math!!! Never going there again.

Now since his trainer now longer works here… Dr. Francis is the only person worthy of the two stars. I’d give them one, but she’s amazing and deserves two.

This is a great Petsmart location, I have been coming here for years. Large store, easy parking, great selection and a friendly staff. I use their pet grooming for my two dogs as well. Gabe typically works on my dogs and he is always great with them even though one will sometimes put up a fight trimming her nails. Thanks for the great customer service here, especially Gabe!

Dog Grooming is not that great.
I took my dog there to be bathed. Did not do a good job on her nails as three were still real long and she did not smell like she had a bath. People are nice but for basic dog grooming save your money. I can do a better job at a place that allows me to wash her for a fraction of the cost. Sorry but I will not be recommending this place at the local dog park.

I am a regular shopper here and have always had a pleasurable experience. The groomers do a good job. (I recommend Jennifer.) I also took an obedience class with my puppy that was beneficial. (I recommend the teacher, Michael.) The staff is always very friendly and helpful and they genuinely show their love of animals every time I go. Anything I’ve ever needed for my cat and dog, I have found here.

PetSmart has everything I need for my pets, it’s well organized so my products are easy to find, and it’s never very crowded so the store is quick to get in and out of. The staff is generally knowledgeable and available to help when I’ve needed them. Plus every Halloween/​winter they kill me with all the adorable pet clothes and costumes! If I was the kind of person to dress up my pets I’d be all over those Marvel superhero outfits ;)
Take advantage of their free rewards program for easy savings when you shop.

Always clean, occasionally I’ll bring my dog with me. A little pricey on the toys but she’s worth it.
They have puppy classes here a lot which is cute to see, and a lot of times there are cats to adopt in the windows.
They carry a large assortment of dog food and pet supplies. A one stop shop.

Yesterday my wife called this store and scheduled to have both of our dogs groomed his free on while we flea bomb the house. When I arrived with the dogs I had to cool my heels for a bit and wait for «my» groomer. She took my information — asking several different times for items like phone number to be repeated — and finally asked of I had brought proof of the dogs’ rabies vaccines. As nobody has told my wife this was necessary — and I have NEVER been asked for this by any groomer before — I did not have them. Making a long story short I had the manager brought over and let him know that I was getting irritated at something that was their fault and fouling up my Sunday schedule. He left to speak to his general manager to get an ok to go ahead and groom the dogs. At this point I kneeled down to comfort my dogs and pet them and I hear from the groomers area «I think he’s lying. Those dogs do t have vaccinations and he’s just lying to us». I looked up at the last of his to observe a fat blond girl (whose name I later learned to be Jennifer) saying this. The customer in front of me turned to me and said «you know she is talking about you?» I very loudly said «yes, and we are through here and with this store!»
I took my dogs, walked out to the manager and told him what had just happened and that I would never return to this store.
The part get so not know is that I was just up there yesterday to spend over a hundred dollars on food, outfits and treats for our dogs and that we do that on a regular basis. That stupid remark (and I highly doubt that I am the only person she has ever done that to) cost her employer over a thousand dollars a year in our business and the business of anybody that I have a glance to tell the story to.
I would choose ZERO stars if I could.

I come here usually for grooming… just don’t. I feel like I drop, my dog off for 2+ hours for a bath and I get back a freaked out dog, that doesn’t seem any cleaner. A bath is 19 $ for my pug. Includes brushing, bath, ear cleaning and nail trim. She smells like corn chips still, she doesn’t feel soft and clean, ears still dirty, nails don’t seem trimmed. What did I just pay for? Babysitter for 2+ hours? They over book themselves I think. Its always too busy.

Jennifer works in the grooming salon and she is great! Confident in her job gives you good advice on what would look good or work well for your pet. I really appreciated this because most of the time when I go in the groomers ask me what I want, they don’t give recommendations or options. I need your help to make my pets look fabulous and your the professional, help me out! Jennifer did just that!!! Thank you for making my little doggies look wonderful!!!

Good Petsmart location almost exactly like the locations in Citrus Heights and Roseville.
I like this location because there is plenty of parking and it’s never busy. Located right next to Smart n Final in a slower shopping center.
Inside you will find everything else that every other Petsmart carries for cats, dogs, fish and small critters. The employees are helpful, but you will probably only talk to the cashiers because there isn’t really anyone working on the floor. But it’s a slow store, so I get it.
They recently remodeled my cats favorite food section– Iams (Orange Can, Wet Food w/​Filets) so that they now carry more flavors and sizes. Yay!
I would recommend this location if in the area, solid store with friendly employees and usually in stock with what I’m looking for.

This review is for the grooming center! Everyone I’ve met in there so far is very friendly. I was always skeptical about going to a major business for grooming but my dog just needed a bath and brush, and nail/​ear trimming so I gave it a shot. The young gentleman who took care of my dog was very nice and seemed genuine. There was some miscommunication in the beginning but I made sure I was clear about what I wanted since I previously had a terrible experience at Animal Den Grooming. Anyway. When you go to pick up your dog they hand you a receipt of everything totaled up as well as a little booklet of a checklist for your dogs visit, and a report card of how they did, so cute! I was very happy coming here and I may give them a chance when my dog needs a haircut next time!

DeSkunking dog from hell…
The end…
^^^ These words were my check in commentary as I checked into this location for the very first time after a move here back in early June of this year… June 7^th it was and will forever be etched into my brains memory… As pure and utter exhaustion had more than set in s/​p the move sent straight from the bowels of hell AND to make matters even more of a challenge:
I was all freshly scrubbed, lotioned and scented up and ready for bed and headed outside with the pack of 4 for one last ‘potty’ session before tucking them all into bed for the evening… Well that beautifulness was blown all to hell and back in less than 2 minutes as…
Sugar, one of our beloved hairy beasts, in an attempt to protect the family consisting of many creatures and two humans who occupy it, went toe-​to-​toe or more accurately snout to skunk ass in our back yard around midnight that evening…
On a sideline, I now have an entirely new found respect for skunks… Their spray alone which was created by mother nature who I suspect concocted that putrid and sensory numbing recipe one evening while sitting around a camp fire in the wilderness kicking it with all the other wildlife creatures who inhabited it and lost a game of rock paper scissors with a skunk; with the skunk winning its wager of yielding and possessing the MOST vile of odors known to mankind, whose ability to render all living creatures who dare to cross one wishing they had chosen death instead…
MENTAL NOTE TO SELF:
Product created and sold called: Skunk Off + Last bottle on shelf = We’re totally screwed
You immediately realize that skunks are a serious inhabitor of a CITY when you enter a pet store and immediately begin to tell a store associate that your dog got spraaaa… YEP didn’t even get to finish the sentence when the awesome PetSmart associate finished my sentence for me with the word «skunk» and then said oh yes, you need Skunk Off and led me to the aisle where there was just ONE BOTTLE LEFT! Connecting the dots to what I would now realize after living in Sac for going on 4 months now is that skunks rule this town… Only they do…
Sugar didn’t just get ‘sprayed’ she battled this thing grabbing it and rolling it releasing it shaking her head and going back for more… Of course ignoring my commands to cease and desist she would finally wave the white flag when she could take no more and came running back to me with her eyes damn near swollen shut, coughing and sneezing… AFTER I made an immediate benadryl crushed dose and smeared it up in her cheeks, and gums for super fast absorption I would realize my lil baby had swallowed and inhaled more skunk juice than I realized was humanly possible. The nightmare of bathing outside for she and I began. AND I didn’t have the Skunk Off soap yet so it was brutal…
WHOMEVER CREATED this Skunk Off shit is a GENIUS!!! And I’m sure has more than retired on the proceeds of it since to date its the ONLY thing that has at least neutralized the juice from hell that still lingers on her nearly 3 months later but at least its barely noticeable… Unless she gets wet… uuhhhhh…
AND for the record the final score was: DOG: 0 SKUNK: 5 and YES 5 as the mother and 4 babies were back in our yard the very next night frolicking around…(grits teeth)…
We also purchase from this PetSmart our dog food as no one else seems to carry it around here that we have found yet, our kitty cat snacks, catnip and several other pet supplies AND I love their frequent shopper card that consistently gives me discounts on many of our purchases.
This store is clean, organized and so far always has in stock what we want and need…
~ The End ;)~

I was in the area & figured I’d wander around in here because I was bored. They had the usual good selection of toys for dogs of all sizes & some stuff was even on sale! SCORE!
The employees were really nice & super friendly. I wish I could’ve brought my dog in to shop with me, she’d love it here!