O’Reilly Auto Parts

I bought alternator a month ago from the pick and pull and today I had problems with my truck again and a friend said to take it to cragen so they can test it. So I when they were nice and took it to the back and test it. But they were making comments like about the pice of shit that I just bought from pick and pull and they said that it dint pass so I when to auto zone and they test it in front of me and it pass so tanks guys.

It’s nice to have an auto parts store conveniently located and on hand when you need one. This one is close to my house and I find myself stopping here from time to time. Joe K. and I know very little about the workings of a motor vehicle, but when we need to pick up a car necessity, we can swing by and almost always find what we need all ready in stock.
I may not have experienced the bad service that the majority of Unilocal reviewers went through, but at least I can get oil, antifreeze, wind shield wiper blades and most recently a new car battery all in one location. The employees have been ready to help and capable of looking information up for what my car requires. If they don’t have a particular item on the premises, they will call other stores or offer to order it. It’s not red carpet service like you would expect from a nice restaurant, just polite and helpful service one would expect to get at an auto parts store.
I will most likely keep patronizing here for as long as my car keeps running!

I come to get a part for my car and no one knows what I’m talking about, there was five people there, not a single one had a clue what they were doing, If I can give zero stars I would.

So i was driving for the past 3 days with my brakes squeeling begging me to change
first i didnt know what it was it just sounded like metal scraping metal .I knew i had to change it asap when the sound became unbearable. I looked it up and it sAid its an indicator that my brake pads needed a changing so i looked up an oreily store and omg they close at 10pm! Thats very convenient. I called in and told them to hold my parts for me my front and back pair of top of the line brakepads cost me 105 $ plus $ 5 off for being a oreiley member. The cashier was very helpful this place is A-​okay in my book

Marlin the manager is very rude and unhelpful.
First, he did not want to return items that I clearly had a receipt for. And the other items I was returning were purchased with a debit card. And he said he could not do cash back. Which is untrue. He CAN, he’s just very rude and unhelpful. I will not be returning to this store, even if it’s a last resort. I will not. Great job marlin, you’re losing customers.

I haven’t had any problems here. customer service has been good. there’s a lot of parts on hand. haven’t had any issues with out of stock. ask them to check the battery they checked that and everything else.

This place is awesome, I like that they don’t push their house brand on you. The customer service was really good they don’t just try to rush you in and out.

Bought a fuel cleaner system cause I saw a buy one get one…
Also purchased the usually oil and oil filter. When I got home, I started working on my car… When I realize that something was leaking. It was one of the techron fuel cleaners spilling out. It had the silver wrapper on top of it with the cap closed. I called to see what they could do about it. DANIEL told me that I would have to wait until tomorrow. To speak to the manager, I told him can I returned it since it’s not open. He said no I would still have to wait. I was furious, and told him I go to school out of town. He still wouldn’t help. Go to the Elk Grove location. This place it’s bootsy…

Walk to O’Reilly auto with my backpack. Cuz I didn’t want any bag. Walked in they said hi. I said hi back, next thing I know I was kinda of like being followed by the employee like I was gonna steal something. You know how they act like, like they are working but in reality they are watching you. There are other customer in the store, but they were mainly forcing on me. «Till next time my Unilocal buddy, till next time»