This Restaurant is very bad. Bad customer service. They don’t honor some of their coupon. They advertising serving breakfast all day. But i ordered egg white sandwich in the afternoon, employee said: They don’t serve this item. Dining room very dirty some time. Foods are late most of the time. Not much good things about this location Mcdonald.
Loren L.
Tu valoración: 1 San Diego, CA
I have been to this particular McDonald’s at least 10 times. I have never once had my order right. I take that back, I did once. They made me park out front, waited an extra 15 minutes, and then they asked me to provide a receipt because they lost my order. At least the person asked nicely and was very apologetic and I’m not the type to lash out. I live 5 minutes away and it would be nice to have my order right. I’m finding myself purchasing food next door at the gas station because I want to be able to eat what I paid for. So here are my pros and cons. Bad 1. Doesn’t matter how many hash browns you order, they will only give you one. 2. If there are more than 3 cars in the drive thru, they are going to make one of you park out front and wait at least 10 minutes. Doesn’t matter if you ordered 2 items or 10. 3. The drive thru is sloooow. Good 1. Some of the employees like to talk about their personal problems and other life events amongst each other — it’s somewhat entertaining. 2. Food is fresh. Tips: 1. You’re better off ordering inside. The wait time is sometimes faster. 2. For some reason, the left drive-thru lane is faster. 3. Ask for extra napkins-they usually only give you 1 or 2. And now I feel weird writing a review for McDonalds. BUT I HADTO. The service is HORRIBLE. It’s so obvious that the employees hate their job.
Diane L.
Tu valoración: 5 Rio Linda, CA
The ice cream here is AMAZING like wow.
Kristen S.
Tu valoración: 3 Sacramento, CA
I like how it says Explore the Menu and under it says«Cheeseburger». Really now? That’s the kinda junk they sell at these M chain restaurant thingies? It’s McDonalds. What do you want. They sell normal McDonalds items here and the service is alright but their double drive in sucks because the other person always thinks they have the right of way. Listen, when I’m in line, I have the right of way. So, get out of MY way, and stop honking. Can’t beat their dollar menu. Ironically the salads are the priciest thing on the menu. Get it. It’s ironic because we are supposed to encourage healthy eating in America. You’re damn right I’m gonna abuse the definition of the word irony.
Richard R.
Tu valoración: 5 Sacramento, CA
For the first time, I received hot food with fast service at this location. This place is so much better than that Gerber Rd. location… I received hot fresh fries, hot chicken nuggets, two nicely steamed filet o fish, and a hot Mc chicken… Thank You!!!
Gabriel C.
Tu valoración: 5 Sacramento, CA
Great customer service and super friendly! Ordered my meal and the food was consistent as usual.
Michele G.
Tu valoración: 2 Sacramento, CA
Came for those chicken nuggets for my granddaughter, she eats these things like everyday. Literally! I always stop at this McDonalds because it’s on my way home. This place is always busy. The drive thru is crazy busy like always. The good thing is it moves pretty fast. This McDonalds is nice and clean, but sometimes I think that they take too long to come and clean the tables. And it could be that they are so busy. For some reason I believe that this McDonalds is a little more expensive than the others. Spent a lil over $ 25. bucks today and that to me seems like a lot for McDonalds. Fast food has gotten so expensive now. I’ll tell you, you must check your order before leaving because there has been a couple of times I got home and my order would be wrong. So I make sure I do that now and I haven’t had any issues. I think most of the time I go thru the drive thru because there’s not a lot of parking and they are always pretty packed. And the main issue I have is they always run out of the apple pies, which are the bomb. I usually try to get them when we order, but they can’t keep up with the demand. Not a fan, but its on the way home. So there…
James K.
Tu valoración: 1 Davis, CA
What can I say that hasn’t already been said. Food here is pretty standard for a McDonald’s, well except that one time when I got a moldy McMuffin here. Everyone I tell this too is impressed that something at mcdonalds molded, but I was just sad, especially with the way they just shrugged it off after I brought it to their attention. On two separate occasions I have received a damn ham and egg McMuffin instead of a sausage. Who orders a ham McMuffin anyway? I go here just because it is super close to where I live, and I secretly hate myself and love the agony they put me through. Oh, and there was that one time we ate inside and there was a condom on the floor, luckily it was still in the wrapper. Guess some guy thought he was going to get lucky, but just got mcdonalds instead.
Melissa S.
Tu valoración: 3 Sacramento, CA
A good place for a late night snack after going to Home Depot. I’ve gone a couple of time and it seems like there is always a long line. It moves fast, but it’s overwhelming. Late at night is not a good time to get sweet tea as they may be out. Sadly they were out when I went and I love that stuff and was hoping for some. There is nothing special good or bad about this place. It’s just your typical McDonalds.
Malign V.
Tu valoración: 1 Sacramento, CA
I worked here for 3 – 5 months and quit after I saw how horrible the night shift manager is behind the scene. In one situation a customer was upset about his order at the drive-thru window & dropped the bag of food while handing it back. The night shift manager got upset and wrapped his food back neatly, not replacing the food that touched the ground & handed it back to him. I was appalled. I quit shortly after… among other events that took place.(Be wary of the young white female manager who works late night… she should be fired by now) This is one of the worst McDonald restaurants I’ve ever been to, also. Given I live in the area I came back as a customer for convenience sake(only in the mornings), but the customer service is so bad that I have stopped going here altogether. This place is just horrible.
Patricia Z.
Tu valoración: 1 Sacramento, CA
Really bad service. We got to the drive-thru at 8:25am and got our food at 8:45am. So from the drive-thru they sent us to the number three lane to wait for our food. They already had people parked on the first and second lane also waiting for their food. They left and more people came waiting. They also left and we were still waiting until I ask one of their staff about our food. She apologized and came later asking for my receipt. Apparently they had lost mine. Later she came and forgot two of our drinks. She came back again with only one drink and had to go back to get the other one. Definitely they need to change their management if they want people to keep coming. I will personally not come again, nor refer people here.
J S.
Tu valoración: 1 Rio Vista, CA
The double order drive there is convenient but their prices seem more expensive than other McDonald’s. The watered down orange juice, however, is *completely* inexcusable.
Luis B.
Tu valoración: 1 Lodi, CA
I would give ZERO stars if I could, usually a good drive thru experience but tonight we came by for a cone and nobody seemed to care about us, we were trying to get their attention through the intercom and after about 2 – 3 minutes and having the other side allow 5 cars to order we told them to f*ck off and they magically answered and couldn’t get a cone order right, apparently two cones sounded like a large coke… what a joke. I guess that’s what happens when you hire people just to fill shifts.
Joe W.
Tu valoración: 1 Sacramento, CA
This place is a joke open til 2 am my ass false advertisement side clearly on the drive though window 5−2am not even 130 they are close
Sara T.
Tu valoración: 2 San Jose, CA
Not the best McDonald’s. I come here cause it’s close to my house, but sometimes I wish I drove further to a different McDonald’s or just to Burger King. I usually go through drive thru and it’s always sooo slow. I mean they have two drive thru order lanes, so I would think it would be fast, but nope! Either the people in front of me are undecisive and slow at ordering or the workers here are slow –___-! I just think the workers here are slow cause I been here mornings, afternoons, and late night and it takes forever every time. Maybe I should try going inside to order, but nah I’m lazy !
Rob M.
Tu valoración: 5 Tracy, CA
What can I say? This McDonald’s has to be the best ever that I’ve visited. I ordered a 2 cheeseburgers combo meal. My order came up quickly, as I was filling up my drink. The cheese on my burger was actually melted! I was amazed. The fries were warm and seemed fresh as did the cheeseburgers. This location is legit. Keep up the good work store #13352!
Vince L.
Tu valoración: 1 Sacramento, CA
Came in at 3:00. Restaurant was about 1⁄3 full and we could not find a clean table to sit.
Quin N.
Tu valoración: 1 Sacramento, CA
This was a long wait. After repeating my order several times to the lady(drive through she seemed so lost) i asked for ranch dressing 3 times and still got barbecue. After 10 minutes of trying to simply order 20 piece meal of chicken nuggets she was replaced with another man. Then they asked me «what would you like to drink?» 4 times. I continuously said milk.
Christopher W.
Tu valoración: 1 Sacramento, CA
It was a long wait. I repeated my order five times and the still got it wrong. Vanilla Iced coffee that’s it. Not chocolate mocha! Grrrrrr
Sherri P.
Tu valoración: 3 Sacramento, CA
Inside service is generally better. Though they’re only open Til 9pm inside. Service varies on drive thru depending on who’s there and how busy it is. I’ve had more instances of orders that have something missing going through the drive thru here than inside. If you call them to let them know about it, they’re good at replacing whatever it is they forgot or messed up.