Lofings Lighting

We ordered some incredible lamps through these people here at Lofings Lighting.
They are very professional and know their stuff. Without a doubt I will be back if I need lights here.
We recently picked up our bedroom lamps in perfect shape. The employee there was willing to open the box for us to see but I was convinced they already checked the lamps and felt that wasn’t necessary. He rolled them out for us to place them in our car which was parked on the street and was monitored by the parking meter. That’s a bit of inconvenience but necessary as parking on J Street can be very busy trafficwise.
When we got home, my HB hung the lamps and they just looked stunning! The only imperfect detail were the light bulbs that were too big for the lamps. Luckily my HB had extra smaller ones that fit so those bulbs can be used for other lights that we already have in the house. That’s the reason for the one star deduction.
Come shopping here if you need lights and/​or lamps. They do have a website online; that’s where I found the lamps of my choosing!

We have been going to Lofings for a number of years. Until recently it was only to purchase lighting products. The last few years we have been taking advantage of their extensive knowledge in lighting design and the most appropriate options. We have found them to be exceptional. The staff spend sufficient time with each customer to determine your needs and provide you with options. I really appreciate that I never feel like I am being «sold» a product or solution just for their benefit. Recently we purchased new lamps and a chandelier. With their help we were able to find a company they made high quality products at an affordable price point. Most importantly we received excellent customer service. For that reason we choose to support a local business instead of going to a big box store or buying on line.

Purchased a few fixtures from them and were happy with the service and the product.

My wife and I are remodeling our home and the contractor that we use has suggested LL for our lighting needs. Our first visit was to rewire some European globe pendants that we purchased. They did an amazing job. It’s clear that they can handle complicated, intricate wiring issues no matter what the need. The gentleman that helped us was Stuart. Stuart, though young man probably in his early 20s was extremely knowledgeable about the industry and whatever we asked him… had he had the right answer.

I’ve been to Lofings a few times and found the customer service to be outstanding. Stewart has helped me a couple of times and has exceeded my expectations each time. Wendy has also helped my husband, and we both could not be happier with the service at this store. Additionally, their selection is top notch quality and unique. In fact, some of the pendants could be defined as artwork.

Don’t waste your time like they wasted ours! We spent over 3 hours reviewing our house plans and lighting preferences with this place only to have them tell us that if they couldn’t work directly with our builder they would not work with us. Are you kidding me!#@! They turned away a $ 10,000+ sale because she insisted on working directly with the builder? How shady is that? Steer clear of this place!

Great selection. Awful customer service. Stuart should NOT under any circumstances be allowed to have direct contact with customers — over the phone or in person. His demeanor is condescending and downright nasty. I think he needs to be reminded that the reason why he is employed is because customers come in to purchase products from Lofings.
The most recent encounter with Stuart occured last week when I brought in a broken part that needed replacement. He is quite dismissive in his manner of speaking, not allowing you, the customer to explain your needs. I am not a confrontational person by nature, but he put me on the defensive. I needed to get some more information about part numbers before he could assist me further and asked that he keep the part (so that it could save me another trip to their store) and he refused because he said «they might lose it». I was extremely annoyed by his behavior up to this point and decided just to bypass him as I asked another employee to please hold onto the part until I could get them more information. Joan was more than happy to hold onto the part for me, took down my information and told me she would take care of it. Joan has had to come in and save the day for Stuart before.
To my suprise Stuart’s behavior now diminished into downright childish behavior where he loudly and sarcastically replied «Oh, wow!’ to my request for Joan to further assist me. I continued to ignore him and he repeated no less than 5 times «Oh, wow!’ as he slowly walked away from the counter and back to his desk. Joan winked at me and again repeated that she would «take care of it for me» as I stood there wide eyed with disbelief at Stuarts antics. I walked away from the counter and one last time Stuart yelled «Oh, wow!» I couldn’t ignore him any further and turned around and said «Stuart. I don’t need to hear another comment from you, your behavior is beyond unprofessional.» He replied «I wasn’t even talking to you, I was talking to Joan.» I just turned around, shook my head and muttered «unbelievable’ as I walked out the door.
Lofings, After 3 generations of doing business with your company I and my husband can and will no longer patronize your store. Let us know when Stuart is no longer employed and we’ll be happy to come back.

I forgot to ask for his name but his service was awesome. He tried to look for the right lighing that I wanted and brought me the catalogs. I appreciated his service and so here I am to give the store a positive review! :)

I have been to Lofings Lighting quite a few times over the years and have always been treated exceptionally. They always do everything they can to help me out and generally I have left with what I came for. The staff seems quite knowledgeable and has been able to help come up with solution for some pretty tough problems over the years. Today was no exception.
A good friend of mine had a couple of old light shades that he wanted made into pendant lights and he wanted to turn a swag light into a ceiling fixture. The staff at Lofings was outstanding as usual and had me on my way in minutes with everything I needed to complete my projects.

I have been in to Lofings a few times, the staff is always cordial. It certainly isn’t as glamorous as some of the other lighting stores in town, but when I am looking for instant gratification on an odd part, they always seem to pull through for me.

After forwarding a link to my Unilocal review, the store owner sent me a message with his apologies and an assurance that he will work with his store employees to improve customer service. My reply indicated I would stop by his store in the near future and try again. Other store owners have made the same promises and their staffs have not met the challenge. Lofings has been in business for decades and I hope my experience will be more positive the next time I visit the store. Good or bad, I’ll post a narrative of my experience here. That said, I’m glad Mr. Lofing contacted me — that’s a good sign.

I had long admired the gleaming lights in the windows at Lofings as I went about after dark on J Street but never ventured inside. One night, before Christmas, I saw the perfect gift for a musician friend of mine in the Lofing’s window. I mean to tell you, I stopped dead in my tracks when I spotted this softly glowing, amber colored guitar lamp. It looks a lot prettier than I am describing it. All these years I assumed Lofings was the home of high dollar lighting only, and while they certainly fit that bill with many exquisite fixtures and chandeliers, this particular piece of merchandise was reasonably priced and struck exactly the right tone I was looking for in a gift.

C. and I found ourselves at Lofings in an attempt to buy parts for an antique lamp that his parents gave to him. While we weren’t able to fix the knob, I receive a healthy dose of personal attention and interest in our dilemma from the knowledge staff. Plus, I found out that they are one of the few non-​corporate stores that sell lamp shades in the area.