GameStop

This location is busy because but the friendly staff and service keeps me coming back. They have a very good selection of used video games at a decent price. I love the midnight release parties that they do for more newer and popular games. The staff here always makes you feel more welcome and shows customers that they appreciate your business. I am a big fan of this game stop because the employees know what they are talking about. They are extremely knowledgeable in the gaming world and have helped me on several different occasions.

As someone who knows nothing about electronics/​gaming, I came in here a few days before Christmas to buy a gift. The staff was SOOOO helpful! They helped me locate the gift item and told me everything I needed to know… also gave me info about what upgrades were worth the money and what wasn’t. I also picked up a battery charger here just for myself, per the recommendation of the employee and it worked great. They don’t make you feel like an idiot if you’re not a «Gamer» and, therefore, don’t scoff at you if you ask stupid questions. I would definitely go back if I needed help with another gift. They were very busy, but weren’t trying to rush people out. Given how much I hated working customer services years prior during the holidays, I had to commend their attitude and helpfulness.

Service started out good, not the best, but it is starting to decline now. I’ve been trying to get someone on th phone for days now and every time I get put on hold. So I went in today on my lunch break to buy two games, not knowing if it were there because no one answers the phone. I did not get acknowledged and the place was not even busy for a busy time of day like a lunch time. so I pretty much said forget this walked out upset. Get it together!

I will never buy a new game here again. They have a good return policy on used games but I just bought a game that came out 3 days ago and I hated it. I went to return it the next day and was told they would give me $ 20 (I paid $ 60) and I know for a fact that newer games like this will be resold at $ 55. So you are going to take my $ 60, give back $ 20, then resell for $ 55? Dimple Records will give you 75% store credit on a returned new game up to 14 days after purchase. GameStop just lost a loyal customer and Dimple gained one.

Best staff! Mario and Judson are amazing. They know their customers by name and my boys feel like kings when they walk in to «hey guys» and knuckle bumps. We’ve been going there for a couple years now and every experience is a 10. They are knowledgable about everything. Can’t give them enough props.

we love the people who work here! super knowledgeable and friendly :)

Due to the fact that it is so close in location that’s the GO TO place to pick up a game. We come here once in a great while and staff are very helpful and they try to get you to join the gamers club or reserve a new game that coming out soon. Parking can be crazy sometimes but lots of other business around to browse too. Grab a game and some food To Go and your set.
Thanks Game Stop

Um, they sell games here. The dude made a good pitch to upsell me on some DLC, so props to him. Sorry I forgot to rate you on the online review you asked me to do once I got home. I decided I’d rather play the game I just bought.

There are at least a dozen other GameStops around my home and work, but the great customer service at this location keeps me coming back. I purchased the pro membership and get tons of value from it.

Decent selection, helpful staff. The guy working there could probably tell that I had never been in that store before because he proceeded to show me the PS3 games they had and explained what was on sale, etc.

It’s just plain sad… The gamestop bad and never try to call in because they will put you on hold for so long

I have been to this location several times. A few of them just going in on a whim and the rest after ordering online and picking up in store. The ordering online and picking up in store times have always been smooth and with no issue.
Going in to just browse for birthday or holiday presents have been more hit and miss. On those occasions I have been a bit disappointed by the experience. Staff seemed more interested in chatting with those customers they perceive as «gamers». Kind of off putting for those of us who are also gamers but may not look it. Not to mention slowing down the purchasing process because socializing seems to be more the focus than actually selling product.
Do not get me wrong, staff is not rude just seemed to get distracted by engrossing conversation and not as focused on the task at hand. Although I can say they are not pushy about buying gift cards or their loyalty program like some of the other locations can be, especially during the holiday season.
For now though, I will stick with making purchases online and picking up here only if I have to.

I like this location better than the one on Florin. The employees here are nicer and more knowledgeable. When I come here I feel welcomed. Come here for the games but stay for the great service.

HORRIBLE experience. I knew exactly what I wanted here and I found it right away. So I went straight to the cashier. It took me 10 – 15 minutes before I can even pay. There was only one person ahead of me. The cashier and the customer was talking about how to play a certain game and how much they enjoy it. That’s ok… But not for 10 – 15 minutes, especially if you know and see the next customer. We even made eye contact… Cmon… He could have at least acknowledged me and let me know that he will be right with me. Horrible customer service. Definitely not going back to this location.

Employees aren’t rude. They sell you games and answer your questions. I went to the gamestop website reserved a game and bought it. In N out. Saves a bit on shipping loss pennies on gas. The one time I came here and didn’t push there loyalty card or try to ask me to trade in my games. Less annoying than over gamestop I’ve shopped at.
Also I noticed they are selling a lot more than games now. Gift cards, Ipods and tables to name a few. Didn’t really look.

I do not play that many video games anymore but occasionally I get the bug and feel like grabbing a game to play on a lazy weekend. I love the used game selection and since I don’t really feel the need to keep up on the latest and greatest (which they offer also) the used games under $ 20 are great.

I went through a lot of trouble to get to this gamestop, I hate downtown and how its organized. I arrived around 6:30pm on a friday and they were closed. I felt like kicking in the door and leaving. Ain’t nobody got time for that bs.

I don’t know why I always insist on walking in here. The store is cluttered. The used games are overpriced, you can’t buy a game without being up-​sold on garbage rewards clubs and warranties you don’t need.
Much more pleasant and cheaper to buy games online. If anyone knows of a local independent game seller, I’d be happy to hear about it.

It’s been several trips since my last review, and I still feel very strongly that this place deserves more stars than it has!
Every time I come here with my husband, we are greeted before the door closes behind us. The employees are so happy to help and offer recommendations. I have never set foot in this store without wonderful customer service and eager helpers. Again, I am by NO means a gamer, and my husband is picky about games. But we have always had a great experience here with their helpful and knowable employees!

I’m not one of those guys that is gonna be lining up all night to get my hands on a game, and I take pride in that fact. But I do like to secretly dabble in the gaming world from time to time, and I’m rarely able to get myself to shell out a full $ 60 for a game. That’s why GameStop is great. I’d much rather spend $ 15 on last year’s «game of the year» and $ 45 on anything else.
I’ve never had any problems with this location, although I do hate their parking lot. Those car spaces can’t possibly be regulation! And all of these stores have a very unique smell… sort of a cross between plastic cases/​Doritos powder/​damp towel. Staff can be a little dorky, but it’s never been anything to complain about.
They save me money on my dirty little secret, and I’ll give them props for that.