Dream Hair Salon

Walked in for a haircut and nobody said anything to me so I sat and waited. Some ladies come in after and they start talking to them right away and asked for hair cuts and they said yes. So I asked for one and they said its appointment only. Those ladies clearly didn’t have an appointment. Horrible customer service.

I come here regularly for Ken and Tony since they always do superb.
I am usually too lazy to write reviews but I was just too pleased with the results today. I got my hair dyed and cut by Michelle. The color was just phenomenal and she taught me how to style it. She dyed and cut until everything was perfect.
Overall, it’s a great place for cuts and dyes at a nice price.

I have been Dream Hair’s customer since their old location on Freeport Blvd and I have just realized I’ve never written a review about this place. I’m very picky when it comes to my hair and I only trust a few hair stylists to do the job. I used to live in San Francisco and only cut my hair at a top notch Japanese hair dresser at Arty Salon. I can tell you that Dream Hair is comparable to Arty or even better with the more reasonable price at $ 25 per cut! Ken is gifted with it comes to hair he knows exactly what to do. I came in for an annual hair cut, my hair was super long (lower back length) and I wanted something new. So I asked him to cut it short to around my neck length I showed him the photo of the desired hair. After about 15 minutes it turned out exactly like the photo I just showed him. Ken I’m impressed! You are the best! I couldn’t be any happier. Very satisfied.

I would give Ken a 4 star for his barber skills, but his customer service is horrible. I had an appointment at 6 pm of which was confirmed that morning. I told him over the phone at the time the appointment was made that It was going to be an hr drive for me from work to get there and i’d have to leave work early for the appointment so I requested for a credible appointment; after that he changed from 5:30 pm to 6 pm time. I rushed leaving work to get there 5 mins early and after waiting for 15 mins as he had just finished a haircut, he started to assist someone else to his chair. I approached him and asked that I had an appointment at 6 pm and he replied; «they had an appointment too. There are 3 people ahead of you. Sorry running late.» That meant I’d have to wait for 1.5−2 hrs. I had another appointment to attend at 8 pm. I wound not mind 30 mins wait and would very much appreciate a heads up phone call for over an hr delay. This was very unprofessional.

I’ve been coming here to get my haircut for a while now after hearing friends talk about this place. I’ve had my hair cut by Tony, Ken, and Michelle before. Every time I went in, I always left satisfied. However, when I went I went in today, I left disappointed.
They open at 10am and I went in around 12pm — there was only 1 other person there getting her hair done. When I arrived, I was greeted by Michelle and she cut my hair. About 5 – 10 minutes into my haircut, another customer walks in wanting to get her hair done, which takes about 2 – 3 hours. The customer wanted to make an appointment, but Michelle insisted that she stay and can work on her hair after she cut my hair. Mind you, she barely started cutting my hair and told the customer that she was almost done with my haircut.
At this point, I was irritated. Because she had another customer that wanted to color her hair (~$ 120), she started to rush my haircut!
I always left satisfied before, but after what happened this time, I’m not sure if I’ll be back if they keep rushing my haircuts when a customer walks in wanting to get their hair colored/​done.

It was an older woman who cut my hair, I didn’t get her name. All I asked for was a 2-​inch trim, all one length. Pretty straightforward.
I always ask for the same cut and will normally go anywhere cheap and they will cut it exactly how I want it. The stylist this time asked me specifically if I wanted my hair thinned out and I said no and said again that I wanted it all one length. She didn’t butcher my hair but she cut off at least 4 inches and went against my instruction and proceeded to thin out the ends with thinning scissors. I would have asked her to fix it but I wanted to keep what length I had left so what’s done was done and it couldn’t be salvaged unfortunately.

Great experience at dream hair salon. Michelle is great! She gave me the hairstyle I want. Not many places know how to cut my hair.

My family/​relatives and I been coming here for 5 years now, and they never seem to disappointment me. I tell them exactly what I want and they really deliver every time. They’re the only place so far that has never messed up my bangs and cut it way too short like other places I’ve gone to, and trust me I’ve had some pretty bad experiences at other place.
All the stylist are really good. Ken, Tony and Michelle had cut my hair and done awesome work.
Service: They can improve on their service as they don’t really greet the customers as they walk in, especially if they’re super busy. They do it once in awhile but aren’t as consistent.
Prices are good at $ 25 for girls and I think $ 15 for guys. For the good work that they do, it’s totally worth it.
So yes, I would recommend this place for those who are looking for a place that will give you what you want and not butcher your hair. :)

Tony did for me，so pretty，i like this new hairstyle，bleaching the hair first，then dyed ash brown color！thanks Tony！

Never coming here again… we had an appointment at 5pm but they insisted that we didn’t call and make an appointment, that the guy before us was the one that made the appointment. I assured him that we had an appointment. … they didn’t get help us until 545. .I watched the guy cut the person before him and charged him $ 15, but when it was gf turn he chrged $ 25. it was pretty much the same thing … short hair & trim. I asked him why he charged her differently he said it’s because she’s a girl and that girl/​guy hair grow differently, like what the heck. She has short hair and your just trimming it like you did the guy before. . this is wrong …
I wouldn’t give this place ANY stars at all.

Dream Hair is a joke! This review is 100 percent based on the lack of customer service.
1. We arrived and were not acknowledged/​greeted. Yes, BOTH stylists Ken and Michelle saw us come in. RED FLAG. We should have left!
2. There were two clients ahead so we waited patiently for 35 minutes and thought it was our turn.
Wrong! After Ken finishes the 2^nd client, he approaches us and says, «Do you have an appointment? I have two more people.» Those people just happened to be his family members. Seriously?
Horrible service. As soon as we walked in, they should have greeted us and told us they had other appointments!
3. This will be my first and last time coming here. We’ll take our $ 30 haircut to another salon.

I’ve been going here for years and they’re the only ones I trust. Ken, Tony, or Michelle all do great work, so I never have to worry about who I should wait for.
Over the years, the prices have gone from $ 20 to $ 25 for women haircuts, but they’re worth it!
I always leave satisfied with my fresh cut. :)

Your salon SUCKS… Your license should be pulled! Nobody should ever render your services… Do the public a favor and CLOSE YOUR DOORS!!!

I came here with my mom today bc she was gonna get a haircut. Ended up getting one myself. Personally, it is too pricy to me ($ 25 for a simple haircut). I wouldn’t come here again. My hair was so long and I liked it! I asked for just a trim bc I had some dead ends and he ended up making it a lot shorter than I had anticipated. Fortunately for me, I ended up liking it so I just rolled with it.
But my point is that he didn’t do what I had asked for. &In other cases, some people may literally only want half an inch trimmed off and they wouldn’t take it as lightly if cut too short. Just got a liiiiittle too scissor happy in my opinion.

Never coming back.
Asked for two inch trim.
Left with 5−7inches cut off.
Asked for no bangs; Shortest part of my hair was mid-​chest level.
Left with hair lengths up to my nose. I’m so upset.
He has been doing hair for at least over 10years i believe. He didnt like that my hair was overly dry. He knew what he was doing, and he wanted to cut alot more off than i requested. Which is what he did. I reminded him the entire time if how much he is cutting is more than two inches. He reassured me that it wasnt.
I’ve never disliked a person, that i barely know on a personal level, this much. I HATE HIM. He ruined my hair. He disrespect me. Disregard my request as a customer. It will take another year to grow out how much he cut off. Some parts, like my bangs, will take more than a year.
Oh and HALF WAY THROUGH MY HAIRCUT, he completely left for a good 10minutes to work on someone else’s hair. I dont even know if he knew exactly where he left off cutting my hair at…
His name is KEN. Im not comin back, and after my friends saw my stupid hair cut, they won’t ever step foot in that salon. Hair is important to a girl, and he definitely messed mine up. It has been a few weeks, and I am still very upset and insecure about the way i look now.

I went here to get a perm straight with Mel.
She does great work and pure quality.
She doesn’t rush and she will make sure you leave satisfied!

Got my highlights done by Cindy today, she is super super sweet and kind! Been hesitating to get it done because didn’t think my hair would of came out the way I wanted, but Cindy said she can get it to the color I wanted but it was going to take about 5 hours and it did. It was worth every second and penny. She also did a treatment for my hair to make it soft. So in love with my hair! Thank you so much Cindy. Will definitely go back to her for cut/​color and definitely recommend!!! I believe, she said she is only there on Mondays, Fridays, and Saturdays. She’s pretty much booked for colors, I booked my appt with her 3 weeks ahead. But she is definitely worth going to (:

My review is for Cindy. She does an amazing job. Her hands are magic. She uses Oplex and it left my hair super soft. I had it done in Nov and it’s already Dec and my hair still soft and feels so healthy.
She was super nice and patience even when I was late for my appointment.
The only thing I had a problem with is that she teased my hair before hand painting my balyage and I’ve been having a hard time detangling it.
She is always booked so make sure you set an appointment 2 weeks in advance.

Dream Hair never fails my family and I. My boyfriend and I get our haircuts here monthly. I always go to Ken or Cindy for my hair and my boyfriend always goes to Tony for his hair. This is our comfort hair shop since we don’t even have to say much because they always remember us and how we always get out cuts. They’re all very friendly and makes it very comfortable for us. Haven’t gotten hair cuts from anyone else there, but I’ve heard from a few friends their hair got messed up of its not from Tony, Ken, or Cindy.
We’ll always come back! :)

It wasn’t very busy when I stopped by Dream Hair. I had called in an appointment before I came in, but I had gotten lost and was late. As a result, I ended up waiting for 50 minutes before I got in the chair. That’s my bad; lesson learned, call in an appointment!
As others have noted, customer service isn’t the main attraction at Dream. No one was attending the front desk, so when I walked in, I felt a little lost. However, someone did take notice of the lost-​looking girl and asked if I had a appointment.
I saw Ken. He wasn’t very talkative, but I’m not a chatty person myself. I kind of prefer my hair cut that way. He was very attentive towards my hair. He spent a lot of time layering it, thinning it (my hair is quite thick), making sure the hair style looks right. He also made sure to style my hair as well (blow-​out, strategic straightening). He did make sure to me that my hair would have more volume after I washed my hair. I went from longer than boob-​length hair to a chin-​length a-​line bob.
I’m very pleased with the service and the end result. I was so over my long hair, but afraid to take the plunge to chop it all off. Dream Hair Salon did not disappoint! For $ 25 I got a nice new style and excellent service. I’ve already recommended it to a friend!