Compass Duct Services

Bought this through Livingsocial, wish I’d checked here 1^st. This is a big scam, luckily they never showed at my home. They had rescheduled the appointment, then just didn’t show up, so I’ve wasted a lot of time with this awful business. When you call, they keep you on hold forever, when they finally answer the phone, you can clearly hear staff on other lines giving some other poor fool the same treatment; «we need to reschedule your appointment, we are down a technician». I’ve requested a refund through Livingsocial, I am hoping to also convince them to not carry this anymore.

Much the same as the reviewer below, except they show up and instead of doing the work, it turned out they just did an inspection on the system. Of course I needed hundreds of dollars of work and if I chose for the service in which I actually paid for on Groupon I would have to schedule another appt. This to me was a way to get into a house and deceive. There is no way I would let these people back into my house. I am questioning if my system is even working correctly now as a result. I am highly suspicious and will chalk this up to a lesson well learned.

Do NOT FALL FOR IT.
Compass Duct Services, like many others under different names, is a scam. They advertise «too good to be true» deals (i.e.; 89% off whole home HVAC cleaning service for $ 37…)
You purchase it, call, make an appointment and for me, nobody ever showed up. I called that night and left a message asking where they were but received no call back. The next day I called again (same number in my call log) & get a recorded message that is no longer a working number.
877.220.9733
I called Groupon, enraged. I don’t believe they had anything to do with the scam, as they have since removed this deal from their site.
Groupon gave me a full refund without any push back. Apparently this was not uncommon.
I have read up a lot online since this happened and many of these scams happen online now on Groupon, LivingSocial and local papers where countless people have someone show up and charge them hundreds or thousands of dollars more, telling their unsuspecting victim/​customer that they need extra services but didn’t, and then don’t deliver the services.
I wish I would have read all of those reviews before wasting my time.
Buyer beware!