Benefit Brow Bar at Macy’s

Early last year, I suffered a BROW-​TRAGEDY. My brows were way too thin, with absolutely no shape. After months of tying to fix them on my own, I came to benefit hoping they could help me reverse this disaster and I am SO happy I did!!! I was incredibly self-​conscious about my brows but when I had my appointment with Trevin, he made me feel so comfortable! Not only was he super professional and easy to talk to, he did WONDERS on my brows! I can not wait for my next appointment with him! THANK YOU BENEFIT FOR SAVING MY BROWS!

This review is just for Vanessa! And definitely a long overdue review. I was so glad I met Vanessa during my time in college at Davis because she is so amazing! Most people don’t really know how to properly shape eyebrows on Asians but Vanessa does such a good job. She always listens to my concerns about my brows, does a great job with them, never rushes, and always pays attention to detail. She is also so sweet and personable, always making conversation which shows just how much she cares about her customers. I could go on and on about how wonderful Vanessa is but I wont since I’m sure you get my point :) Make sure to make an appointment with her ahead of time!
Ever since graduating and leaving Davis last year, I have honestly not found anyone who is as awesome as Vanessa. I know going to a new person to get your brows done can be a scary thing but give her a chance, she won’t disappoint!
Oh, and make sure to use your free birthday wax — just go within the week of your birthday and let them know.

Wish I read the reviews before coming here again. I had gone almost a month without doing anything to my brows because I wanted them to look fuller. Lady had a lot to work with on hair, overall there was a shape. I didn’t feel good when she was doing it because I could tell she was putting wax higher than other ppl that have done my eyebrows do. I wanted a clean up, that’s it. While she was doing one brow she asked if I fill in my brows, I told her occasionally but that typically I don’t need to because I have full eyebrow hair. She then goes to tell me I should start filling them «more often». this definitely scarred me… at the end I wanted to cry. She cut my brows SHORT, UNEVEN and very very thin. I was so upset, I was at loss for words. I will never come here again, it’ll take me months before I can grow them out again.

Let me start off by saying whitney is a goddess!!! I came in yesterday for my 5:20 appt with her after reading these reviews.. Ive never had her do my brows and i wont go to anyone but her ever again. She made them look so perfect. So happy to have come across her. She has an amazing personality and is very professional! She held a conversation with me the whole time. If i could give 10 stars i would in a heartbeat. Thanks again for making my brows look amazing.

Jessica is everything, super sweet and so talented!
My eyebrows needed HELP before coming here haha Since my first visit jessica let me know what we could do to fix them and she seriously has never let me down! I drive from roseville just for an apt with her, so worth it!
Hope she never leaves but if she does I will definitely follow!

My first time coming to Benefit brow bar I was hesitant because of the price, but a friend of mine recommended me Whitney, who I now highly recommend myself. Ever since I’ve been going to her I just can’t seem to trust anyone else with my brows (but based on the reviews it seems like the other ladies at this location are great as well). I absolutely love the arch/​shape she gives me. Wish the price wasn’t so much, $ 20 for a wax but it’s worth the money. I also love that they offer a free birthday wax on the calendar week of your birthday.

My cousin brought me here for my first time and she introduced me to Jessica. Jessica was amazing she told me what I was doing wrong with my eye brows and showed me where I should grow them out at. My eye brows always look amazing when I leave. I would never go anywhere else. Thank you Jessica (:
P.S.
Don’t ever leave! Lol (:

I have always had great experiences with this brow bar location. All the brow people are professional and friendly. I recently came here for my free Birthday Wax as a walking and I was very pleased with the results. Make sure you come within your calendar week Sun-​Sat on the week of your birthday and ask for the free birthday brows you will love it.

*BEWARE* when the girl in the blue hair (I think she’s a manager too) says the wait is 10 – 15 mins. it really means at LEAST 45mins… and if people with appointments miss their appointment… doesn’t matter what time they show up. they still have priority over you… oh and p. s if you speak up and say you’ve been waiting for 45mins when you were told 15min wait time max. the girl in the blue hair will throw in your face that you should have made an appointment. whack! And yes reviews are true. after all that wait. I didn’t like my brows too thin!

As many people have said, Vanessa is the best! She was awesome and made my brows look amazing :) I was in the process of growing them out so they looked terrible when I went in; however, she fixed them up and made them look sooo good! You need to see her!

This review is strictly about Vanessa, my eyebrow Guru. She is awesome! My eyebrows is hard because its two different shape. One eyebrow does not have an arch so other people that have waxed my eyebrows always make it straight. Vanessa is totally different! She was able to arch my eyebrows the way I wanted. We always have great conversation too. I would recommend her!
P. S. She is always busy so make an appointment!

I like it well enough. Use caution for the up sell. Sometimes a «No» is just a «No». The beauty bar in general is a great idea. I just don’t appreciate you trying to tell me I need a lip wax, fake lashes, blue eyeliner… It was a lot.

They always do the best job. :)
The price is a little too much but its worth it for the great job they do on the brows.

I have died and gone to brow heaven and Whitney is at those pearly gates!
After coming here 3 times and seeing a very popular Aesthetician I was not pleased with how they kept coming out. I did everything she told me (not plucking, exfoliating and just leaving them alone) I came in looking like Chewie from Star Wars and Whitney was to the rescue.
Whitney worked wonders on them and gave me the shape I asked person #1 to do, but she wouldn’t. Whitney filled in my brows with Brow Zings and it made me look amazing! I also recommend the high brow in Luminous (AMAZING!!).
I will only go to Whitney now and I’ve never been so pleased. The $ 20.00 is a bit steep for brow waxing but I promise you it’s worth it!
Thank you, Whitney!

Vanessa is AMAZING. I drive all the way from Roseville to see her even though there is another Benefit Brow Bar two minutes from my house. I’ve been going to her for years. Every single time I’ve been in a rush and went to another place closer to me, I’ve regretted it. It takes months to fix the butcher job on my eyebrows that others have done.
As long as Vanessa is an employee of Benefit… I’ll stay a customer!

Cherie is THE BEST for eyebrows
I’ve seen her 4X now and my brows have never looked better. She knows about a natural full brow and how to help you grow it in and shape you perfectly. She is also a total sweetheart.
I will still stand by my last review in that the girls can be very caddy. I don’t get it. It’s not good customer service especially when your main audience are young women.
But Cherie is amazing and I made sure to tell the manager that the last time I was in.
Many of my friends have sworn to never come back here because of the bad attitudes but I’d insist you book with Cherie and try again! If I could tip her 20 $ every time I saw her I would!

Make an appointment before you go! Located inside of Macy’s near the women’s fragrances and skincare products before entering the actual mall on the first floor.
Vanessa is hands down THE BEST brow expert there!!! She is on point every time and makes my brows look fabulous!!! On top of that she’s SOOO adorable and sweet! Easy to talk to and always listens to what you want!!! Never takes off too much of your brows either!
Brows are $ 20 (not including tip – which is cash only) and FYI she’s off Sunday’s and Monday’s!

Thee only reason I go out of my way to go here is to get my brows done by Cherie. I want to give her 10 stars. She is the brow goddess of my dreams beautyqueen2014 and I love her work. She is so friendly, helpful, and actually gives a shit. You rule Cherie xx
If it wasn’t for her amazeeee work,
I would definitely not waste my time or money coming to this location. There are a million girls who are «working» standing around all of them staring at you & greeting you with cake layered thick on their faces and fake smiles (what do girls say these days…“I just can’t” cuz really, I can’t) talking about their plans for the weekend this and that and who cares shut up plz. Shoutout to the rude girl that rang me up today, your customer service skills s-​u-​c-​k.

While you’re waiting, an employee will prep your brows. They’ll probably talk about many of their products and try them on you. They’re all very nice and willing to help you! They’re not pushy at all with selling you their products either. Also, they use wax. They can wax your eyebrows and/​or upper lip. $ 20 for eyebrows. I forgot the price for the upper lip. Remember to bring cash for tip! :) I’ve never had a problem with hygiene here.
Okay, this part will be for Vanessa. She makes my eyebrows look amazing every single time! I remember the first time she did my eyebrows… she asked me what I wanted. She would also give her advice, because hey, she’s a professional and she would know what eye shape would look good for my face. Definitely ask for Vanessa if you want perfect eyebrows!

Extremely unhappy with my brow service today. I should’ve listened to a few Unilocalers who spoke of having their eyebrows thinned out too much. Being the money-​saver that I am, I thought I’d put my Macy’s gift card to good use and get my brows done «professionally» here. Sadly, I was gravely wrong and this is one of my biggest regrets in a while.
My first warning should have been when I sat in the chair with a line of drop-​ins behind me. The beautician told another girl, «Oh don’t worry this is only going to take 5 minutes… I’m very fast.» Uh… I’m not expecting a rushed job here! But sadly that is what she did. My brows came out SUPER THIN. I’ve NEVER thinned out my brows before. My brows are symmetrically full in comparison to my face. I’ve NEVER had anyone change the thickness, just a clean-​up and shaping. I was SHOCKED when I looked into the mirror and I could literally see where all the hair USED to be. In addition, the cut of my brows to shorten its length was so choppy. I could’ve down a better job with a regular pair of scissors! Not to mention, one of my brows is thicker than the other! WTF???
Mind you, everyone there is friendly and they fill your brow with makeup and stuff. But, honestly, it’s almost like they’re using the makeup to cover up their screw up!
I wholeheartedly do NOT recommend ever visiting this Brow Bar, unless you’re expecting to thin out your bushy brows. Because if you are, then this is the place for you! I’m not sure if the girls are taught to create thin brows or what, but I am praying my brows will grow back. I have heard that some people never get their brows to their original shape/​fullness once it’s been overly thinned out. If that does happen, this will be a huge regret for me.