Pretty Nails

They over charge me every. single. time. I won’t go back anymore. First time I got a regular full set with just a top coat because the tips he put on were bright white so without the polish they looked painted. When I went to pay they told me $ 30. I said no, he didn’t polish them with a French manicure its just natural. The woman said no its $ 30. So I paid because I’m not one to put up a fight but you can bet that extra $ 5 I had to pay was his tip that he didn’t get. Then I went in again a few months later and had a refill and they tacked on an extra $ 5 when I asked why they said there was a length charge!!! #1 my nails were extremely short, and #2 a refill is just the new growth of the nail, so how would there be a refill length charge! And by the way my nails were about 3 weeks out, not a month or more! So they did not use any extra product than a normal refill! Not impressed

Been going there for years but feel I need to express my disappointment for 2015. DON’T go without making an appt! Forget about going to get a repair done, they tell you it will be a couple of minutes but ½ hr later your still sitting there! Not once do they keep you informed that’s it’s going to be longer in fact they make no eye contact with you what so ever! Doesn’t matter if your a regular good paying (tip) customer or a walk in! It’s dirty, they use the same files and tools on everyone! Only a few that do really good nails. If it wasn’t for a gift card I received for xmas I would be going someplace else!

Don’t bother making an appointment unless you want to wait 20 minutes for the person you requested. I’ve had them start me with someone else for both a pedicure and a fill and then switch people midway through. Needless to say, the nails didn’t match! Not to mention a few of the girls have quite an attitude, like they resent having to do your nails. Iris is a sweetie and Chuck does a good job, but he rushes and is always looking for the next person.

This was my first visit to Pretty Nails. I should mention that until recently, I haven’t been a frequent visitor of nail salons, so I don’t really have much to compare it to. I thought it was a nice place. The staff was polite and they kept me and my gf sitting together the entire time.
They are efficient, clean and professional. I had a mani/​pedi on a Sunday. It got pretty busy so I was glad that I went there only a few minutes after they opened, but they do have a lot of stations and it seemed like plenty of staff to handle it.
It’s in a strip mall and their signage is kind of lame but don’t let that scare you away.
That is all.

You have to see Lee. He does a great job every visit. He is a perfectionist and really cares about the service he provides.