Lowe’s Home Improvement

Not happy with installation department. Installer (kitchen remodel) never showed up despite confirmation of installation date. We cancelled and decided to self-​install. Will use HD on future projects. The guy in kitchen cabinet department was really sharp though.

Lowes is 100x better than Home Depot. Clean, well-​lit, organized.

Stood in an aisle for over 40 minutes watching employees talk among themselves. When I finally asked for help the person was quick and left like she was in a rush to go to lunch. Great selection Horrible horrible customer service. Looks like s really fun place to work, though!

My husband & I went to this Lowe’s last night 2÷22÷15, to purchase a grill, chairs for the patio & a few other things, my husband wanted to buy a grill already assembled & the employee wasn’t sure so he offered to go get the manager to find out, the manager came over said we could not buy the display grill, but we could pick it up tomorrow already assembled, couldnt even have someone assemble it that day, considering my husband has only 1 day off a week tomorrow was no good for us, as we wanted to take it home right then to cook
husband asked many times to the manager about selling the assembled grill, manager was very unkind & not willing to sell it, my husband told him so it’s not worth you make a sale over to sell it, because otherwise no sale, the manager did not care he’d lose a sale. we left our cart with all the patio chairs & everything else right there in the store. Ther should NOT be barcode stcikers for the items on the assembled grills if you do not plan to sell them. poor customer service, this store does not care about its customers or apparently making any sales. We will never shop at Lowes again & I will not tell anyone to come here for their home or outdoor needs.

I just recently moved so I’ve spent a lot of time at Lowes. However, the day I picked out my blinds I worked with a remarkable young man that needs to be recognized! Doug, thank you for your patience, recommendations and devoting your time with us, even skipping your lunch! I’m above and beyond impressed with your professionalism. You were outstanding and I hope that I wasn’t too much trouble with the changes I made. Your an asset to the company and I hope that this review does not go unnoticed.

I had a rough time with an online order. I don’t usally complain, but when I did, it was resolved almost immediatly. I got a reply from corp. and a manager (Vincent Bryant) followed up within hours. I’ve never had a problem before, but it’s not what I would have expected. I was pleasently suprised.

Very helpful staff! Normally have to wander aimlessly to find what I’m looking for at other locations but the staff were more than eager to assist and answer all my questions.
Location is convenient, right off of State Road 7 and Southern!

Super clean Lowe’s
Helpful Staff
Huge Parking Lot
Wonderful