Jiffy Lube

Whereas I can always complain about the price the service was lightning fast and the staff went over all the fluid changes I could have done with my vehicle and a battery test which was a very nice experience

Oh, how I wish I had read the reviews of this Jiffy Lube on Unilocal before going there. When I arrived, I asked the «greeter» how much a synthetic oil change would cost for my SUV. He shocked me by saying $ 89, which is much higher than my Honda dealer, but I was there and in a hurry so I decided to proceed.
When I got inside, the same person had me fill out some paperwork and then said he was mistaken: It was actually $ 99. I should have trusted my intuition and left, but didn’t.
Although there were three bays and only two people ahead of me, it took over an hour for the job to get done, far longer than the typical 20 minutes I have experienced at other Jiffy Lubes.
Of course, I got ripped off for the usual A/​C filter change: $ 40 for what looked like a $ 2 filter. Given the other Unilocal review of this place, I wondered whether the dirty one they showed me actually came from my car.
The biggest surprise was yet to come, however. Later that day, as I was returning from a visit to a friends, I noticed splashes of coolant on my garage floor that was not there before. I smelled a strong odor coming from my engine compartment; when I opened the hood I was greeted by smoke coming from the engine block, where coolant was leaking onto it.
The next day when I took it to a reputable garage, I learned that one of the hoses, part of the cooling system was cracked; it cost $ 150 to replace. My SUV had very low mileage, so either this was an incredible coincidence, or someone at this Jiffy Lube damaged the hose when checking and refilling engine compartment fluids that are part of the signature oil service.
I would advise people to avoid this Jiffy Lube!

My wife and I are grandparents in our late
wife asked me to go to the jiffy lube in royal palm beach off 441 because she’s says they intimidate her all the time to buy more than she wants. I agreed to go with her because I know how they work. We pulled up in line and I got out to talk to the guy and I told him we wanted just an oil change and nothing else. The jiffy lube guy kept insisting on getting the more expensive plan. We went back and forth on this too long and I told my wife lets get out of here. The assistant manager come out and asked why we were leaving. I told him Im sick of arguing over money with this guy so we are leaving. The asst manager said good, leave. I said he was a jerk. Next thing I know is 5 black guys came running at my wife and calling us crackers and saying get the F — k out of here. These were the jiffy lube mechanics. One black guy guy with gold teeth was throwing punches at me while a couple of guys were holding him back. He was so violent I couldn’t believe this was happening. My wife was screaming and scared to death. I was able to get away and jump in my car. Before I could close my door the gold teeth guy ran over and with two fists punched my door shut smacking my my bad knee pretty bad. I had just got an X-​ray on it a couple of days earlier. We back out of the parking lot and a couple of guys were kicking our car on the way out. When we got home we saw the damage to our car. Two dents the size of fists were in the door .my wife called the jiffy lube store and talked to the manager about what happened. He said he would call the corporate office and see what can be done. It’s been over a week and we haven’t heard a thing. I’ve left messages with the corporate office and I haven’t heard nothing. My knee is still swollen My wife told them you better save the video that jiffy lubes have. I think that corporate saw the video and won’t contact us because of it. That video would show how violent these guys were. So stay away from jiffy lube in Royal palm beach. They are a dangerous bunch of men. I drove by there the other day and I saw the man with the gold teeth still working there. This was the guy the assistant manager was holding back so he wouldn’t hit me. Where on earth can you attack customer and punch holes in there car and yet still keep your job. I now have to get a lawyer so we can get my wife’s car fixed and maybe get that guy fired. I sure hope I can see that video someday. Again, stay away from that jiffy lube store. You do have a choice though, get attacked or pay what they demand for an oil change. Thanks. Jim

Wow is all I have to say. Worlds oil change rip off jiffy scheme. Never again will I go here. Save your time and money. Go to the wal mart down the street you might wait a little longer but at least you won’t give your right arm. Unprofessional cash taking not on the books rip off. The owner of that place needs to step in and make some changes. Blows my mind I haven’t been to jiffy lube in years and will not step into another one after that fiasco.

They refused to accept my Christmas coupon. Coupon states 5 quarts of oil, filter change, inspection, window cleaning, vacuum, tire pressure, windshield washer fill-​up all for a total price of $ 19.99 ($ 22 savings). They claim that the coupon only gives $ 22 off and the price would be $ 40 to $ 50 total.
I pointed at the fact that the coupon explicitly states its $ 19.99 total, but their excuse was that my car oil was not ‘Florida standard’ so it doubles the price. As I stated to leave, another employee approached and changed the reason to ‘its a high mileage oil’.
FYI– I am a mechanic, it’s neither reason. It’s just an oil for colder temps. The only way the price changes so drastically is if you request to use an ‘all synthetic oil.‘
Lies and scams. I got an oil change quote for half price WITHOUT a coupon at a transmission shop.

This place is the worst at trying to up-​sell you on everything. They are very pushy when trying to sell you additional items you don’t really need. I had the exact same experience as the previous comment — I put a new air filter in myself days before going to this place and they brought out one that was dirty and said it needs to be changed. This place gives the Jiffy Lube brand name a bad reputation.

I normally love jiffy lube, and have been to many different stores around palm beach county, but this one my friends I would avoid. Service is BAD! Most other jiffy lubes check your fluid levels, not this one. Another thing I would watch out for at this store is their claim that you need a new air filter. Now don’t get me wrong if its dirty change it, the thing is I changed mine myself 2 days before coming into this place and they show me some badly used one that’s all black. How in 2 days would mine be black. I told them I would replace it myself, I pick up a new one at pep boys, open the box and find my brand new looking one like I had two days ago. This store is not trust worth and I would not go to them. If you live in the area the one on north lake is great.