Basha Diagnostics PC

I don’t know what in the world Jenny is taking about but the service is poor everytime I interact with basha! I have to see another specialist so I went in to get only my 2^nd copy of the disc they gave me. Granted I got my bill from BCBS and they paid basha over 1000 $ for 1 scan, lower back only no other areas!!! so tell me why they tell me I have to pay 10 $ for another disc and if my dr requested it they wouldn’t get it without paying the 10 $! I’m sorry what? I must be I another planet bc this is absolutely insane!
I work In a pain management office and I see EXACTLY why the dr will never send any of his patients to basha under any circumstances! I will never do business or step foot into another location again!

Less than stellar customer service skills at all points in the process. A person walked in without an appointment and got in ahead of me – my appointment was 25 minutes late, so it was upsetting to see someone argue about getting in without an appointment and then get in before me. Then the tech who did my ultrasound never said a word the entire time – a «nice weather» comment or something to make me feel at ease as I contemplate a future of cancer would have been appreciated.
On the phone making the appointment, I was told results would be made known to me same day. At the appointment, I was told by stoic tech at the end: «the doctor will call you in a few days.» I assumed this meant someone in their office, since said tech left me alone, half naked, on the table to «go get the doctor to look at the ultrasound.» She came back five minutes later and that’s when she told me someone would call me in a few days. Okay, maybe the doc was on lunch?
8 days later, I called them, asking about results. I was informed by the receptionist (who clearly was trying to be nice but failing – I hate that, because I gave no reason for her to get terse; I JUST WANT TO KNOW IF I HAVE CANCER, GOD) – that MY doctor’s office was supposed to call me. That’s fine – but at no point in this process was that made clear to me. In fact, I was given every impression (phone call making appointment, tech going to get doctor then coming back without and saying I’d get a call instead) that this place would call me back. So don’t get snotty with me, receptionist. Train yo’ staff better.

I wanted to take the time to acknowledge the employees when I arrived for my MRI and the could not find the prescription for my work. They said we will fix it and they did and with quickness while be very busy. I also want to acknowledge ladies in X rays and David who
does MRI’s he is the best and helps you feel comfortable even played music that I like! Wow. I also told his next patient how good he was when I saw them later they agreed! If in need Of MRI I give it 5 of 5 stars! Jim