I was very happy with my service experience. I had an incident over the weekend and someone was in my home within a short period of time which was much appreciated. you always worry when something in your home isn’t right so having a professional come so quickly on a Sunday is so important. The next day I was a high priority and they came right back and they not only fixed my issue but went above and beyond by adding some valve tags throughout my mechanical room to allow me to better understand where everything is for future reference. Ken was very attentive to every detail and we are very pleased to have Maffei as our service provider.
Bree M.
Tu valoración: 1 Peabody, MA
Called this place because they were 24 hours. They were going to charge us $ 50 for coming out plus $ 300 just for a service on our hvac system. While the guy was writing a quote I called another place down the street the same service was $ 130, total! I was beside myself. Not to mention the tech that came out could not have been older than 17, came in with no tools, and asked us how to turn the unit on. Needless to say we thanked him for coming out and called another company. All the work done for $ 130, and this guy came with some tools! Buyer beware!