Party City

Went in asked for some help with a specific item, the girl I asked was new, so she went to ask another person for me, that person with some lovely attitude, barks out NO. and walked away, not even, a can I check another location for you. Attitude is not good for customer service.

Great place to go for any party supply you may need. I went in looking for Halloween stuff and most of it looked pretty poor in quality, but I kind of expected that. They do have a very large variety of costumes and accessories you can find just about anything you need. The most useful part of the store was the individual party favor bins. Very cheap and affordable small toys and trinkets which was perfect. The majority of the staff are younger and most seem to be teens so the service isn’t great. However, having been in retail management for a while, I can tell you that they aren’t worse than your typical young employees. There is a very tall woman (I can’t remember her name) that has rang up my purchases a few times and she had always been very kind and helpful. This will be our new go to place for any holiday or party needs.

Worst customer service, while waiting for help getting helium balloons not one of the 5 employees would even acknowledge me. They just kept talking amongst themselves! I then went to the register to check out with the items I had, one of the 5 looked at me with an annoyed look and asked if I was ready to check out… seriously!

This is a fairly large location and had everything we needed for our casino themed party. The people working there are not then greatest though and the prices are higher than online. so if you are in a pinch like we were then it does the job but wouldn’t be my first choice if I wasn’t a procrastinator

Not a friendly store, kind of trashy and unorganized. Also does not honor website prices, so false advertisements.

Terrible experience today at party city in round rock. I went to look for birthday party items for my 7 year old. First thing was I could not find help with Flip Flop items. When I finally found someone she hurried me off by saying you past by it at the front of the store. Okay, I go to the front of the store … still looking… still looking. Oh no wonder it was all the way at the end of the isle on the bottom in between the beach party and flower power (not easy to find). Then the selection was limited, disappointed I decided to go with Hello Kitty– that was easy to find, even though the price was more than I’d like to pay; picked up some cups and goodies for the cups. Now the cherry on top — the woman who rang me up Judy; was so rude I was going to leave the items and go else where. She started the transaction by answering the phone (not putting them on hold, but me) without saying would you hold a second please, continues to help the person on the phone for a good 5 – 6 minutes. Finally ringing me up without a thanks for your patience or sorry about the wait she rushes me off with my change and receipt. I say to her looks like they need more help here and she says I keep telling them to make clones of me, but they won’t listen. REALLY? Clones of you? Y? Looks like the world has more than enough rude and ignorant people.

Its freakin Party City. You cant really go wrong.
Its got EVERY DAMN THING you need in terms of «paper products» and party supplies. Momentus parties, and backyard gatherings.
I wish they offered more coupons– seriously. That stuff adds up, and unless your frugal and all about a reuse/​recycle, its one time use for a lot of the stuff you buy. So, reuse and really enjoy going into Party City.
Customer service frequently leaves me with the «WTF» look. But, its Party City. However the last time I was there (and spent over $ 80) I found out that they freakin have free shipping if you order from their website, IN STORE. That was cool. But their computers SUCK.
AND, the weekend of Jan 25^th– they couldnt fill the balloons I bought from their website because they RAN OUT of helium… Huh.
But we did go to another Party City (jeeze that blew) and they had helium.

I love to throw a good party. Even though I am kind of an introvert, and freak out a little when I realize a bunch of people are about to descend upon my house and want to have small talk with me — I still love to throw a good party. I obsess over the details, the color, the theme, the invitations, the decorations. I stay up late at night and I drive all over town trying to find items to fit into my party theme.
Now for the serious (amateur) party planner: I would not recommend throwing a theme party based solely on the items found at Party City. A lot of them are cheesy and overpriced. I usually go Etsy and order a custom printable to assemble. But once I have done this and am looking for plates, napkins, some serving ware, balloons, candy, favors, etc. —I go to Party City to find these items. They have A HUGE VARIETY!!!
The staff here is super friendly and helpful. I’m always greeted when I walk in and asked if I need help finding anything while I’m there. I’ve never had to wait more than a couple of minutes to check out.