Paramount Dental

Love the front desk staff and my Hygienist is the best on the planet! Dr. Tam is awesome as well!

I feel the need to warn people about this dentist. Having HMO insurance, this was one of my few options other than Castle Dental. I went in for a cleaning, and Dr. Nguyen insisted that I needed a full mouth debridement. A cleaning would have been free for me with my insurance, and the debridement came with an additional charge not covered by my insurance. I have good hygiene, so this seemed suspicious. When I refused the debridement and said I just wanted a cleaning, Dr. Nguyen told me that since she had diagnosed that I needed a debridement she would not do a cleaning on my teeth. I can not stress enough how much I regret having that debridement. After the debridement I had a headache and felt dizzy for at least a day. Not to mention feeling scammed into an «upsell» so the dentist could make more money.
The story gets worse. Dr. Nguyen told me I had a cavity that would most likely need a root canal and a crown. She was also trying to sell me expensive at home treatment options that I did not want. Since I had realized by this point that this dentist is a scam, I did not return to have any further treatments done.
I switched to a PPO insurance plan as soon as I could, and went to see a legitimate dentist. The dentist did full mouth x-​rays and showed me how I have NO CAVITIES! Not one!
If you feel like you have no other options but to go to this dentist because it is the only one your insurance will cover, I urge you to find other options. The amount that I pay for my new insurance plan is worth every penny because if I had stayed with Dr. Nguyen she would have performed thousands of dollars of unnecessary dental treatments.

Small, clean, and very friendly office. Dr. Nguyen and her staff are great! I’ve had great work done so far and expect to continue to go to Paramount Dental for my all my dental needs. Would recommend :)

Huge SCAM! They will take all your money, and Dr. Tam Nguyen very unprofessional!

This dental office is amazing. Let’s start with walking through the door — the friendly /​warm greeting by their staff is very inviting. The doctor is great, gives you all the options available to you, explaining the pros and cons of each treatment option thoroughly. I needed a lot of work done and they laid out the perfect plan for my treatment. Being on budget, they were able to set up a great payment plan for me that allowed me to receive the treatment I needed saving me from almost definitely losing some teeth. I highly recommend using this office for all your dental needs. One final note worthy of mention — you know how a lot of doctors will try push you into the «worst case scenario» corner to get the most of your money as possible? Not this doctor! She will give you all the options but is quite conservative about it. Don’t give me wrong, she will tell you the worst scenario then let you know what she feels you definitely need to do first and will clarify whether or not she feels you can wait on the rest awhile — or tell you «no, you don’t need that done» if that’s what she feels. I appreciate her being so clear and honest. Thank you Paramount Dental for takintg such good care of me. Another bonus, seems every time I’m in there, I’m running into a different friend that uses their service as well.

As one of those people that fear going to the dentist, I truly appreciated the experience I had at Paramount Dental. The staff took my concerns in to great consideration and from start to finish I was treated with respect and kindness. THANK YOU all for making his experience something I no longer dread:)

I did not have a problem with Dr. Ngyuen or her dental hygenists but the office manager Jenny is extremely rude and disorganized. They have tried to bill my insurance for a date of service that was already paid three times and are trying to bill me personally for the same date. I am having to spend time and energy having my insurance send me proof that the claim was already paid so they will leave me alone.

Avoid at all costs. If you have to go here because your insurance makes you, change insurance providers.
Jenny at the front desk is extremely rude. This office seems to think their time is very valuable and the patients’ time is not. Be ready for fees if you miss an appointment, and rudeness to boot. The next day they cancelled my appointment. When I asked if this cancelled my «late fee» they said that «the circumstances were different.»
The dentist works hard, but her staff really brings her down. I was also placed with a temp assistant twice who did not know what she was doing. I wanted to use Dr. Nguyen because my wife is Vietnamese, but I will be moving my whole family to a different dental office.
I hate that I feel so angry at this office, but the truth is that I do, and that is not a coincidence.
Vote with your feet people, find a different dental office!

Having a DHMO you only have a few choices other than going to castle dental (no thanks). After reading a few positive reviewers for this dentist I tried for a week to make an appointment for a cleaning and no one ever answers the phone (Called Monday, Tuesday, Thursday and Friday). You get a voicemail telling you the office hours and that the office is closed. Say what? I’m calling during office hours. Not a good feeling to start a new dental relationship with an office that no one answers the phone after calling for several days. Along with the recent negative reviews I’ll pass before its too late.

Dr. Nguyen saved my smile Sept. 11,2014! The night before, while enjoying a hot, homecooked meal with my family, I accidentally bit down on my fork (which was further in my mouth than I thought) and chipped my two front teeth. Although it was only minor damage, I was horrified because I thought I had caused permanent damage to my teeth, ON TOP of ruining my smile forever! I called Jenny (Paramount Dental’s AWESOME office manger) to see about getting an appointment for later that week or the next. Jenny found a way to work me in THAT DAY!!! Dr. Nguyen assured me that it could easily be fixed with minor «bondo» work and that no permanent damage would follow! In less than an hour, Dr. Nguyen and the ladies at Paramount Dental had me all smiles again!!! Now, my teeth are as good as new!
From now on… I am eating with chopsticks!!!
Thank you, Dr. Nguyen and Jenny!

I travel often and I had a lot of dental work done in 2013. On a trip to Austin I ended up having a problem and I found Paramount Dental on a google search. I’m very satisfied with the simple dental procedure. It was quick and painless. Dr. Nguyen did a good job on my teeth and I would recommend this dentist to anyone in the area.

I had a fantastic experience with Paramount Dental and everyone there. The office is pristine and modern. I felt very at ease, which is always something I look for because hey, going to the dentist isn’t always something people look forward to! But I left the office feeling great and my teeth feeling immaculately clean. Dr. Nguyen was very thorough and answered all my questions. She’s lovely and cheerful and so is her staff. I’d recommend them to anyone who is looking for a new dentist.

What a great dental experience! I had not been to the dentist in several years because the options that my insurance provider offered were downright awful. I moved to Round Rock last year and found Paramount Dental in the listings for Round Rock providers. Although the office is a bit hard to find, I was seen almost immediately upon arriving. The office is small, clean, and quiet. Everyone here was extremely pleasant and helpful. Dr. Nguyen was thorough but quick and I really appreciate that. I’m so excited that I found a good dentist.

I like Paramount Dental and Dr. Nguyen. The staff is very friendly and I like the small office feel.