Leslie’s Pet Purrfections

My name is Joy and I was a groomer at Leslie’s Pet Purrfections until 6−24−15. First, I want to thank Ellie’s mom for the wonderful review. Secondly, I am still grooming locally and can be reached at 512−296−9504. I look forward to meeting new doggy friends.

While on our recent vacation, we has a disappointing experience with Leslie’s Pet Purrfections. We received a call that our dog had been attacked by a larger dog and needed medical attention. Their main concern seemed to be that we understood that we were responsible for all charges (even the $ 25 to transport him) even though Piper did not initiate the attack or fight back. We assured them that we wanted him treated as soon as possible. At Emergency Pet Care, the vet cleaned the injuries, put in a drain and prescribed antibiotics and pain meds. Because we feared for Piper’s safety, a family friend picked him up. She took him back yo the clinic the next day to have the bandage changed and he has been under the care of his vet since we returned. We believe the staff at Leslie’s Pet Purrfections neglected to provide sufficient supervision which resulted in Piper suffering unnecessary trauma.

I dropped my Pomeranian/​Chihuahua off this morning around 8 and he wasn’t ready until 5:20. He got a grooming. She asked if I wanted him shaved down and I told her just a trim all over. He is fully shaved. Not what I was exspecting and not happy with the way he looks.

We have been taking our maltipoo to get groomed by Joy for the last 6 months or so. We cannot be happier with Joys work! She is amazing and our little Ellie always looks so good!!! We have also kept Ellie boarded over the weekend and, seriously no worries at all! This is the best grooming/​boarding facility we have ever sent our dog to. On the plus side, every one of the staff members are super friendly, all the time!

First time to have our miniature dachshund there and she was there for 10 days… she did great! Typically we kennel at the vet and she goes in super nervous, barking, and peeing/​pooping all over the place. But here, as soon as we walked in she sniffed around, didn’t bark when other folks came in (which is huge!) and didn’t pee on the floor! The staff has been great from my first phone call, taking a tour, drop off and then picking back up! They have a full kitchen for any special dietary needs and have a genuine care/​concern for your pet. They take special note about if your pet is social with other pets and will take the time to ‘test it out’ if they aren’t. Great place and our dog didn’t come home with any scratches on her nose like she normally has from scraping it along a crate to try and get out. Lots of outdoor space too! Looks like an old country home made just perfect for this type business. And the price is great too, less expensive than most places and more personalized care. I’d definitely recommend Leslie’s for any kenneling needs and plan on taking our dog back pretty soon for a long weekend!

We boarded our Springer at Leslie’s over the holiday. Wasn’t our first choice but they had availability and were reasonably priced. When we picked up our dog, she was filthy and smelled terrible. we had to roll the windows down on the way home. I guess she had gone outside multiple times and gotten dirty, and they hadn’t bothered to clean her at all during the week long stay. Seem to pack in a ton of dogs. Wouldn’t recommend them.

My sister recommended Leslie’s, since we both have Maltese. My 13 year old is a little bit of a handful, (a BIG handful, to put it nicely.) Every time I pick him up he’s cut exactly the way I like, and he’s SOOO clean! They’ve always been so understanding about his skin conditions and how sensitive his skin is. He gets so stressed at the groomer, but somehow Leslie’s works their magic on him! Highly recommend!

We have been using Leslie’s for a couple of years and have been happy with their grooming services. No complaints!

Sadly my business with Leslie’s may have to end, which makes me sad since Amanda and Trish are two people I hold dear to my heart (and, my disclaimer is I’ve never had an issue on days either of those two are working). However, I try to take my dog to Doggy Day Care at least once a week so I can stay later at the school to make copies, etc. Today I took Robbie in at 6:30 to drop him off. No one was there at 6:40, but I wasn’t too concerned since this had happened twice before. By 7:15 no one was still there and since I didn’t have time to take him home, I had to frantically text my principal to ask if I should call a sub or bring my dog to work, as I have to teach at 7:20. I know the two other women waiting with me were in similar positions.
I’m considering looking elsewhere to take Robbie, as I need to know that when I take the risk and bring my dog on my long commute that he’ll for sure have a place to go. :(
On the bright side, my kids loved having our extra guest today in the classroom.

RIP OFF! I was quoted a price over the phone and when it was time to pick up my Yorkie, the bill was much higher. I was told the person that gave me the quote over the phone was incorrect. Make sure you know what you’re getting before making an appointment. I will never recommend a place like this.

This review is for the grooming only… TAKE NOTE — the boarding is pretty good and I would probably give it 3 stars, not fabulous, but not terrible either. But I have to say the grooming would receive negative stars, bringing their overall score down to a single star, but I’ll be generous and give two stars since the boarding is pretty decent. And I really hate to give an otherwise cool local business such a poor rating, but their grooming has earned it, sadly.
I’ve been taking my dog to Leslie’s Pet Purrfections groomers for almost 5 years. I think I’ve only had ONE decent groom since I started going there. She’s an active dog, so I thought that maybe that had something to do with her coming home with burns/​bald spots/cuts…but this last time was it for me = she had a cut/​burn/​baldspot that was the size of a quarter. Again, I thought it was because she was so active… but I was done with this place for grooming regardless. I took her to another place (in Illinois) earlier this Spring and she came back PERFECT! No cuts, no scrapes, no burns, no «doing their own thing» as far as how they thought she should be cut. I would think that going there for so long, that they would «get it» as far as the particulars of how I want her cut — I never know what to expect when I picked her up = sometimes they listened, but most of the time they did not. But the cuts… no excuses. She was recently groomed somewhere else in Austin for the first time and she came back perfect, so no more Leslie’s for grooming…5 years of «trying» them was enough.
But their boarding is pretty good… just avoid them for grooming. I’ve also heard decent things about their daycare. Their staff is friendly most of the time.

Leslie’s does an exellent job and their employees are super informative and friendly. My dog Presley absolutely LOVES going and that is important because he is the client! I would recommend them. They are more expensive then chain pet store grooming, but you get what you pay for and I support local businesses!

Thanks for doing a great job! Bella is just over a year young. She looks and smells great! My mom being pretty skeptical about most was quite impressed w/​how clean the place looked and smelled. We will for sure take her back again. It’s very convenient to home as well!

My wife took our new Miniature Schnauzer puppy to this place and left specific instructions as to how she wanted her groomed. All they had to do was follow the lines of the previous cut. They even wrote the instructions down. When she came to pick the puppy up, they had ignored her instructions and given her the «standard» Schnauzer cut. They were unapologetic and did not seem to care what the customer wanted at all. The response was «it’s just hair it will grow back». If I had been there my response to that would be the hair may grow back, but we won’t be back. There will not be a next time, we will not be back. We’ll find a place that actually cares for thier customers and that wont just do whatever they feel like.

I have a 14 month old boxer named Daisy who goes to daycare here once a week. I was referred by a coworker and really like they are right down the street from where I work so it’s an easy drop off and pick up. Daisy really enjoys playing with the other dogs and having a good time. She’s very tired by the end of the day, which is perfect. The staff are very friendly and always seem happy to have her with them. I know a few of them are boxer owners as well. I definitely recommend this place and recommend supporting our local business owners!

Darron did a great job on my two poms! The price was great and I’ll definately use their services again!

I am new in the area so I have been using Unilocal to find different things. I was pretty upset with this place. I expected better. I went the day before to check the place out. I talked to a groomer. I had a good feeling about leaving my baby there to get a hair cut. She was really nice and invited me to look around. Paco is a sweet dog. He is familiar with getting hair cuts. He gets one every couple of months. When I picked him up he had been cut several times on his face and had razor burn. They nicked him on the corner of his eye lid his eye was tearing.

I started taking Rocco to Leslie’s one month ago and boy was I glad about the choice! Not only Tobi but a few coworkers of mine recommended Leslie’s as well, so I felt comfortable to put him there while I go to work.
The staffs are friendly and Rocco seems to really like to hang out here. He sees and plays with a few of the regulars there and he is now becoming a regular there too. The owners, Leslie and Eric, are nice and they love all the dogs there. Leslie gave Rocco a free nail trim on his first day and he had an awesome groom few weeks later.
The doggy daycare costs $ 15 a day but $ 13 if you put your doggy there for continuous Mon-​Friday work week.

I have been taking my poodle there for grooming now for 9 years. I love them! They know her and she always come back gorgeous and trimmed perfectly. Prices have gone up, but I don’t mind. I can literally call the day before and get her in for an appointment. I have never been told they did not have space for her. I have tried to book groomers who are closer to where I live, but I they have a wait time of like a month!
I really love Leslie’s and all the staff. They are friendly and helpful!

I’ve taken my 1 yr old Boston Terrier, Coco, there a few times and they’ve always taken good care of her. They have another Boston Terrier that I think belongs to the owner’s cousin who played with Coco whenever she was there and when it’s time to go home, she’s always clawing at the door to go back so she must enjoy it there. Their staff is very friendly and prices are reasonable.