Hip Hounds

To be honest, my dog and I are a little codependent. I’m pretty protective of her and I hate having to leave her. That being said, Hip Hounds allows me to do that without the constant worrying. The staff is always super sweet and helpful. Also, they have webcams that allow you to check in for a little added peace of mind. My dog is always passed out before we are even home. I love feeling like she also gets a vacation filled with tons of puppy playtime. I’m so thankful to have a place I can trust with my precious pup!

I LOVE Hip Hounds! Been using them for 5 years. My mother drove up here and literally «interviewed» (asked tons of questions and toured entire facilities) because her «grand pup» could only have the best. Nothing compared to Hip Hounds. Why are they the best?
1. The staff! They know all the dogs and their personalities, and are very patient even when you call multiple times a day to check on your fur baby… «But does he seem like he misses me?»
2. The dogs have OPEN play time ALL day and are only crated in the middle of the day for a lunch break.
3. They are supervised at ALL times… Really! Ive checked that daycare cam religiously at times!
Basically it’s obvious how awesome they are when my dog jumps out of the car and runs straight into the front door of Hip Hounds and doesn’t even look back to say «goodbye.»

Great place! My dog had a great time and the staff is very friendly. Felt very comfortable leaving my dog here.

Things started out well and we were happy and impressed with our dog’s first visit here… so we boarded her overnight as we needed to go out of town. When we picked her up, she seemed somewhat lethargic which I put down to her simply being worn out from playing. However, the next day we discovered a cut behind her left ear that had just started to scab over. Her ear hurt so much she wouldn’t let us touch it. None of the staff at Hip Hounds said anything about her being injured so I can only assume they didn’t notice it… which makes me wonder if they are understaffed or overwhelmed on the weekends. This is the first time in my dog’s many stays at daycares and boarding facilities where she has been injured so, needless to say, we won’t be returning.

I just picked my dog up this morning, away for a week.
Before heading home, we went for a walk. Returning to the parking lot, my dog attempted to return to his dog companions via the back gate. And then he went to the front door and protested, pawing at the door. Let me in!
He loves to be among the dogs and staff at Hip Hounds.
I worry that my dog might not want to be kenneled. After this afternoon, I am comfortable that he enjoys his visits.

I love having a place I can leave my dogs when I have to be away. Peanut is 13 but still active enough to enjoy the daycare and interaction. Carson is much younger and very active. They both always come home happy and tired. I’m not crazy about the extra charge to pick up after noon, but I roll with it because they’ve always been reasonable about other things. They’ve had a Groupon that saves you a lot of money, especially if you’re just considering checking them out.

My dog just LOVES this place! She always comes home super tired from all the fun she has at play days. They also have some of the best prices in town. The webcam is great feature as well!

Really conflicted about writing this review for several months. We were referred to Hip Hounds by a friend who has used them for years and had developed a great relationship with the employees. In general, I thought our dog loved it there. She would normally get excited when I told her where we were going and would trot in the front door like she was ready to play. The facility is very nice and I was glad they had an indoor play area for those rainy or too hot/​cold days.
I should have known that it was going to be problematic when after her first day of daycare she came home with a huge cut on her ear that had a large amount of dried blood. We didn’t notice it until we got home, and when I called the Manager he said they had noticed some blood on the ground earlier in the day, but didn’t know which dog it came from (???) and apologized profusely. Over the next few months our dog (who normally only went to daycare once a week and was boarded a couple of times) came back with a variety of cuts and scrapes, which I just accounted toward the dogs sometimes playing rough. Not once was I told when picking her up that she had an injury. We just had the fun of discovering them (even a puncture in one of her ears from a tooth one time). I cannot access the webcams at work, so I never could see how the dogs were monitored, but they did tell me that some days were just «crazy» with how many dogs were there.
Not a big deal, but I asked them to trim her nails probably 5 – 10 times and I don’t think they remembered to do it before I came to pick her up once, so I normally had to remind them.
Unfortunately, we were asked to stop bringing our dog here after one day they said she got into a fight with another dog and they couldn’t afford the risk. I always made a habit to ask how she was when I would pick her up and they always told me she played really hard all day, but would laugh about it and say that’s just how some of the younger dogs are. I made sure to ask lots of questions to see if she needed more training and was usually assured that she was fine, just never got tired of playing. Even still, I reached out to the Manager for recommendations on local trainers, and despite a few follow-​up emails, never got a response.
I’m not one to make excuses and pretend my dog is incapable of doing anything wrong, but we had never seen her instigate a fight or be aggressive towards other dogs and was generally very submissive, albeit energetic.. Worst of all, the Manager told my boyfriend (who picked her up that day) that if I had any questions I could call them, which made me feel like all of the time I had spent talking to them and building a relationship was just thrown out the window. I was the one who dropped her off and picked her up 95 percent of the time, in addition to exchanging emails with employees and I was really hurt that he didn’t call or email me to explain what happened. I had planned on taking her there for her whole life and it just came to an abrupt end.
Over the summer, we took her to a private trainer and have since started taking our dog to another daycare closer to our house that is not as sterile and seems to have way fewer dogs. Both the trainer and the employees at the daycare commented endlessly about what a sweet dog she is and said they can’t picture her being aggressive or doing something to necessitate getting kicked out of another daycare. She’s gone almost every day of the work week for a month or so due to us listing our house and has not come home with one injury. She’s also very happy and excited every time we pick her up, unlike at Hip Hounds when she would come out with her head down.
Maybe there were too many dogs, or maybe there were dogs there that our dog just didn’t jive with, but it’s weird now looking back and recognizing that maybe it wasn’t as great as I thought it was for us, but I know others who have relied on them for years and had no complaints, so who knows.

I am disappointed in Hiphounds. This was the 2^nd and longest stay for my dog at HipHounds while we went on vacation. Not only were the cameras were down during the entire stay but my dog caught a respiratory infection. My dog was breathing abnormally, coughing, and sneezing when I picked her up. A couple of days later her condition worsened and she was taken to the vet who diagnosed my dog’s condition.
After personally notifying HipHounds in person at the advice of my vet, the gentleman apologized and thanked me for notifying him. Meantime, I forked out additional money for the vet bill in addition to the $ 220+ HipHounds charged.

I’ve used Hip Hounds only once when my usual place was booked (over Christmas vacation) and was very pleased. My dog seemed to have a good time, and they even have web cams so I could try to sneak a peek of my pup while I was at work! The staff and owners were friendly and made me feel safe leaving my dog in their care. Unfortunately they are about a 30 min drive from me so it’s not my first choice, but they aren’t too far from my work. They have a large facility and don’t seem to fill up too quickly which is nice.

Saw this place on Unilocal — reviews very positive — friends had used it before. Was asking around about it with other friends and they had also used it. One of the most important things, for me, when boarding my dog is that he has a good time, but not out of hand (picking up bad habbits) and comes back tired for a day or two. The staff is very friendly, their prices are reasonable and my dog Wylie has been tired for two days! The Unilocal deal they have makes their prices even better. Highly recommend.

Hip Hounds is the only place I will leave my dog. Not only do they have an amazing staff, but the staff hasn’t changed in the 3+ years I’ve been going there.
Additionally, my dog Kiko LOOOOVES their indoor/​outdoor play facility, and it’s a great way for her to socialize with other dogs.
Cannot say enough great things about them!

Our dog Madison has stayed at Hip Hounds numerous times over the past 4 – 5 years, and every time has been a great experience. Some specific feedback:
1) our dog seems to really enjoy her times at Hip Hounds
2) the staff are friendly and efficient
3) the staff are all very clearly dog-​lovers — I particularly appreciate this
In short, this is a great daycare/​kennel and I would gladly recommend it to anyone.

We love Hip Hounds but not as much as our Boston Terrier! The staff is always friendly and very accommodating to any and all special needs. Most importantly the facility is always spotless and smells decent for a doggie daycare /​boarding facility. Michael is always so nice and is always honest in sharing with us the good and bad (more good than bad :)) behaviors of our Bostie. I couldn’t imagine leaving our little one anywhere other than Hip Hounds!

Great facility! We just switched boarding facilities because I wasn’t happy with what I’ve been hearing lately about the facility my dog used to go to. I’ve really only dealt with Michael and he’s been great and very helpful. It is a large facility, but it has a great set up. My dog seemed super happy here and she will definitely be back.

I have a very energetic 1 yr old, 70 lb «puppy» and I take her there for doggy daycare on occasion. She is so excited as soon as we pull in the lot, she can’t wait to go play. When I pick her up after work, she doesn’t even want to get in the car to go home. I think she likes Hip Hounds better than me! *tear* When we get home, she is PASSED OUT all night. I have to wake her up to eat, go out side and then straight back to sleep. She’s even still sleepy in the morning. It’s amazing.
I’ve also used them for boarding a couple of times with no issues. The staff is really nice and patient as I blather on about my «baby». :)
I have recommended them to many friends, and will continue to do so. Give them a try. You won’t regret it. Also — if you go to their website, there’s a coupon for your first visit/​boarding. Great deal!

I really like this place. I had a very energetic dog that needed constant exercise. We took her to Hip Hounds on a regular basis to run away from the Texas heat during most of the year.
I found it very reassuring to be able to check on my dog online via their webcams and the owners have been nothing but wonderful. They are always available, pick up the phone promptly, and have policies that ensure that your dog will be with other well socialized dogs.
I do wish they would take back the breed restriction changes as it seems like an unfair discrimination against bully breeds. If I were to guess, I would say its an insurance thing. In any case, the place is spot on.

We have been taking our lab mix to Hip Hounds for almost 5 years now and they have been absolutely wonderful every single time she visits. Every time I call in they remember me and my dog and there’ s only been 1 time they didn’t have room for her, which was my fault for calling so close to a holiday.
Every time I drop her off she’s super excited to go play with her friends and when I pick her up she sleeps for days because she’s had so much fun.
Once she got a sore on the pad of her foot while we were out on vacation for a week. They bandaged her up and made sure she was comfortable. Other places would have given her all kinds of meds and charged me an arm and a leg or it at the end.
Bottom line, this place is like a second home for my pup and I’d highly recommend it to anyone who likes to make sure their dog is comfortable and has fun when they can’t join you on trips.

My dog loves it here and the front desk clerks are very friendly. Their hours are a bit odd but we’ve been able to make it work.

This place is awesome! It is hard to find a facility with so much open indoor room for the dogs and in Texas, where it is super hot or pretty cold much of the year, that is very important! Most kennels leave your dog locked up except for a couple 5 minute potty breaks a day (I know, I worked at one), but Hip Hounds makes sure your dog gets lots of exercise and interaction. The staff are very friendly and have always been very on top of things. The facility looks and smells very nice. It is also obvious that they care about dogs, not just making money. The owner even takes in some foster dogs and donates food to a program to help homeless dogs.
Hip Hounds is open 7 – 7, which is super convenient. Most places aren’t open that late! This is a wonderful place hidden back in a private area. Check it out. They even offer a special where you can get your first two nights of boarding or days of doggie daycare FREE to try before you buy. How can you beat that?!