Galaxy Automotive & Tire

So I have had my beloved truck for 21 years. It’s a 1995 model C1500K, very sturdy vehicle with a reputation for lasting. I have taken excellent care of it because it is my baby.
Well, ultimately, it is still 21 years old at this point, (3÷3÷2016) and eventually thigs break down. I have also been a little on the poor side these last 2 years, and trying to keep after an older ride is not cheap. As a result, the poor old beast warped his heads and blew away the head gasket; unfortunate, but not unfixable.
I have had zero problems with my AAA service, so when they recommended Galaxy, I said ok. I have zero experience with auto shops in the Round Rock area, and had no idea what I was walking into.
It took them a week to machine the heads and get them back on, which I did not find fishy at first; after I got it back, the first 12 hours started exhibiting major anomalies and sounds that truck has certifiably never ever made before. And less than 24 hours after getting it back, it throws a bolt and starts slamming a rocker arm around the inside of the engine like a whip, and naturally I have to call the tow truck again.
I have them take me back to Galaxy, where they put the rocker arm back where it goes. Oh and did I mention they severely kinked my dipstick? I pulled it to check fluid levels and it was difficult to get out; so much so, that it refused to go back in and bent rather than proceed. Dipsticks are made from springsteel, people. They are furiously bendy. They are nigh impossible to actually put a bend into, and I did it fighting with that chute.
Well I go to get my beloved back from this horrid place a 2^nd time (today, the 3^rd of march 2016) and I have zero trust for them. I pop the hood because it has a horrid squeak that it did not have before. The idiot Cesar tries to tell me it is because of antifreeze leaking onto the snake belt.
Bitch please, that truck has not had antifreeze in the radiator for ten years. (It leaks… water is free. Antifreeze is not. Also, this is Texas. It never gets cold enough here for that!) The look he gives me tells it all. Caught you! So I look at it myself (I have serviced this engine for the entire 300k miles it has on it. I know my baby.) He proceeds to tell me I have no idea what I am talking about and insults me in this manner for the next 20 minutes.
Then I start pointing out missing pieces. Where the hell is my heating coil? So they produce it. Wait, why the fuck is my dipstick up by the coolant overflow? It has been down by the radiator for 21 years! «…durr, no it goes up there, durrr…»
I am so angry I want to murder all of them and burn the place to the ground. After reading the other reviews on here I think there are people who would help me do it.
TL;DR — this place steals parts they think you won’t miss. They ruin good parts they hope you won’t notice. They do shoddy work and destroy the life of your vehicle. STAY AWAY FROM THIS PLACE AT ALL COSTS.

Let me give you my experience and you can decide if you would go here. A few months ago I had a nail in my tire and was looking for a place in downtown Round Rock to get it repaired. I have driven past this place a million times so I decided to stop because no one was there. While I was there I decided to get an oil change and the older guy who worked there was nice and gave me a history lesson on downtown RR. Fast forward to 10/​23/​2015. I noticed the same tire was losing air so I figured the patch/​plug was leaking and I would take it back there and pay to have it fixed again-​no biggie. While I am there I ask the person in charge how much for a tire balance/​rotation to go along with an oil change. He quoted me a high price, I said no way, he quoted a lower price (which was fair) and I said ok. He comes in and says one of the lugnuts is on too tight and if they proceeded that it may break. Well, I needed to have the tires balanced and rotated so I gave the green light knowing that the stud may break. It broke. He asked if I wanted to ride on just the 4 or pay to have it fixed. I asked how much? He said he would charge me cost of the parts and 51.00 to repair. Unhappy, yes. but it is what it is. They fixed it. So they complete the work and when they are backing out I notice the same tire that was low when I brought it in was just as low as when I brought it in. Only comment I received was oh I just need to air the tires up. I asked them if they rotated the tires and they said yes and I asked where the right rear tire was rotated to and he pointed to the right front. That didn’t make sense but I gave them the benefit of the doubt and moved along. Sunday morning I notice the same tire was flat again. I started looking at my invoice in depth and notice that the parts he said he was going to charge me cost for (1.99 at 2 auto part stores down the street) were invoiced at 7.75 each. According to my car manual, my car holds 4 ⁷⁄₈ quarts of oil, they charged me for 6. So now I have doubts about whether they even rotated my tires properly-​they said they did but the same tire I brought in flat was still flat. I went back this morning and they «claim’ that there was a nail in that rear tire. Did they show it to me before fixing it? No… Seems shady to me. Little things like cleaning their hands before getting into my crème colored interior and changing the sticker from my oil change are the little things that should have been done. Did they offer any type of customer satisfaction refund (even something small like reducing the price of the parts or the extra qt of oil I was charged)? Nope. So, obviously I will never return to this loaction again, or the one on Mopac either. You decide for yourself whether or not you would ever go to this place for work.

My car died in Round Rock last week on my way back to Dallas. I called AAA and the driver recommended this place. I can’t help but wonder if I should have taken my car to the dealership. They said engine «locked up» and was shot. 7K for new engine, fan assembly, radiator, etc. The manager seemed nice, but also told me that Carmax would only give me a couple hundred for my 2008 Chrysler 300 SRT design. He thought the owner would want to buy my car. Sounds a bit fishy, right? Carmax gave me almost 6K. Again, I probably should have gone to the dealer. And on a day that it was over 100 degrees outside, they do not have AC in the waiting room. Manager did contact tow truck to get me to Carmax when told my car had died. I just have an uneasy feeling about my experience there.

Thank you to Adrian for fixing my car the same day. My car had to be towed the night before. The next morning I left a message to have someone call me and Adrian called me back within 15 minutes, told me that he would eval the car and get back with me. I really appreciate that he didn’t try to screw me over by telling me that there was a lot of things that needed to be done to get the car back on the road. The car is running great again. I recommend this garage.