Austin’s Automotive Specialists

This place is fantastic, they were super helpful. I had water in my car from a bad sealing on my rear passenger door and they were able to fix the problem and were super informative. The two guys that work the front desk where are very nice and super sexy. ;)

This is the 3^rd time I’ve had my truck repaired by these guys and they never let me down!
Great customer service, very skilled mechanics, quick service!
If you’re in round rock and need a repair, these are the guys you need!

I freaking love this place! I’ve been coming here for the past 3 – 4 years after my husband had a really great experience and now we don’t go anywhere else. These guys are knowledgable, honest, and they’ve got GREAT customer service. And look, for the women out there who feel that mechanic shops are always just trying to take advantage, I understand the feeling, but these guys aren’t like that. I have to take my car to get serviced every time by myself and they don’t pressure me to get more services done or God forbid do it without my knowledge, I just feel like they’re giving me their honest recommendations and I can appreciate that. If you need any car services done, I would definitely recommend this place.

If I could give 0 stars I would. I came in to have my car inspected and when I viewed the inspection report I noticed that the technician incorrectly entered my license plate number into the TX DMV database. When I took issue with this, they refused to correct it and insisted there was nothing they could do to correct **their** error once the report was submitted. I stated that this couldn’t be the first time a mistake of this nature had ever been made and there must be a way to correct it. I requested they call the DMV and they refused. The technician was very cavalier and insisted that there wouldn’t be a problem with the inspection report having the license plate number incorrect as long as the VIN number was correct.
Now I have the hassle of dealing with this issue when I renew my vehicle registration. Further, throughout the interaction the technician was arrogant, speaking to me as though I were a child, and called me «sweetie» (I’m 36 years of age, married and pregnant).
I also called later to speak to the store manager and he was just as rude and unhelpful. CAVEAT EMPTOR.

The repair men were very nice & didn’t charge me for my oil change since Ray had given my boyfriend one about 2 months before & something about spilt oil but he kept his word & was very courteous. They fixed my cars issue & I’ll be going back for my next oil change & a new catalytic converter that I need replaced. It did take longer than I expected but my experience was well worth it. Thanks guys!

Honest, knowledgeable mechanics! Won’t take my car anywhere else! They showed me what was needed. No padding the work or recommending «extras» to pad the bill. I definitely recommend these guys!

Got me in and out and gave me a fair price. Even threw in a 10% discount. Can’t complain.

After spending thousands of dollars on repair for overheating, I now have my engine boxed up in pieces in the back seat. First they tried to get me to use a head gasket sealer on it and then sell it to the next sucker that didn’t know any better, but I don’t live my life that way. When it overheated again, they wanted to charge me $ 900 just to put it back together on an unauthorized tearing apart of the engine. Jon, the front office guy, told me the reason I needed to pay this charge was that «I shouldn’t have expected them to fix it», but they sure took my money for a head gasket repair. They have caused me huge loss, and I’m considering a lawsuit. It will be a great day for Round Rock and Austin when Brake Specialists goes out of business. I wouldn’t trust them to take my trash to the curb.