I’ve know this business for over 20 years and bought my vintage Rolex from them. It was such a great deal the watch is now worth over 4 times what I paid for it. After they moved to Georgia I had my watch serviced twice by someone else in San Diego. It was always a hassle to get it back, once it took almost two months. It was extremely expensive for just cleaning and gaskets. So this time I decided to look up the store I bought it from. From the moment I received their email I knew I could trust them with it. They were professional and understood most importantly that I needed it back quickly. The price was fair and every detail of the repair was detailed on the receipt. They did not try to up sell me once I agreed to the repair and the price was fair. They also returned the old parts. Everything was communicated clearly and I received my watch delivered to my door. And to top it off the time and date was set and it appears to be keeping perfect time! Amazing customer service, excellent competent, experts, the best watch people I’ve ever seen. I will never go anywhere else. Thank You
Serge o.
Tu valoración: 5 Atlanta, GA
Dont let the name fool you! Although the name implies diamonds which they also specialize in, Capetown to me is about WATCHES!!! There is no better watch operation in Atlanta or on the east coast for that matter than Capetown. Anything you want, Jonathan can get it for you at the best prices. Im not kidding! There isnt a rare watch he cant find. His connections are everywhere whether you want a $ 1000 to $ 1,000,000 piece. Service is impeccable and personal. Want a Bar/Bat Mitvah, Sweet 16 or any other special event gift, Jonathan and his staff will help. He’s been my «goto guy» for close to 20 years. I bought my first Jaeger LeCoultre from Jonathan to welcome my son Jaeger over 10 years ago. He’s been my referral for all watch issues from services to sales. We’ve recently been on a Bar Mitvah cycle and he’s provided classic time pieces for the occasions. His inventory for new and preowned watches is unmatched and his service warranty is a uncomparable. You wont be disapointed. Get ready for a great long lasting relationship.
Allan S.
Tu valoración: 5 Austin, TX
I recently purchased a Rolex Datejust from Capetown. After reviewing the very large online selection and wanting to see a few variations side-by-side I followed up directly with Jonathan. He was extremely helpful through the process and sent over a few variations of the watch based on the specifics I provided. Additionally, he was quick to respond with any questions I had via text or email. I would definitely recommend Cape Town and will be referring friends/family to Jonathan and his team going forward. Thanks for the great service
Cigar S.
Tu valoración: 1 Sarasota, FL
Bought a Breitling from Capetown and shortly after receiving the watch it started to stop running after not wearing it for 5 – 6 hours. I sent the watch back to Capetown for services and when I received it back… the same problem. I wrote their CEO about my disappointment and haven’t heard a peep from them –and honestly now don’t want to. The watch is visually in good shape but obviously there is something wrong with the inner workings. So not having faith in Capetowns abilities to identify and fix the issues I sent the watch back to Breitling for service. The list of issues with the watch was extensive. Some expected and others you would think Capetown would have caught.
Mike L.
Tu valoración: 5 New York, NY
Capetown Diamond is my GOTO resource for the best ROLEX selection anywhere. Co-owner Jonathan Marcus is professional, resourceful and always gets it done. They have the best selection of Rolexes at very competitive prices. Their lifetime guarantee is reassuring and I have bought several pieces from them and have been truly thrilled with the product and the service. I recommend Capetown hands down as the place to buy your luxury timepieces. I am a very satisfied customer.
Izzy D.
Tu valoración: 5 Compton, CA
Hey Capetown Diamond, I just wanted to thank you and the whole capetown diamond family. I did receive my new watch yesterday. I couldn’t be happier with the whole purchase experience. Can’t wait to buy another watch from you guys. I will make sure to let everyone I know where to go to purchase there new watch or jewelry needs. Thanks again.
Larry C.
Tu valoración: 5 Bellaire, TX
I just received my Patek from Jonathan. Like all the other reviews have mentioned the watch was in perfect shape as described and purchased at a reasonable price. What really differentiates Jonathan and his family from other business is his customer service. It was a breath of fresh air dealing with him. I asked a ton of questions for which I got honest answers. As you can imagine spending this kind of money sight unseen from a distance can be unsettling. But Jonathan and his mother took the time answer all my concerns. I would recommend them with no reservations and will use them in the future. Thank you Jonathan the watch is incredible Dr Larry Cohen
David G.
Tu valoración: 5 Ridgeland, MS
I have been purchasing watches from Cape Town for over 30 years! Rolex, Patek Philippe, Cartier, Girard Perregaux, Jaeger le Coultre, Breitling, Blancpain and have never been disappointed. I have also sold a large portion of my collection over the years through the company and have always received excellent value in return with exceptional service. They are very fair with their product evaluation and their service department is amazingly efficient and quite timely. if they are not comfortable they will send it to the manufacturer for service. You could not wish for better. David Groll
Chris B.
Tu valoración: 5 Augusta, GA
I have been doing business with the Marcus family for years. I have purchased approx 6 Rolex watches from Capetown 2 new and 4 preowned. They are by far some of the easiest most honest people to do business with. You will save thousands purchasing a preowned watch from them and they truly stand by their lifetime guarantee. If you are in the market for a quality new or preowned watch you won’t find a better one for the price anywhere.
Robert P.
Tu valoración: 5 Agoura Hills, CA
I rarely write reviews for on-line purchases but I have to say this was one of the best experiences I’ve had buying a luxury item. I worked with Jonathan Marcus and he was very responsive, professional and provided great customer service. From the time I paid for the 2 Cartier watches, I received shipment confirmation in 2 hrs and the order showed up on my door step the following day — WOW! The watches were in MINT condition — JUSTASDESCRIBED. Honestly, the condition exceeded my expectations. I will be a customer for life — hats off to Jonathan and Team!!! If you are in the market for a new/like new watch and/or jewelry, be sure to stop by and call Jonathan Marcus for any questions. Thanks, Robert
Tony K.
Tu valoración: 5 Aurora, IL
Recently purchased a certified pre-owned Rolex from Capetown and could not be happier. The watch came as described and Capetown’s customer service was exceptional. I will definitely do business with these guys again! If you’re in the market for a high end time piece I highly recommend you start and end your search with Capetown.
Michael C.
Tu valoración: 5 New York, NY
I have a friend who had a good experience with Capetown Diamond last year, so when purchasing a Cartier watch this year I decided to use Capetown as well. I wasn’t disappointed, Mort and the rest of the sales team were very helpful, easy to work with, and they got the watch to me very quickly. Without any hesitation I would use Capetown again in the future.
Mark E.
Tu valoración: 5 Andover, MA
I found a pre-owned Cartier watch on an internet search to give as a gift to my girlfriend. Contacted Capetown by a link and they returned my email the next morning. Got on the phone and they bettered the price, verified the«mint» condition, and promised delivery in two days. All came true. Watch arrived this morning(in one day as they even covered extra overnight shipping). Also included a full written warranty for 12 months plus lifetime parts, which I hadn’t expected. The watch is exactly as represented. Worked with«Mort» who has been pleasure to work with, totally professional in all respects. I expect I will give them further business as they appear to be family-owned and have an actual storefront(3 of them it seems) and are legit. Very pleased.
Brett S.
Tu valoración: 5 Marina Del Rey, CA
I just purchased a yellow gold daytona Rolex from Capetown Diamond. I could not be happier the watch is in new condition. Mort was a pleasure to do business with. Could not be happier!
Susan o.
Tu valoración: 1 Denver, CO
Very disappointing — I put a diamond ring on consignment with them. After 6 months, they had never listed the ring or obtained the appraisal they said was necessary before listing the item. Total waste of time!
M S.
Tu valoración: 1 Fairburn, GA
I found a hard-to-find watch on the website of these guys. I printed out the ad and physically took it in to talk to them about it. Once I told them the item had been discontinued and i was glad they still had it, they told me they would look for it and the price«SHOULD» still be the same. It wasnt. They found one and called me and they raised the price on it by over $ 300. From there it just went down hill and they refused to honor their original ad for the watch. Not good business practices!