All My Sons Moving & Storage of Atlanta

I retained All My Sons to support my move on ⁶⁄₁₉ (Account No :4 643 054). I was advised that the movers would show up the afternoon of Sunday, 6/​19, which was both Father’s day and my birthday. When it got to be late afternoon I started to reach out to All My Sons to find out they were running behind and they apologized. We agreed the move would occur on Monday, 6/​20, which I took a day off of work with no pay. I called on Monday, 6/​20, around 11:30 AM as I had not heard from anyone. When I finally got a call back once my contact got to the office to find out that he «forgot» to transfer the order when we talked on Sunday and now they had no availability to conduct the move on 6/​20, after they already missed the original booked date and cost me a day of pay. They apologized and recommended I consider finding another company, which I advised I could not do given the short notice. They confirmed they would move me on Tuesday, 6/​21, as the first move of the day. I had a one bedroom apartment that I was moving to another one bedroom within the same complex. The entire apartment was packed and ready upon their arrival. The team took nearly six hours with three men to complete the move. The movers did not have the appropriate supplies and I had to drive one of them to the store to buy the tools needed to move the washer and dryer. When the movers were finally ready to leave their truck would not start and they called their manager who advised them to waive someone down to attempt to jump the truck (the phone was on speaker and I heard the conversation). It was nearly 100 degrees outside this day and I ended up having to host the movers in my home for nearly two hours while they attempted to secure help with the truck with no assistance from their company. In the end, I lost a full day of pay, had to pay an extra day on the apartment I had to move out of due to their missing the move date and host their employees who they left stranded.

After reading so many bad reviews, I felt that I needed to leave a review myself. I worked for this company a little over a month ago. I only worked a week. They had an ad for drivers, and when you come in they tell you that you help move as well. At the time I really needed a job, so I thought I l would give it a try. I made it clear I was not experienced in any of this, and they assured me that I would just be a «helper”/driver.(which I later realized means mover).This company is one of the worst companies I have ever seen in my life. They hire everybody that applies. They do not train you at all, they have you come in at 7am, they give you a green t-​shirt, and pair you with someone they call a vet (my 2vets had been working a month with no prior moving history) and you go on a job (this entire process is about 3hrs with no pay). my three experiences were all terrible, and after that I decided I did not want to work there anymore. My first experience (the first day) they tried to put me on a four-​man team when the customer asked for three. The supervisor Wendell said just get there and go for the upsale. Luckily the driver called the customer before we even left to make sure that it was okay to have an extra person the customer said no so I got off that truck and got put onto another job which was a three-​man team which should have been a four-​man team. Because we are not professional movers it takes a long time. Once again, I thought I was being paired with pro’s and I would just be the wrapper/packer/“helper». Everything has to be wrapped, but the person I was with looked shocked that I was using the blanket pads and everything so I’m guessing that they don’t usually wrap things properly. It took 8 hours to load everything onto the ladies truck we got to her new home and then it took about 3 hours to unload everything off the truck. We did not finish the job until 11:45 at night. So I had been working for 16 hours, with no break. They only pay you for when you get to the location and when you finish so the first 3 hours I don’t get paid for. Second day we go to a ladies apartment it looks like a very reasonable job for the crew that I was with. once again it was me, another person who just started, and another «vet» who was 100lbs. The issue with this job was that the sales person told this woman that it was $ 189 for 3 hours. When we got to the location and went over the paperwork she realized that it was 189 per hour which she did not agree to so it was cancelled and we had to leave. What made this so bad is because this poor woman had a brand new baby it was very obvious that it was not clearly stated to her that it was $ 189 per hour. she said it over and over again that the woman said it was $ 189 for a three-​hour job it would have made no sense for her to pay that much money for that small move. And when I told the manager Wendell, that I thought it was extreme miscommunication and that the woman really honestly thought it was $ 189. He replied that the customer is trifling and that most of our customers are trifling people that lie all the time. My third day, and final day, me, another new person, and the same vet who weighs about a hundred pounds soaking wet, were sent on a huge job. The customer had three to five flights of stairs in their Town House. The customer stated to the sales person that they had extremely heavy things that needed to be thrown over railing that really needed professional moving work. We were clearly not the team for this job. We did not have back braces, we did not have any kind of straps that would help us move we were not prepared for something this huge. I felt really bad for the customers because I’m sure when you pay this much money an hour you are thinking you’re getting professional movers but you’re really not. You’re getting any Average Joe off of the street they promised us that we’re just going to be packing and helping but we are the actual Movers. This guy was so mad because it took us 6 hours to load the items in his home, and he had other stops to make (which was not in our paper work) he had a lot of work to do and we just could not do the job we could not finish it in the time he wanted. We didn’t finish until 3am. company it just is a huge scam on all ends. The people that are working for that company are fooled into thinking that we’re coming in as drivers or we’re just going to be helping when in actuality we are supposed to be the professional movers and we clearly are not. There are some people that are professional movers and that do have the experience. I see What they try to do is give a hard job to a team of 3 that are going to take a long time so they can charge the customer per hour. If it’s a small job they will send extra people to try to upsell customer is paying a high rate per hour. The guy John that works there is a total liar, so don’t believe a thing he says. PLEASE DON’T USE THIS COMPANY AND DON’T TRY TO WORK FOE THEM!

I used All My Sons this weekend to move and I not only had things broken (a table and more) but also STOLEN from me. Not only did the company not call me ahead of time to confirm an arrival time, but they also could not speak clear English and proceeded to disrespect my property. The desks and dressers were not wrapped as I was promised they would be. Therefore things from my drawers fell out onto my driveway and I had to pick them up. I noticed that an item was missing and asked about it, and all three of the young men «knew nothing about it.» I have since unpacked and found another item missing! Stolen! This was all around a horrible experience for me and I don’t recommend using them in the Mcdonough, GA area.

Worst experience and horrible customer service! They were supposed to call and confirm the day before and never called. I had to call them three times before they provided a time.
They indicated that they would be at my home between 8 – 10 AM but the hours go by and still a no show. I called several times during the day to receive an ETA and finally they show at 6:30 PM. The worst part of it all they show up with a small truck that would’ve taken multiple trips and without any covers to protect my furniture. I was so frustrated I canceled the move.
I called them to get my deposit back and they said they would have to look into it. There is nothing to look into since the move didn’t occur. This company is incompetent and I’m surprised they are still business. I made the mistake of not reading these reviews before I booked them. I highly suggest you use another moving company so you don’t waste your time and money.

First off, I want to express that the movers themselves worked hard and did a fairly good job. My 1 star review shouldn’t be reflective on their effort or work. However, was told that they would take care of any equipment which needed taken apart and put back together which is hard to do when you don’t bring any tools. Luckily my Dad still had his toolbox at the old house when they arrived.
1. I scheduled an appointment for Friday morning. Was told that they’d be at my house to start between 8 and 11 but would call ahead of time. I left my Dad at the old house and I went to the new house to prepare for other scheduled services and deliveries I had throughout the day. I finally called around 11am because no one had even called me to let me know they were on the way yet. Was told that the driver had a family emergency and the new driver was on the way in to work. First of all, why would you wait this long to coordinate a new driver or was this a BS excuse? I would think this could have been coordinated around 8am when I figured they’d initially be on the way. Second of all, why would you communicate this to your customer? Keep in mind this whole time myself and my Dad are putting off other things we could have been doing. Oh and just so everyone is aware, they showed up at my old house at 3pm. Yes, 3pm was the starting point to move a large house.
2. When I asked for an estimate, I was told it should take about 3 hours with 1 hour drive time. At that rate it would be about $ 660 for 4 hours total. For the most part, seemed fairly reasonable. Figured even if it went over by an hour it would cost me about $ 800 and I was comfortable with that. The entire move took 5 hours and it cost me over $ 1200. What happened to the $ 165 per hour price, well, they also tacked on tape and other materials per item they had to tape and wrap with blankets. This was not properly disclosed to me when I got the estimate and then while they are there they are asking if I agree to the terms. What else am I supposed to do at that point!!! They’re already several hours late and I need to get the job done NOW! I appreciated the fact that they did this, but I could have done a lot of this ahead of time and saved the money.
Do yourself a favor and look for other companies or just rent a u-​haul and hire a few day laborers for the heavy lifting. I spent less money when I moved from Missouri to Georgia than what these guys cost me to move 7 miles.

Very pleased to have three strong young men from All My Sons Movers move us today, Moss, Theo and Jorge. All the way up to third floor on a rainy day. Hard working and kept up the pace. Thank you!

Well, this is truly a dreadful moving company and before I read the accompanying reviews I was going to recite my unfortunate experience with said company. I won’t bore you with the gory details but suffice to say that it was the worst moving experience in many years of moving experience, coast to coast. Unprofessional and completely clueless. Save yourself wasted time and energy, angst, broken items, misinformation, and hours spent listening to the spiel, «we value your time…» on hold. Don’t use this moving company. Ever. Especially if you don’t want to have the movers in your home until 2 am the next day.

A Move From Hell
Since I have been in the state of Georgia, I have used movers about five times. So I am very familiar with how much I should be charged to move my things as well as the level of service I should expect. But the experience I had with All My Sons Moving & Storage is by far the worse.
Scheduling the Move — I informed the company that I wanted to move on a Monday morning. I was told that confirmation of my appointment will not be provided until 48 hrs. prior to my move date. This would mean I would not even have confirmation of the movers until that Saturday before I moved. That was very stressful because I wanted to move in the morning and that time slot could not be guaranteed.
The Movers — I reserved and was charged for three men to move my things. The movers showed up 45 minutes late and wanted to report have started the moving process at the time I had scheduled the movers. This was the first sign of deception — wanted to charge me for the 45 minutes that they had not even presented themselves at the location. And to make it worse, the people assigned to move my things were two men and a woman. One of the men at just started two months prior and the woman was on her first day at the job. Therefore, I only had one ‘experienced’ mover. This contributed to an excessively long moving time.
Work Performance — The woman was assigned to only move boxes. And she would only move two boxes at a time. We had about 30 boxes. The men were lazy and would move furniture items together when it only took one of them to move the item. And they would solicit my help by holding the door. (I’m not use to movers needing my help for anything; after all, I’m paying them to do the moving.) And there were long periods of time that they would be gone from the property. During one of their long absences, they called me to tell me that they were going to take a 15 minute break. I had never had movers take breaks during my moves. These 15 minutes turned into 30 minutes. When the movers were taking my goods to the new location, it took them 30 minutes longer to get to the location then it took me. I know now that I should have followed them to the destination; because I really believe they stopped off somewhere.
After the movers left and I took a good survey of my property, I found so many things damaged. A glass was broken. The cover was taken off my sofa and it got dirty. A lot of my boxes were torn and bent. It was apparent that my goods were treated very carelessly and my boxes mark fragile were completely dishonored.
Cost of Service — After they reach the new location, they informed me they could not unload the truck until I paid them. So, one of the movers began calling his manager of the company. I was highly upset because they had already taken over an hour longer in loading my things on the truck. I was wondering what they were going to charge me for. So, when the manager told me the cost of the services, including unloading the truck and moving the things in the new location, I was highly upset. The amount was at least $ 200 more than the maximum amount I would be charged. So when I told the movers I was not going to pay that amount, they threatened to take my furniture and goods away. I could not believe this was happening to me. I had never experienced such drama during any of the five moves I’ve had in the past. But I immediately called 911 because I was not going to sit back and let these people get away with taking my things. And once they knew I was on the police with the Fulton County Police, they lowered the amount that I owed and unloaded my things off that truck.
The woman mover later told me that next time I should hire professional movers. I told her that that is what I thought I was doing. She also later told me that she was not cut out for this type of work and that she would be seeking other employment. But I had already noticed that she had stopped moving things and was mostly trying to stay cool.

This was the worst experience of moving we have ever had. I thought since they were on the Trust Dale list they could be trust. It was a mess from the beginning. Walls damaged, furniture broken, did not pack truck properly had stuff just thrown in, parts lost… I could go on but advise NEVER use ALL MY SONS movers.

Awful experience… After 3 calls to request my quote to be emailed to me, I still have received nothing. I cant imagine what the moving experience would have been like with the poor reaction time to simply request a simple quote… I guess they have more business than they need!

Awful! They called during the time they were scheduled to move me to say they can’t. Not coming at all. I made my reservation about a week ago. And they asked if I could wait until Sunday– what?! Moving days are not fluid, I can’t just move when it’s convenient for them, you shouldn’t overbook yourself. Show up when you say you’re coming. I have used this company twice before and they were wonderful but something has definitely gone wrong. Extremely dissatisfied, it’s so unprofessional and completely unacceptable. Moving is stressful enough I don’t need the movers to cancel last minute.

FYI en route to work this morning was ran off the highway by their moving truck on I285 North going towards I20 East. Because of this will never be a customer.

Most moving companies send someone out to determine the size of the truck needed. They did not. They brought a truck that was smaller than promised and too small for our load. They would not agree to come back without charging us again. We had to rent our own truck and come back for the remainder of our stuff. I would not hire them again.

The worst mover ever. They hiked up price the day of move, claimed they did not have enough space and needed another truck which I would have to pay for, very unprofessional, not experienced movers, broke furniture, stole, you name it, it was so awful. Plus it took two days to get my belongings from just one neighborhood to another in Atlanta.

Worst moving company you could possibly deal with. Do not use this moving computer. We ordered 2 movers to arrive from 1−4pm on a Saturday. Around 3pm the dispatcher called and assured they were on their way. 6pm rolls around. No movers or call from them still. I called dispatcher who assured they were still on their way from a trip that was an hour and a half away from my home. 8pm, no movers and no call. Now they don’t answer their phone. Movers never arrived. I will never use this company again and do not recommend them. No excuse for sorry service.

Couldn’t believe how awful this was, and how much I paid for it. Let’s begin with: you’ll never get an exact time. I came to realize that, but it was very important for when I could get the service elevator at my place. However, an accurate window would have been nice — they gave me a time but, said there was still no guarantee. That started things off on a stressful foot.
On the day of the move, they showed up late, even after a call telling me they would be 30 minutes later than planned. By the time they actually arrive, we’re an hour late to start the move — no big deal, I can handle that. I understand they are busy and there is no guarantee on move time.
They were very quick and finished the move fast — but, some of my stuff is damaged, so maybe if they would have been more careful, that would have helped. Again, I can get over that. What I can’t grasp is why on earth I was charged so much. I was willing to pay the $ 360 for the 3-​hour minimum, I signed up for that. But the extra $ 60 I was charged for their «travel time» was outrageous. Couldn’t they have just used the 90 minutes they DIDN’T spend moving me because of my load as travel time? For what reason do they need to charge me an extra $ 60 for travel time when they have 90 minutes of free time because they finished the move early?
I would have enjoyed this move had more information have been accurately provided and had they cost been reasonable. I understand I signed up for 3 hours, and felt that was all I should pay after the total time was half that. They were not understanding at all on that price, they were unprofessional and clearly not careful, and they failed to provide me any accuracy in terms of preparation. I’d feel more satisfied with a Craigslist bunch than these guys.
*Actually wanted to edit my review as I unpacked last week and noticed my furniture was dinged up, the couch, on both corners, tearing off the material and now showing the wood. All of which was not there before. So, thanks.

Still — no one has reached out.

Do I have to even give them 1 star? They hit my car during the move, tore off the entire bumper and tail light and ruined the paneling, then tried to get me to let them pay out of pocket, wouldn’t even offer a discount on my move since I had to take off of work that night BECAUSE I HAD NO TAIL LIGHT, made me file the claim w their insurance, took over a week, then their insurance finally realized they were using a Penske rental truck, so I have to start all over again. The day was stressful enough having my car ruined, then I find all of my glass poster frames were damaged in the move. Didn’t think to look at them bc I was so stressed after the situation w my car, and the guy who was driving was so rude the entire time. I’ve never been treated like such crap by a company. I would have rather carried everything to my new house by hand. Most stressful move ever. Over 2 weeks and still not resolved the issues with my car.

While they were able to move me with little advance notice, they did not disclose up front their practice of surcharges. I was quoted 450 on two separate occassions but paid over 800. They do hold your furniture after they’ve loaded it and make you pay again and at that time, disclose a 2−3% surcharge plus costs for packaging materials (wrapping and tape). I do not recommend this company.

It was gonna be a one star but I’ve waited till I calmed down a bit. Ultimately all my stuff got in the new house on the sorta cheap.
Originally scheduled for 7 – 9 am but got a call pushing back to 12. Twelve became 12 – 4 which turned into a call at 3:30 saying they’d call in an hour to update. 4:30 came and went and several phone calls and assurances later they showed at 6:30. Meanwhile, the office’s solution was to charge me twenty more an hour for an extra guy to make up for lost time. Charge me more because you screwed up… hmmm.
So now it’s raining and, despite choosing them because they advertised furniture breakdown and reassembly, I’m taking down our metal frame bed by myself while two guys load boxes and the third, who insisted on calling me «Boss», talks on his cell phone to complain to his boss about the long day.
Everything loaded and unloaded in two hours and «boss» wants to charge me for three hours before he’ll unload the truck because, in his infinite wisdom, it was gonna take that long. In the end, he took off the extra charge because they finished quickly (mostly because I then reassembled the bed myself). They didn’t however clean up anything. Dolly mud tracks through the house, scratched the brand new hardwoods in several places and huge piles of plastic wrap left at the old house which I had to go clean up the following day after a phone call from the apartment complex about a littering fee. Long story short, two stars is generous.
Don’t call these guys
You’ll wish you hadn’t.