Agn Auto Gallery

This guy is a joke!!! I went here looking for a clk Mercedes and this guy got mad cus I wasn’t buying today!!! Ha!!! First off his location is a bank… No really a bank… An abandoned wells Fargo. he barely wanted to show me the car not knowing I’m a proud owner of a c300. Secondly I know Benz’s. he showed me the car and when looking, it had amg on the engine but not on the car. Now there’s nothing wrong with amg if u know what u are buying. don’t sell a car and not put all details on the car. If I was a dumb blonde I would of bought it and of something went wrong the cost u had in mind won’t be that because it’s an amg model!!! Smh. I politely called him out on it and he started defending it as if I called his wife a b*** or something. I then asked him where was he from cause of his fake accent lol he then cut me off and started yell at me stating that «don’t worry about it I’m an American citizen for 40 years!!» Kudos to u grandpa
His attitude was stank and poor workers!!! I asked him does he treat his employees like that and he Calls them stupid idiots and brain dead!!! Omg I told him this review will be on Unilocal and as a car seller learn how to have better customer service. This old monkey tells me be doesn’t give a hoot and can pick up and move and make money. Bish where? Like dude I’m only here to kill time in traffic. Then had the nerve to tell me to come back when I’m ready to buy a car… Yea sure… Anyway if I could I would leave 0 stars! Hey Andrew!!! u old skunk go croak!!!

I bought my bmw 328i from this dealer and Andrew helped me get the payments down to where I wanted and said he would help if I need anything for my car in the future. All the cars on his lot are in very good condition. It seems he takes pride in how well kept his cars are, and my car was no exception it had very little miles on it. The car almost seemed brand new after I purchased it he took it to get cleaned from the inside and out. There were a few speed bumps in the beginning but after you talk to him n get to know him a little better he’s a good guy. Over all I was satisfied with the car it still works great and I bought it 4 months ago.

I visited this lot in early July. This guy, I believe that his name is Andrew… After speaking with him on the phone, I hung up feeling that he was an eccentric but harmless old man. He started talking about all of his accomplishments and seemed upset that I hadn’t read about him on his website. When I visited his lot I realized that he was nuts. First off, he swore that I was just there and then realized that he had me confused with the «black lady who just left» his words not mine. Then he actually got her application and showed it to me! He showed me her drivers license as well as the application that she had just filled out (in an attempt to show me that SHE was ME… lol) with all of her information including her social security number and address. He told me that if I bought the car that I could not drive it over a certain amount of miles each year, he said that he would check and that he would repossess the car if I did drive over the amount of miles that would be specified in the contract. I used to live in the area near this dealership and to his credit the cars on his lot always looked very clean and well cared for but I think this guy is a little out there and I didn’t feel comfortable providing any of my personal information since I couldn’t be sure that he wouldn’t share it with the next person who walked in the door.

Where do I begin? The owner who apparently has a PHD and likes to flaunt this fact, was just flat out rude. We went to look specifically at a dk blue C280 4Matic we saw they had listed on their site. I didn’t think to look at reviews on the place, they had what I wanted, so we stopped by. I’m ready to buy — and pay cash.
It was just as big a mistake as I guess is everyone’s experience. We pulled up, got out, there was this man wandering around smoking (the owner), never greeted us, and made us feel uneasy as he watched us from aside. We started looking at the car we came to see. Being a 2008, it wasn’t without it’s flaws, but had excessive minor body scratches. As I was pointing them out to my partner, I guess within earshot of the creeper, he rushed over and literally confronted us, like Amy’s Baking Company confronted! He spoke down to us, like we didn’t know what we were talking about as he postulated «that can all be buffed out».
I kept looking over the body, he went inside. After looking it over about 10 minutes and wondering where he went, I went inside. If you are sensitive to mildew, you know it’s smell — the inside of this retired bank wreaks of it. Anyway, the lady inside greeted me — seemed friendly enough, and I asked if we could see the inside of the car we were looking at — she barked at the «doctor» to get the key. Got the key with some measure of reluctance and cussing under breath (yeah buddy, I speak German too), he opened the car and hovered over us like we were about to steal the car! Mind you, there was another car parked directly behind it, no going anywhere.
He wouldn’t let us see the key, let alone start it without being pretty much told so — I couldn’t help but feel like he was hiding something. As i continued to surprise the dickens out of him (yes, mr creeper I have been in automotive retail all of my life and owned 4 other C-​Class MB’s), I know what I’m looking for when I pop the hood and start looking under the shrouds. He just couldn’t help himself, so his next proclamation was «this is the perfect car, no problems, and you won’t find a problem, and I will not negotiate on the price».
In summary — I pulled up in a $ 70k vehicle — own 3 other newer cars ($ 200k worth), and I’m paying cash for a car that’s for my mother in the $ 12k price range. You treated us like second class citizens, because you must have serious trust issues. Telling us to not touch the radio controls because «others mess with them» and you don’t feel like resetting them is so petty and beneath me — we left. You blew it, because you were rude and arrogant — we will not be back and this review will stand with the rest. This *is* the Amy’s Baking Company of car dealerships.

I recently e-​mailed AGN Auto Gallery inquiring about a 2006 Toyota RAV4 asking to see the Carfax on the car. A few hours later, I received an automated reply from Andrew G. Nalecz (PHd!) thanking me for my inquiry, stated that they only sell premium cars as demonstrated to the customer by the «electronic paint meter», also stating that «all our cars are non-​smokers, have full records, are certified, CARFAX checked.»
I e-​mailed Andrew back, thanking him for his reply and again asking him for the Carfax. I received the following response:
«No, we don’t have since we do not rely on the Carfax. Carfax frequently is good and a car is wrecked. We are experts in automotive engineering and we use the Electronic Paint Meters (above which I wrote you before) to determine if the car has original paint, except on the bumpers which are made of plastic and this device doesn’t check plastic elements. It checks only metal body elements, like doors, hood, fenders, etc. Besides this, every car in our inventory went through 2 extensive inspections and we have reports to show.»
I followed up on the website and took a screenshot of their homepage and e-​mailed Andrew the picture back where the following is listed on their homepage:
«All our vehicles are certified, under full original warranty, have records, and are Carfax checked.»
I asked Andrew why they have stated that all cars are Carfax checked and yet he just told me they do not use them/​rely on them. I ended the e-​mail by thanking him for his assistance, but that I would not be purchasing a car that he could not provide a Carfax for.
I assumed this should have been the end of my shopping experience (if that is what you would call it) with Andrew (PHd!). But apparently I was wrong… I received this e-​mail back from Andrew:
«Sometimes (and only for less educated customers) we do, but I tried to teach you about much better method of checking a car!!! Apparently you did not want a better advise or listen. Anyhow, from your emails I see you would be better buying a car in another place. Majority of our customers appreciated very much a chance of learning.»
Haha! Too funny! Best advice: 1.) STAY FAR AWAY; this guy is obviously an idiot (despite his PHd! Hahaha!) and a wanna-​be scammer, 2.) Andrew, you may want to first, learn English, and second, to find another job, because this one is obviously not working for you. Cheers!

My visit to AGN Auto Gallery took place over 4 years ago, but it’s still so clear in my mind that I finally decided to write something in response. It remains uncontested as the worst dealer experience I’ve ever been through. After reading other reviews, it unfortunately seems as if I’m not the only one to feel this way. I can only hope things have gotten better, but I’m doubtful.
I wanted to stop by AGN because I found that they had a BMW 330ci with a manual transmission — not an easy find in metro Atlanta. I was driving an Audi A4 at the time, not a bad car at all, but getting older and I wanted my next car to be RWD since I enjoy that driving dynamic. I was 25 — no kid by any means, and my employment afforded me the chance to look at some nice cars including BMW’s. I drove onto the lot and took a look around. The entire lot was empty except for me, and yet it was more than 10 minutes before anyone even noticed I was there.
Andrew introduced himself and I explained that I was interested in his 330, and I told him that I would like to test drive it and look the car over to see if it was what I was looking for. Everything went downhill from there. I was told in no uncertain terms that he doesn’t allow such a thing. Apparently, if I want to test drive something, I should be driving myself down to the BMW dealer to waste THEIR time. Ironically, a minute later his teenage son pulls into the lot in one of the sales lot cars which he had been driving around.
I tried to explain that I wasn’t going to buy something I couldn’t drive, which may be a bizarre request in other countries but I thought it was pretty reasonable. The conversation quickly turned to me being able to afford the car, and I mentioned I might be willing to consider a trade depending on what he’d offer me. Andrew surveyed my Audi and did not hesitate to deftly inform me that my Audi was not only worth very little, but commented that part of the reason was that the tan paint would not sell well since it was only favored by «old people». Thanks pal, I’m standing right here. He measured paint thickness with a depth-​measuring laser tool and carried on about how the paint was also not perfect uniform thickness across the car, which was irrelevant considering that the paint was in fine condition and plenty thick.
So after ignoring me, criticizing me for wanting to test drive a car, then berating my car and its color to support his bottom dollar trade in assessment, he finally wanted me to sit down with him inside. I went along at this point figuring I had nothing to lose, and the entertainment value was increasing with every minute. Andrew took his time letting me know his engineering background, the various accolades and awards for his achievements in that line of work, and how this all somehow indicated that he only carried the best cars. I think it’s great that salespeople have automotive backgrounds or at least credentials that support their knowledge of their stock. However, I don’t really give a damn if he did help engineer Nissan’s ATTESA-​E rear-​wheel steering system. He’s selling used cars now, and I’m not driving away in his degree, I want to drive away in a 330ci that I’m not allowed to even sit in. I’d be much more impressed with being able to have a hands-​on look at the car I came to see in the first place rather than look at the papers on his walls.
By the time I left, it had been about a half an hour. Not counting the time I wandered around the lot waiting for assistance, Andrew spent roughly 2 minutes with me and the car I was interested in. That should tell you all you need to know — it’s a waste of time. Andrew struck me as overwhelmingly elitist, arrogant, and rude. My impression is that if you are outwardly wealthy, consider the the car you want to buy based on superficial appearances, and enjoy having your ego stroked so that you feel «qualified» to be in such esteemed company, then by all means continue to give him business. I find it a shame though, and wish people would cease giving him the opportunity to continue to operate this way. I took — and will continue to take — my business to places where customer service is a deeply ingrained quality of providing a service and not a commodity to be handed out when its convenient.
Metro Atlanta has a vast number of superior used/​new dealers that carry AGN’s type of stock. Check them out instead, and don’t make the mistake I did.

Awful. The man who showed us a couple cars fits the stereotype of every car salesman you’ve ever seen — including the hard sell. He kept asking us about our income and talking about his kids, like he had many mouths to feed. He turned mean when his pushy tactics weren’t working so we walked away.