Port Motors

The worst dealership I have ever been to. My mother was looking for a 2013 Subaru Outback because they were offered with 0% financing. All the other dealerships in the area were out of 2013’s, but Port had a bunch of them (that should’ve been our first clue), so we decided to check them out. When we arrived at the showroom they showed us the 2013, and we asked them about pricing. He said they would only sell the car at MSRP. Really? A year old car at MSRP? He tried to lie and say that the evaluation of price on the car was still the same because it’s a new car. No it’s not a new car, it’s a year old car that hasn’t been driven yet. The salesman got increasingly rude and aggressive, so we began to walk out. Then another salesman began screaming at us, and we just laughed at them, realizing why they were sitting in a showroom full of cars, while other subaru dealerships in the area were selling out completely.
As other reviews have said, avoid at all costs.

DO NOT BUY YOUR CAR FROM HERE… DO NOT SERVICE YOUR CAR HERE Warranty or not they will not fix a problem with your car. I went through the trouble of ordering a Subaru iPod interface and rain guards from their dealership and they stuck aftermarket parts in my car instead which of course were faulty and no longer work. Although I have explained that the parts they put in were no longer functioning they lied to me for months about being able to fix the problem and have even denied that they are aftermarket parts even though the rain guards have a WADE emblem on them and they interface is connected in a completely different part of the car that a factory part would. I’ve gone in time and again and someone would tell me «no one for electronics is here to help,» or my personal favorite – «there’s a guy out in Valley Stream who might be able to help.» As of late the manager, Dennis, informed me they will not replace them with Subaru parts because it has been almost a year (because they’ve been feeding me lies about who is available to fix the problem for months now) On top of everything I got my oil changed the other day and THEY RAN OVER A DISASSEMBLED CAR WHEEL while taking my car out of the garage. My entire front bumper is completely scratched up and who knows what kind of undercarriage damage I have now since I’m pretty sure they were dishonest about how bad the damage is. The worst part is THEY DIDN’T EVEN OFFER TO FIX IT, the mechanic just rubbed a bunch of compound over it and thought that was good enough. I have finally had enough and have contacted a Subaru representative who is trying to rectify the situation. I can only say that this has by far been the worst customer service experience I’ve encountered and I’ve never met a more arrogant, unhelpful and dishonest person as this manager Dennis. Terrible customer service!!! I am never going back there again and I regret ever giving them any kind of business.