Smashburger

We stopped in her this past week and while the staff was nice and helpful, the food was really subpar and I wouldn’t recommend it.
One adult ordered a bacon cheeseburger and the burger came out warm but the bacon and cheese cold. I ordered a Twin Cities chicken sandwich and it came out w/​the special sauce in a cold blob.
The burgers themselves didn’t taste anything but frozen.
The rosemary fries were greasy and not full done.

Food here is good hot and fresh. My issue is with the service time. Stopped in for a quick lunch and waited over 20 minutes for our food while the kitchen cranked out call ahead orders. Maybe I am the fool who prefers to go to a restaurant, order and eat my food but in the end I still believe that a restaurant should wait on the people in front of them before the people on the phone. Ugh!

A burger joint that has more than one veggie option!
Well, technically the burger is the same but you can customize as you see fit and really get what you want. All at the same price.
I was surprised at how unique Smashburger is. This location was rather loud with families but cleared out quickly. Everyone was so friendly and was almost too quick to clean up our plates.
I had the avocado veggie burger. A black bean smashburger topped with lettuce, tomato and avocado slices. Even though they are out of season the avocado was rather good and fresh. The burger itself was kind of mushy but was seasoned well (not spicy for once!). It could be proved upon but I understand that I was at a beef place so it probably won’t get looked at. They are honest in that there is a sign stating that non-​meat foods are cooked on the same grill as meats. Normally I would abstain but I had no choice and was glad I didn’t have to be «that person» and ask.
I like my fries fat and squishy. These fries were not that. Thinly sliced and seasoned. Designed to fit numerously into ones mouth. We tried all three flavors. Sweet potato ones were probably my favorite otherwise I would get just plain. (Why pay extra for dried herbs?)
Overall, I was more than pleased with my first Smash experience. Great to know they have something for me to eat and actually enjoy

hopped a plane from burnsville all the way to roseville because my husband and i heard jesse & the rippers were playing here but it turns out that it was smash club™ so we just ate hamburgers instead and now we’re stuck in roseville because the plane won’t start!
does anybody have a flat head screwdriver???

This Smashburger is well managed with excellent service. The food is rather healthy for a hamburger place and they offer vegetarian options even. I sometimes eat in and sometimes get takeout. The takeout is nicely packed in a big and convenient bag that feels good to take home to the family.

The mushroom and swiss burger was perfectly delish. One of the best burgers I’ve ever had. The smash fries are thin fries with rosemary seasoning. Lovely. The service at this restaurant was about as good as it gets. It was actually surprising to experience that level of service at a fast food place.

I have been to this Smashburger 3 times.
The parking lot is normally pretty busy. It’s Minnesota so no one klnows how to park if there aren’t any lines.
You walk up to the counter and you place your order. You get a number and go sit down and wait for your order.
I normally get the California Burger or the Mushroom Burger. Both are flavorful.
The shakes and the fries are truly a treat. I like how the fries are smaller and flavored very well with seasoning. there are bits of parsley in it as well. Cute touch… of class?
I enjoy the Honest Green Tea.
It’s worth the money you’d pay for a good burger… In this market you can get a burger from McDonalds and Burger King for the same price as Smashburger. So go to Smashburger.

The burger there was amazingly good and the service was fast and friendly. The reason for the four stars is because of the pricing I personally would say this place is more of a $$.

Food is ok. I feel like there are better burger joints. The last two times I went to get a shake and they were never full. They were always half way filled in the cup and the other half was whip cream. You get ripped off!!! I complained about it and the worker just shrugged. Not coming here for shakes again.

My first time at a Smashburger and I thought service was good. The burger was decent and priced fairly. I did not even spend five dollars and yet I left completely satisfied for my beef fix. I don’t think the burger was anything that I will crave just upon hearing the name Smashburger but different strokes for different folks.

I have been going to this Smashburger since it opened. At first, probably because of the new store and the unique menu, the place was always packed, the staff was sharp, courteous, and the food was delicious.
However, the customer service, cleanliness of the restaurant, and quality of the food has progressively worsened over the past several months to the point where I will no longer go there. Employees are short, discourteous, do not listen and make you repeat your order several times, and seem terribly inconvenienced by my presence.
Three trips ago, the food was sloppily tossed into the serving basket, the buns for the sandwiches were soggy, and the veggies were limp and wilted. The fries were so salty they were inedible. I asked for another basket, but the second serving was just as salty and covered in what appeared to be some sort of cooking oil.
My last two trips there resulted in me walking out after the staff simply ignored me standing at the register, ready to order. Yesterday, they were counting both the cash registers’ drawers, and all four employees were having an intense conversation about transgender rights (not that that’s bad…). After my standing there listening for 2 minutes, with no acknowledgment that I was waiting, I turned and left. As I left, on male employee yelled «We’ll be ready in a couple of minutes.»
Will never go here again.

I’d never been to a Smashburger, so when my mom said she was craving a burger after our mother/​daughter shopping date, I was in.
I was trying to be healthy, so I ordered a Smashchicken sandwich with spinach, cucumber, and goat cheese, and a side salad. The cashier seemed confused with my order, so I repeated it twice and she brought another coworker over to verify. My mom ordered the original Smashburger and Smashfries. We asked for our order to go, and waited about 10 minutes for it.
I waited to open my sandwich until I got to the car (my mistake) and realized they had given me a chicken salad with spinach, cucumber, and goat cheese. My side salad was correct. Sooo basically I got a salad and a side salad at a burger joint. I didn’t have time to go back in to correct my order, so I got my fill (and more) of greens that night. Luckily, my mom let me try a few of her french fries and a bite of her burger, so I got a few carbs.
On the plus side, the spinach chicken salad was good for a fast food salad. I just don’t understand why between repeating my order multiple times and to 2 individuals, I still got the wrong meal.

Went yesterday to try this place out for the first time. I will definitely be coming back. The burger was great and totally worth the price. The service was nice at the register and the manager came around checking with everyone to make sure everything was to their liking. I was a very happy customer.

I had a $ 2 coupon and I love a bargain so here I came. I’ve never been to a Smashburger before and wasn’t hungry for a big greasy burger (weird, right?) so I went with the grilled chicken spinach salad with goat cheese and cucumber. As I was ordering I started to second guess myself and asked the lady behind the counter about if I should get the cucumber goat cheese burger instead and she told me I’d be happy with the salad, so with the salad I went. I’m always happy when people aren’t afraid to help me make menu choices. Good customer service.
I got it to go and ate it in the car, It was actually a pretty good salad for a fast food joint. I love goat cheese and the chicken was good. I look forward to having a burger here sometime.

I love them. I LOVE them. The food, absolutely, but I mean the staff and especially the managers. They’re friendly and approachable and seem to actually care that everyone’s experience is a good one. And I don’t mean that in some weird, fake, forced way like they’re just saying what they’re supposed to… they are actually and literally caring. What a concept!

I know it’s a chain, and I feel like I should feel some guilt about loving Smashburger as much as I do, but I can’t help it. I adore Smashburger.
I discovered Smashburger when I was pregnant with my twins — I was craving a burger, and my husband brought one home (with a massive, delicious chocolate shake). The burgers are big, juicy and perfect. I would have thought that «smashing» them would make the burgers less juicy, but nope – plenty juicy.
I love the chicken sandwiches, too – especially the avocado club. And the fries are just the best, particularly their special fries, tossed with rosemary and olive oil. I love thin, crispy fries. And fried pickles. The fried pickles are delicious too.
And the milkshakes. You have to get a milkshake. You can’t NOT get a milkshake. (I’m making myself hungry now.)
Service at this location has always been friendly, prompt and attentive. Ideal hangover food, or one-​in-​awhile splurge food.

Greasy, flavorless burgers. You can have ‘em! I won’t go back — even my family (3 teen-​aged boys and hubby) don’t really care for it. Too expensive for the quality of food.

I’m not a fan of burgers, I will admit. I had a bad run-​in with one in my youth and I haven’t been able to enjoy them as much as other people since then. These burgers are pretty damn good.
I get the classic every time with the raw onions replaced with grilled and add mushrooms. So good. It’s no Matt’s Lucy but it’s damn good and really accessible. It even outpaces some burger joints that I’ve been to here *cough*burgerjones*cough* Generally juicy and flavorful burgers and crispy fries.
Again, a good middling burger. Very much like the other slow food restaurants around (Noodles and Co, Chipotle, et al) in terms of décor and pricing.

Want to hear about the first and last time I ever eat at a Smashburger?
Today I ordered takeout. When I got home I took two bites and noticed my burger was RAW towards the middle. Not pink, RAW. Called in and explained how terrible first experience was and manager comped my next meal.
I won’t even go back for a free meal. Raw beef is inexcusable for a burger chain to serve.
Oh yeah the deep fried pickles were soggy and terrible too. Terrible

The first time I visited Samshburger was for a Unilocal event. I really liked the taste of their spicy veggie black bean burger at the time. Although it took me a few months to go back and try it again at this nearby location, the taste of the burger was still solid.
It was middle of the week and I had no interest/​patience in cooking at home, so I decided to drive to Smashburger in HarMar mall for a burger and fries meal. The décor here is very different from the one I visited in Plymouth for the Unilocal event. There are large red sofa booths and plenty of table and chairs. I ordered the veggie black bean burger and Smashfries. A very satisfying meal and it doesn’t make you feel guilty of eating a large burger and fries as it is very easy on the stomach and your wallet.
For less than $ 9, you get a freshly «smashed» burger patty with all its goodness. The staff is very friendly too.