Dunn BrothersCoffee

Food here is fine. Service is another story. Every once in a while you come across someone who thinks they are folksy and charming when, really, they are just loud and annoying. This Dunn Bros has several such employees, constantly shouting across the counter at each other things that are completely unnecessary and disruptive to the environment. It doesn’t help that the kitchen is disconnected from the counter, but sheesh. I felt like one lady was shouting in my ear half the time. NO awareness or respect for anyone else’s airspace.
I know that coffee shops are sometimes noisy, but usually, it’s the patrons who create a sense of ‘bustle’ that sort of blends in with the general atmosphere.
These people seem to think that the sound of their voices should be heard and carried throughout the coffee shop and if there is any quiet, it should be interrupted with shouts of, «‘I’m gonna take the trash out…‘I’m not gonna bake any more today!’, ‘insert other mindless (loud) chatter here’». This chatter is just not charming and takes away a large amount from the ambiance of an otherwise decent coffee shop.
I wouldn’t mention it, but it’s happened every single time I have sat in the shop for an extended period of time. Usually in the mornings. Afternoons may be better.

The CHI tea and coffee are excellent. i love their breakfast sandwich. Sometime the service is a bit disorganized. But it may be because it is so busy.

The wait in the drive-​thru is consistently awful. I vowed after the last 17-​minute wait (yes, I was so annoyed I timed it) to not go back (times before were bad, but not that bad) but I found myself in desperate need of coffee and, as if on auto pilot, turned into the drive-​thru lane. During both of my last two visits I was asked to repeat my order at the window after providing it already at the menu board — so, clearly they’re not even starting my order until I get to the window. What’s the point of asking me for my order if you’re not going to do anything about it until I finally get to the window several minutes later? This practice, I’m guessing, is what holds up the line each time. Service is typically friendly but unapologetic, as if they’re completely oblivious to the clock ticking away. When I commented on my wait time after the last experience, the employee, a young, 20ish guy, rolled his eyes and shut the window. Awesome. Coffee is good, but not worth waiting in line for what could be an entire lunch break.

While I enjoyed my latte and they made it to my specifications, and I do appreciate that, I decided to write this review because every time I’ve come in this Dunn Bros., I wait wayyyyyyyy too long for the beverage to be made. The breakfast sandwiches I order are done well before the beverage. This last time, I put the order in and there wasn’t even a person by the coffee machine. The person at the cash register did not move in and make the beverage. After a few minutes, someone came but didn’t start making the coffee beverage. He was chatting with another employee (a third person) who was walking around taking inventory. All this while standing RIGHT BY the counter STANDING AND WAITING for my beverage. It took at least 20 minutes to get my beverage. This is totally unacceptable, given that THERE WAS NO ONE ELSE AHEAD OF ME. Very frustrating.

Another fine Dunn Bros location. This one is attached to a store specializing in Minnesota made products and includes beer and wine. The staff was friendly and my coffee was good. I also had an apple fritter that was delicious (its hard to make a bad apple fritter… probably).
I was meeting a friend for coffee, there were plenty of comfortable seats and the atmosphere was great for out chat.

My experiences both at the counter and the drive-​thru have been memorably bad. Whether it’s a complete order screw-​up, a mean employee or an old cup of coffee, I vowed not to go back. A few days ago, I decided to give it another shot because it had been well over 2 years and maybe it was different. Well it wasn’t. Here’s what happened:
Ordered a cappucino from the guy at the register. A few minutes later, the girl at the espresso machine put a drink on the counter and said «small latte». Then the guy quietly told her it was supposed to be a cappucino and she laughed and said «oh ok… small cappucino… same thing.» (By the way, both drinks are featured on the menu and while they are similar, they are really not the same thing) Well, I checked the drink and it ended up being a latte, and when I asked for the drink that I actually ordered, I got some dumb excuse followed by a snarky «but it’s no problem, I can remake it for you». I wondered when it would ever be a problem…
While he made the drink, I could hear them both snickering behind the machine and talking under their breath. I didn’t like being treated like it was my fault for wanting the drink that I ordered, rather than something the snotty barista just felt like making at that moment. The girl made the wrong drink and no one could own up to it. On top of that, they were pretty rude to me for not wanting what they originally gave me, despite it not being what I paid for.
I’ve managed a coffee house for many years in the past and go out of my way to not be that demanding customer, but I don’t think it is unreasonable to order a simple drink directly off of the menu and expect to actually get that drink.

This is a location that seems was first planned for drive through customers in mind. The crowded front lot is always full, probably because the local businesses are squeezed so tight in this retail space not all vehicles are for Dunn’s. There is a back lot which will entitle you to a narrow walking space leaving you vulnerable to traffic from the drive through lane and the ally drive. I do believe the city planners approve just about anything in Roseville to pack as much retail in a limited space.
The coffee and pastries are about average for Dunn Bros. Nothing different or outstanding, no disasters. This is just a good place to jump in and grab a cup and bite with a fairly small seating area, because they prefer you to use the drive through?
There is a different set of employees each time I’ve been here which is typical for coffee places, although the independents I’ve reviewed seem more consistent and satisfied. The only annoying member I witnessed here was an early 20-​something man who seemed more interested in chatting up female patrons than providing fast efficient service.

Wonderful employees and wonderful environment.
To no fault of the employees or anything else, I can only give ⁴⁄₅ stars because it’s a chain, and I’ll always give my money to a local, independent business first.

This place has plenty of parking and clean store. It’s a fairly large place but only made for parties of 2.
I do not recommend this place for quick meetings involving more than 1 other person.
I gave it 4 out of 5 because they could have easily added more tables in this place.
Oh, the coffee is good too.

This is a homey and busy Dunn Bros… it is attached to a little store full of MN things called Love from MN — -also has a wine shop in the back of the store so you can accomplish many things in this one location besides just getting your latte on.
I enjoyed a cup of the tortellini Alfredo soup and a hot tea. Food selections are limited but I’m sure if you’re hungry you will find something…

Visiting the area from the west coast, this was a good cup of coffee. I appreciated the time the barista spent in preparing my latte and was quickly responsive in my personalized request. I would definitely come here again!

This has long been one of my favorite coffee shops in the Cities. Take that with a grain of salt, though, as I’m a pretty hardcore tea drinker; no coffee for this gal. Nevertheless, we live in a coffee-​drinking society, and until my countrymen (and women!) see the light, I’ll be looking to coffee shops when I need a place to lounge around, use the free Wi-​Fi, and consume yummy beverages.
Fortunately, Dunn Bros. has a nice selection of coffee-​free beverages for persnickety people like me. On my most recent visit, I sampled the ginger Shaken Tea Elixir; it’s no bubble tea, but it’s refreshing and even satisfying in its own way.
The parking lot out front is tiny, but there’s lots more parking in back. There’s a drive-​thru if you’re really in a hurry, and if you’ve got lots of time to kill, the coffee shop adjoins a Love From Minnesota gift shop, great for perusing.

I love this Dunn Bros! I am a big Dunn Bros coffeeshop lover.
The space of this one is what gets me excited. I love the nooks and options to seating. The downside is that sometimes it gets busy and is harder to find a place to sit with your buddy.

I’ve been going to Dunn Brothers since 1989 and in general they’re a great chain. I won’t be returning to this store, though. I stopped in at 7 AM for coffee and a book. Carried my cup back to a comfy chair and found ALL the armchairs placarded as «reserved for meetup group.» In fairness, there were three less-​comfy chairs next to the door (drafty) and lots of uncomfortable straight-​backed chairs. When I demanded my money back in exchange for the coffee I wouldn’t be drinking, the counterman didn’t offer explanation or correction (I thought the placards might be left over from the previous night).
There is a much nicer location in the Roseville library at B2 and Hamline and another north of 694 on Lexington. I’ve never been asked to step to the back of the bus at either of them. To be fair, I’ve waited three days before posting this. No reply from Dunn Bros corporate or from the store.
By the way, if you’re up for a drive and want fabulous coffee, try The Angry Catfish, Dogwood, or Victory 44. When Ed was running things, DB was pouring one of the best cups in town. Now, there’s a whole ‘nother level available.

I looooovvveeee this coffee spot. I don’t drink coffee, I usually get green tea. There’s a hidden area where I like to go read my books, I feel safe in this place. The staffs are nice, quick, and friendly. And they have computers for you to use too!
Oh forgot to mention, this place is connected to a store called Love from Minnesota.
Parking is small but free ;)

One of my favorite coffee shops. Staff is always on top of their job and friendly. The store itself is comfortable at all times of the year … I especially like to visit in the winter time. For some reason the colder it is, the warmer this store feels!

Now that it’s supposed to be spring… I stop drinking hot chocolate and start with the cold drinks. My go to drinks are the fruit smoothies, but yesterday I had a Chocolate Mint IceCrema and it was great! Move over fruit smoothies, make way for CHOCOLATE!!!
The Chocolate Mint IceCrema tasted like a frozen hot chocolate with a little mint. The mint was not overpowering but added nice flavor.
I will be back multiple times this summer to get my fix!

This Dunn Bros location continues to be one of my favorite. It’s so cozy and warm and these people really know coffee. Plus the staff is amazing-​I ordered my drink during a rush period and for some reason, my order got over looked or something by accident, so I ended up waiting a little over 5 min. for my drink and the barista who took my order felt so bad, that he ended up upgrading my drink to the largest size and also gave me a coupon for a free drink in the future. Way above and beyond what I expected-​these people not only know their coffee, but also care a lot about their customers.

How convenient to have a place like this across the way from your latest pick ups at half price books. A cozy place to browse through them. I happened to go on the warmest evening so I skipped my usual hot chocolate, and broke down and tried an iced mocha crema drink. It’s like a milkshake without all the calories, there are some though. They go down real easy. It’s also a drive thru here, to spoil you even more.

This is my morning stopping spot. I walk in and very often they see me and get my cup of coffee ready before I can even order it. The coffee is always hot and tasty. The people behind the counter are really great — friendly and nice — very welcoming.
As for the food, the pumpkin bars are so yummy! When I need a treat I get one of these and it always reminds me of the bars you got at the luncheons in a church basement. They taste that homemade. The cookies are ok. The breakfast burrito is quite good. They even heat it up for you and give you a tub of salsa to go. Avoid the breakfast sandwich — they are runny and grotty. As for the muffins the only one I have had is the raspberry with cream cheese in the center. It’s very good.
If you are on a budget and are hungry — they often have day old baked goods in a basket on the counter for a buck.