I love there pizza, hate there timing… Every time I order it’s an hour wait which is kinda weird… I hate dominos pizza but will order for the convenience of the time. All food and bar industries have time goals but it’s like Pizza Hut don’t give a fuck
Maiah Asiel D.
Tu valoración: 1 Richmond, TX
I placed a really large order for a big group of visitors I had at home. Waited over an hour and then they called me saying that I need to repeat my payment transaction, but they said this time, I can only pay with cash. I did not have a huge amount of cash with me, that is why I first paid with card. I had to go through a whole lot of argument with the driver and the employee. In the end, I never got my order and wasted almost 2 hours of my life waiting and dealing with the people there. Really bad service!
Dane W.
Tu valoración: 1 Richmond, TX
I ordered an $ 81 order from this pizza Hut and once I recieve my order I noticed I was missing the chocolate chip dunkers. On top of this, my order was mixed up and this wasn’t as big of a deal, but when you pay for something you should recieve it. When I called and talked to the supervisor Melinda, she stated she would send another driver out to give us this item. An hour passed and I called aflgain, this time I talked to a very rude employee and was directed to Melinda again. She accused me of calling her poor because I asked for a return and said it would not bother me if it took 3 – 5 business days to return and didn’t understand why it was such a big deal to her. When she accused me she very angrily hung up in my face. I really hope the owner reads his reviews and takes action on such disturbing behavior from not just employees but management as well.
John M.
Tu valoración: 1 Richmond, TX
We ordered pizza and waited 1 hour and 21 minutes for he order. This is a horrible Pizza Hut location and that’s with being a Pizza Hut lover. This is crazy location. Please order from a different location and enjoy real Pizza Hut service.
Jerry P.
Tu valoración: 1 Rosenberg, TX
Absolutely the worst pizza I have ever gotten from anywhere! We ordered 2 large pizzas both supreme stuff crust. The stuff crust the out side edges were good but it was the toppings section what was what i would call flat very thin and mushy almost watery. It almost reminded me or a thin crust only instead of crispy it was mushy. in fact the main part fell apart. Its been 3 years since we have bought a Pizza Hut Pizza and if this is what they call pizza it will be a cold day in hell if I return for more of this crap!