Jiffy Lube

Today during a winter snow storm both wiper blades flew off my car while driving. I attempted to reattach them myself. However, being that I’m only 5 feet, I had great difficulty reaching to attach them. I drove to the closest Jiffy Lube which was in Roselle. I told them my problem and the fellow working there told me he couldn’t help me and that I had to drive to the Jiffy Lube in Addison, where I bought them originally, to have them reattached. DURING A WINTER SNOW STORM!!! SERIOUSLY??? I left their location livid!!! Roselle Jiffy Lube, you will never have my business!!!

I took my Volkswagen Passat there last week and had a wonderful experience. The staff was quick to greet me and were friendly. The service was quick. But the reason why I’m giving 5 stars is because:
1. They did not try to upsell me crap.
2. They did not try to scare me by saying «you need to replace x, y, and z» otherwise it will be more costly in the long run
I came in for a quick oil change and that is exactly what I got at a good price. I’m sick of my dealership chargining me an arm and a leg and also trying to use scare tactics to upsell.
Thank you jiffy lube.

Complete garbage. Says on my receipt that they filled wiper fluid, vacuumed interior, cleaned windows, among other things. They did none of that. Overpriced. And tried to up sell me with things I didn’t need. Never again.

I’ve been going to this location for several years, primarily because it is close. If I could find a better quick change place close to me for my foreign car I would try it without hesitation. Jiffy Lube is not cheap… definitely overpriced… over $ 40 for an oil change. Really? Sometimes you can find coupons available for a lower price but the last time I tried using a coupon here was told it was «expired» even though there was NO expiration date on it. Really? Be prepared for the major league up-​sell as they try to sell you on all kinds of extras. Fuel injector cleaning, transmission fluid change (until the guy looked at his database and realized my manufacturer doesn’t require fluid changes), showing you the air filter with a couple minor specs of dirt (which could probably be shook out) that should be replaced, radiator flush and fill, etc. etc.

Very nice staff always have coffee and doughnuts for guests. They are not pushy when you need extra services. Overall a very good experience. I keep coming back due to the great staff.

Pretty standard here. Free coffee and WiFi, fast service and a convenient location for me. I live right down the block from there. I would have walked but that sorta defeats the purpose. The staff is friendly and easy to talk to.
Oil change.
Party.

I thought the service was subpar. The guy was very rude when I asked about prices. I won’t be going back to this particular Jiffy lube.

They changed the oil fast and the staff was friendly and pleasant. I also asked them to replace the air filter because I knew it was old and was too lazy to do it myself.
In the process of removing the air filter from the housing they stripped the bolt — and then denied that they did it — and that required me to visit an actual mechanic and pay for them to repair the damage and replace the air filter. The mechanic ruled that the bolt had been stripped by someone improperly using an air tool. Since I don’t own one and hadn’t take my car in for service anywhere but this Jiffy Lube, I’m calling garbage on their part. They need to either properly train their employees on using tools or need to learn how to fess up when employees make mistakes.

I have been using this Jiffy Lube for over 4 years. I have never waited for more then 10 mins to have my oil changed. I have used them for headlights, belts and engine flushes. The waiting area is clean, has computers and internet to use as well as tvs.
They also send good coupons, and its normally the cheapest I can find that my warranty will take. Go here, you will have a good experience.