Elite Tow and Transport Inc.

Service man showed up earlier than scheduled and jumped my car.
He was friendly and polite.

These people are SCAM ARTISTS. The guy showed up at the scene of my accident and told me that the tow would be free if towed to Kudricks auto repair, but I would be charged towing if it was brought anywhere else. Shaken up from the accident, I agreed. When I went down to Kudricks, they said I was to pay $ 375 for the tow, or I couldn’t get my plates off the car! If ELITE TOWING shows up at the scene of an accident, DO NOT LET THEM HAVE YOUR CAR! CALL YOUR OWN TOWING COMPANY!

Waited for 2 hours to get a tow because it was covered by our insurance. Every time we called we were told that the tower was stuck in traffic and would be another 15 minutes. We were then told that he was lost. After that, the service person from the company told us that we were lied to because the tower was on another call before ours.

Never dealt with a worse company. The driver physically threatened me in front of my family after I questioned him after he had me sign a blank invoice. My bad for signing it, but he was totally ridiculous for not giving it back or even talking about it. He wouldn’t give the invoice back after I told him to leave. They watch too many of these repo TV shows. Steer away if possible. Worst experience ever!

Absolutely the worst towing company I have ever dealt with. The women I spoke to on the phone were all very rude, and they gave me and my insurance company completely different addresses for the location of my vehicle leading to a lot of confusion in trying to get my car towed from there to another shop. To cap it all I was told I had to pay in cash. No credit or debit accepted. What honest company deals only in cash, not leaving paper trails and bank records? A bunch of crooks.

I called my ins co cause my car wouldnt start and I needed to get towed from my home to my mechanic. I got a text msg for 5:53pm ETA. Called Elite at 6:10 was told driver was stuck in traffic on a road 5 mins from my house. 6:25pm still not arrived. Called again, talked to the rude woman again, she gave me the same story. 6:40pm the driver arrived and told me the owner made him go and change a flat tire for his daughter before coming to me. Can you believe that? The heck with the customer I guess. They never texted me with a new ETA which is part of their contract, as I was told when I called my insurance to lodge a complaint. From the reviews Ive read they never update their ETAs which are never accurate. People should lodge complaints with their insurance carriers so this guy loses his insurance contracts. His entire business is totally unprofessional. I felt sorry for the driver who was afraid he was going to lose his job after I blew up at him and said I was going to lodge a complaint with my insurance company. Plus he pays his drivers less then minimum wage.

Don’t think I’ve ever dealt with ruder people in my entire life. My car got a flat so I called them to change it and they told me one hour. I ended up waited 2 and a half hours… I kept calling the company and had the rudest woman talk to me over the phone. I hope I never have to deal with these people ever again.

I called up my insurance and they told me that «Elite» Towing was going to be at my house in maximum 1 and half hr. Slowly it turned into 3 and half hrs before they finally showed up. I want to let everybody know this was a few days after a big storm but regardless Elite Towing was at fault for providing a completely wrong ETA. It should definitely not take 3 hr and 30 min to get over to the client.

The guy came within 40 minutes and changed my tire on a Sunday afternoon. He was polite and friendly. Very pleased! Thank you!