Jiffy Lube

I came this this jiffy lube the other day, the manager Ted and tech Sean where very professional and fast with the service. I probably only waited 10 – 12 min and I was on the road again. I had a unusual smell in my car and they pulled my cabin air filter and man was that thing filthy, even had mold on it. I’m glad they check all the filters because I would have never know about the cabin filter and they checked all my fluids. Heck they even washed my windows and vacuumed my floors. Also free top offs until my next oil change. This location will be my go to shop for oil changes and highly recommend bringing your vehicle here!!!

I just had my oil changed here this evening and this will be my go-​to place going forward. The minute I drove up, the manager came out to greet me and showed me to the waiting room. She advised me of a special on synthetic which ended up costing less then what I expected the conventional to be. Another employee tipped me off to a problem with my brakes. They were all extremely helpful and attentive. I wish I would have had more cash on me so I could have tipped them more. Great experience. Thank you!

This was my first time coming here and I honestly will never come back. I came here for an oil change They asked me what kind of oil my car used-​I always go to the dealership for oil changes so I wasn’t sure I figured they would know since they’re the car experts. They said they checked their system and my car uses synthetic oil and my total ended up coming to $ 75! I pay $ 25 – 30 at Kia. I told them that was really high. After I left I noticed my car was leaving oil spots where I was parking. I ended up taking my car back there a few hours later. Now having to unload my two kids out of their car seats so they could check my car. It ended up that my pan was not cleaned well and they had to clean it. For paying $ 75 my car better have the best oil change its ever been given and this was the absolute worst. My lesson was learned – stick with car dealerships for oil changes. Don’t trust places like this to give you honesty they took advantage of me because I didn’t know what kind of oil my car used so they gave me the most expensive oil that can go in a car. Never again.

If you have never had your oil changed here, you should check it out. If you used to come here and left because of a bad situation in the past– Give them another shot. I have used this location, off and on, for over 15 years. I know that some people say «those guys always try to get you buy services you don’t need» But I strongly disagree when it comes this location. I don’t know how long the store has been under new management but I can say for the last 6 – 8 months that this store is a place you can trust. The manager Neil is by far one of the most honest people I have dealt with in the automotive industry and quite possibly all the other industries. That is not easy for me to say because I work in the hotel industry and rarely do I find the service we provide in the stores and businesses that I visit.
In the last 3 oil changes, twice I have pulled in and they told me very nicely «You do not need to change your oil.» They topped off my fluids (something that the Signature service is worth the extra money for as they also fill wiper fluid and vacuum) and suggested that I return in another 1500 miles. As long as they keep the Management and staff they have now, I will never look for another place to change my oil.
Coincidentally, I was just talking to my staff this week (because the sticker said I was due for a change but I mainly do highway miles so it makes sense the oil lasts longer.) about how great this store was and how they told me 2 changes ago that I didn’t need one yet. And then I pull into the store to see if they are open and they amaze me again with their excellent service.
I don’t tend to trust too many people now a days, sad but true. However, I would personally recommend this location to anyone. I would even say that it is worth the drive if you don’t live nearby. About 5 years ago, I quit coming here because of the service. Instead, I went to their Hanover park location which gave great service and was close to a friends. I mention this as sometimes you have to go a little farther to get what you want. They have some great restaurants in the strip mall if you want to grab something before you get home.
You may say «Its only an oil change, who cares who does it» However, I strongly disagree. Especially when it comes to the only vehicle I own which gets me to work, the grocery store, and every other place I go to. Rest assured– These guys will take great care of you.
Thank you very much to Neil and his Team and I promise I will see you in 1500 miles.
Ryan R

I always hate getting an oil change but I needed to get one so I stopped in and was very happy with the service. They are under new management and they guys were so nice and helpful. I will definitely go back. Very fast and friendly

The new crew here is awesome! Ask for the manager Andre because he is amazing in giving discounts and doing quality work! I will come here again!

The new crew at this location is awesome! The new manager Andre is great and helped me out immensely!

Came in for an oil change early prior to work and was greeted cheerfully. The customer service was outstanding and ensured I was adequately informed regarding whst services my car required before I made any decisions. Best of all, Andre was able to find me discounts to help me stay within my budget. There are notes on my account so that I know what services are recommended for next time and because I was a first time customer, I get a complementary fluid «top off» !

I took my Ford Focus in for an oil change because I had a coupon. It was $ 80 because they told me I had to have a full synthetic oil change. According to the sign in the store, the $ 80 oil change is for luxury cars, which my Ford is not. The men were simply asked «Hey, do you want anything extra?» while I was told I need to replace parts that I don’t even have in my car. Another woman was told she needed $ 400 in repairs, even though she just had her car into the dealership. I’m a young woman who went in alone and I can’t help but feel discriminated against.
Update: The manager called me based on this review, which was nice. He confirmed that I was given incorrect information. He said if I came in I would get a discount on my next oil change. Haha — I’m never going back and you shouldn’t either.

It gets the job done. Most of the time, you can get your oil changed in about 15 – 20 minutes. Sometimes, it takes longer if it’s busy.

My husband had been oil change in there.
My husband’s car got to good servise, Also they are friendly for my husband, great discount

This is the worst oil change place ever, STAY AWAY! I used their service for the Signature Oil Change on a regular basis until I had transmission trouble. I found out that they had not been checking the fluid like they claim they do and my $ 2,000 transmission overhaul could have been avoided if they just did what they claim to do, check the fluid levels.

That’s the worst experience that I ever had for oil change service! If you don’t want to deal with all the unprofessional crappy job on your car, pay extra to go dealership then you will be happy and stay away all the stupid punk who will touch you car.
Last time I went there for oil change, that stupid oil change guy broke my car hood release handle, yes completely broken and for sure I did not able to do oil change! Even they are agreed to pay for the damage but don’t trust them, they would make your life so crazy to chase them money! I signed the agreement which issued from them, that manager kept saying they would file it in the next day but never happen, it was waste my time to always go back and forth to get back my money, it’s couple hundred dollars! End up the manager told lies to me and I never can get hold with him since he quit the job! Then I asked for the stuff who works there and knew what happen, got their district manager to settled the issues and its totally took me couple months! What a nightmare! It totally wasted my time to deal with the the mess! Now I understand why the web always spread out the rumor that NEVER GO JIFFY LUBE TO GET OIL CHANGE, because IT’S“S NOT A RUMOR BUT ITS A TRUTH!
Never trust them!