Dunkin’ Donuts / Baskin-Robbins

One person working on a 85 degree Friday night in June? Stupid. Didn’t have Reese’s ice cream for the Reese’s peanut butter cup sundae and then didn’t have the frozen hot chocolate coolata. … Seriously? Sounds petty but just have what you advertise. And more staff when it makes sense.

This is for the new kid with the sloppy hightops, scruffy face, messy brown hair, always looks stoned. You know who you are. You fucking suck. You fuck up my order every time. It’s so simple too but yet you manage to fuck it up. So, to the owners, you lost a customer.

Worst dunkin donuts ever! Do not go here. Horrible service and food. Wish I still had the picture of the burnt/​black bagel I took but I’ve had a couple phones since then. The iced coffee is bad and their donuts are borderline stale every time. Not to mention they are always out of everything including their Baskin Robbins ice creams. Even though I live close by I would go out of my way to go to another one on my way to work.

«This place has the worst service in the afternoon! You wait a long time at the drive-​up, then when you go inside it takes the clerk forever to come out from the back! They have horrible attitudes and never say thank you!!! I will stay with Starbucks!!»

It was a very disappointing experience. I ordered and paid for an icecream cake in the morning. It was to be picked up later that day. I was not able to pick it up that day so I went the following day. The cake was NOT done (all it needed was a name put on the top) and the person who was supposed to do it was not there. The person who waited on me did not have the skill to put the name on the cake, was unappoligetic about it and said, «Oh, well.» and asked if I wanted the cake anyway. I was not happy but I needed it right then. It should have been ready the day before. (I had to go to Jewel to get frosting to write the name myself!) He then proceeded to try to charge me AGAIN for the cake b/​c the order form was not marked paid! Thankfully I had the register receipt and proved that it indeed had been paid for even though it was not satisfactory at all. BR cakes are very expensive, $ 29.99 to serve 8 and it did not taste good! What a rip off. Meijer or DQ cakes are a better value and taste much better too.

I miss Baskin Robbins when it had 31 flavors. It set them apart from all the others. With the addition of Dunkin Donuts, I feel it compromised the integrity of both brands.
The Quarterback Crunch is my favorite and it’s the all time most difficult flavor to find. Not because it’s seasonal; the Hindus don’t seem to purchase a case large enough to accommodate all the flavors BR offers; so now, I’m left with choices that are at the discretion of an owner. This seems to be the consensus of all BR /​DD franchises.
The price for a single scoop is $ 2.99, a double is $ 4.29 and a triple is $ 4.79. I look over and see that a freshly packed pint of my choice is $ 4.99. You do the math.
I stopped in the other day. Despite the Superbowl coming up, I wasn’t surprised by the omission of the QB Crunch from their display case. What’s worse, she tells me they don’t have any pint containers available.
I decide to order the 2 scoop brownie sundae with Gold Medal Ribbon and hot fudge, no whipped cream, nuts or cherry. She tells me they don’t have the brownies. She asks me if I want yellow cake instead. Can I assume this location mismanages their inventory?
Cake and ice cream? Sure! Now, the dumb bitch doesn’t know what she’s doing and I’m starting to wonder why she’s scheduled to work alone. If you come here, be sure to supervise your order!
She starts by scooping out the wrong flavor of ice cream. I know this because I’m standing in front of the Gold Medal Ribbon. She starts pouring chocolate syrup; she’s not listening to me so I’m shouting for her attention; I asked for hot fudge. She stops and starts pumping the hot fudge right on top. Not one cherry but 2 cherries on a NO cherry sundae. I let out a sigh as I watch her fingers get into my sundae while she attempts to stuff the cake bits onto the mound of ice cream, cherries and syrup. I tell her I’m not buying it.
She looks at me like I’ve just inconveniced her by making an unreasonable request. That’s when her fuck up gets me riled. I demand that she start over. Make me a sundae with the cake bits on bottom leaving the cherries, chocolate syrup and her dirty fingers (she doesn’t wear gloves) out!