Hobby Lobby

This hobby lobby has gone down big time. I’m sorry when it’s around Christmas time in retail expect the store to open early, expect to long hours and do it while putting a smile on your face! Wasn’t greeted when I came in, mind you, this was at 8:30 in the morning and they had just opened at 8, people were standing around in the front. I love there selection of stuff but the customer service is the worst I’ve ever experienced at a hobby lobby. Went to check out, Jessica was her name, very rude no «hello how are you doing» just straight to checking out and told me the total. And proceeds to complain to her co worker «ugh we would just be clocking in right now» hence the store opening a hour early. I don’t know why I keep giving this hobby lobby a chance. Won’t be back for awhile.

Hobby Lobby is a good place to check out if you’re in need of stuff for a school project, picture frames, seasonal decorations, or just all around arts & crafts stuff. Now that my kid is in high school, my trips to this place are mostly for pleasure instead of some school-​related project I have to assist with. (Glad those days are over). They also carry all types of decorative stuff & what-​not for your home. Located in a huge strip center with ample parking. Closed on Sunday.

I have to agree with most other reviews here. The selection is great but the customer service is lacking.
No greeting when we entered the store – and my husband and I had to navigate around 4 – 5 employees chatting just to get inside.
No employees in any department to help my husband find what he was looking for – I guess they were all at the front chatting.
Having worked in service myself, I really notice when businesses make customers welcome and comfortable.
Fix this and it’s a 5 star establishment.

When the sales are on, they’re GREAT! I don’t mind digging for a deal, and HobLob does most of the work for me. The adds are by the front door, and they’ve always got great stuff on clearance. Sakura pens and prismacolors are my weakness, and they’ve got a great supply.

The store is great not to mention their Christian philosophy. However, it never fails, I’m always treated like crap. Employees being rude. It’s not a good look for a «Christian» store.

I normally love shopping at Hobby Lobby, but I went there this week and the lady working there was so rude. I found some items that were on sale and she insisted they were not. Then she proceeded to walk around the store trying to find the «real» price and made me follow her. She never found the «real» price so she charged me the full price. I put a bunch of the stuff back and just bought two things.
She was probably the most annoying and rude sales person I have ever met.

I can’t imagine life without Hobby Lobby. They have many quality crafts as well as artist tools. The tools I like are:
1) Pentel Colorbrushes,
2) decent pads of paper,
3) good selection of storage items
4) Windsor Newton watercolors
5) Always find some new crafts for the kiddos.
They’re sales are great! I always seem to find what I need on sale. If not, I just wait a week or two, and it will appear.
Lacking in these areas:
1) Calligraphy. They do have a callig section, but it’s definitely for the beginner that doesn’t really know what they’re looking for.
2) a selection of Gouache would be awesome, but there are none.
3) CUSTOMER SERVICE! I don’t believe they treat their employees very well. I have yet to experience they happy employee there. They always seem disgruntled and annoyed when I ask a [simple] question. I thought if you were working in the sewing section, that perhaps you would know where to find the item I’m inquiring about!
Customer Service is why I give them four stars. Otherwise, it would have been five stars.

Oh the nostalgia of Hob Lob.
Who didnt work here when they were in HS? I know I certainly did for about half the time. (:
Aside from that, I am a craft fanatic and Hob Lob is one of my favorite craft stores anywhere.
They have the BEST sales on different items all the time. You cannot beat half price stickers and craft book supplies with a stick, thats for certain.
Their Christmas ornament selection is ridiculous. They have so many different ones and so many other decorations and they are on sale 50% off many times before Christmas.
Their fabric department is rad and they also have other cool random house items like candles, frames and other fun junk.
If you love crafts, youll love Hob Lob.